Flu and COVID-19 Prevention Efforts

Company Update – October 15, 2021 4:30PM

Dear Residents, Families, and Associates:

This past week we have had a few additional new cases of COVID-19 across our portfolio of communities, including residents, associates, and a few new “breakthrough” cases of vaccinated residents/associates testing positive for COVID. As of today we continue to be COVID Free across 27 of our communities, but 7 communities have had some exposure with positive associates and/or residents. In each of these cases, community specific letters have been distributed regarding the circumstances and the community’s response. We will have 3 of the 7 communities returning to Green Phase next week, assuming no new positive cases.

CSL continues to encourage all residents and associates to receive the COVID-19 vaccine. Effective October 1, 2021 all newly hired associates will need to be vaccinated, or become fully vaccinated within 60 days. All current CSL associates will have until December 15, 2021 to become fully vaccinated. This will provide each person additional time for research, consultation with their medical professional, and if appropriate, in limited circumstances, to seek a medical or religious exemption. We certainly hope that any residents and/or families who have been uncertain, and chose not to receive the vaccine initially, will reconsider and work with our community teams to determine the best way to access the COVID-19 vaccine.

We know many residents and families are wondering about access to newly recommended COVID-19 vaccine booster shots. We are working with our pharmacy partners to offer booster shots at our upcoming flu vaccine clinics. So far boosters are only authorized for the Pfizer vaccine. We will coordinate with those who received the Moderna or Johnson and Johnson vaccines if and when they are authorized. Please reach out to your Executive Director or Resident Care Director please if you have any questions.

While we will continue to follow all of our infection control protocols, we do anticipate the likelihood of having some additional cases of COVID-19 that will occur, especially with the new Delta variant and potential for future variants. Effective August 9th, all non-vaccinated associates, private duty aides, etc were required to undergo weekly COVID-19 testing.

Our current phased reopening plan is a three phase plan, Green, Yellow, and Red. Green Phase will be for all communities that have not had one or more active cases of COVID-19 in the past 14 days, Yellow Phase will be for communities that have only had cases with positive associates, but not residents. Red Phase will apply any time there are positive resident cases within the community. We certainly hope that we can avoid and/or limit the Red Phase situations as much as possible.

The new schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including assumptions of pending tests. Changes in those assumptions and/or local/state guidance could impact/change these dates. Federal, State, and Local Health Department guidance will always supersede our internal planning document.

For the Week of October 18th, 2021, all CSL communities are scheduled to be in Phase Green, except for the following:

Phase Red
CSL at Berryville
CSL at Charlottesville
CSL at Hagerstown*

Phase Yellow
CMC at Chesapeake
CSL at Leigh Hall

*CSL at Hagerstown is scheduled to return to Green Phase on 10/19/21

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have reestablished a 24/7 toll free CSL hotline that is manned by members of our home office and regional support teams. That number is (866) 504-1053.

Sincerely,

Earl Parker
Chief Executive Officer

Company Update – October 8, 2021 3:30PM

Dear Residents, Families, and Associates:

This past week we have had a few additional new cases of COVID-19 across our portfolio of communities, including residents, associates, and a few new “breakthrough” cases of vaccinated residents/associates testing positive for COVID. As of today we continue to be COVID Free across 28 of our communities, but 6 communities have had some exposure with positive associates and/or residents. In each of these cases, community specific letters have been distributed regarding the circumstances and the community’s response. We will have 2 of the 6 communities returning to Green Phase next week, assuming no new positive cases.

CSL continues to encourage all residents and associates to receive the COVID-19 vaccine. Effective October 1, 2021 all newly hired associates will need to be vaccinated, or become fully vaccinated within 60 days. All current CSL associates will have until December 15, 2021 to become fully vaccinated. This will provide each person additional time for research, consultation with their medical professional, and if appropriate, in limited circumstances, to seek a medical or religious exemption. We certainly hope that any residents and/or families who have been uncertain, and chose not to receive the vaccine initially, will reconsider and work with our community teams to determine the best way to access the COVID-19 vaccine.

We know many residents and families are wondering about access to newly recommended COVID-19 vaccine booster shots. We are working with our pharmacy partners to offer booster shots at our upcoming flu vaccine clinics. So far boosters are only authorized for the Pfizer vaccine. We will coordinate with those who received the Moderna or Johnson and Johnson vaccines if and when they are authorized. Please reach out to your Executive Director or Resident Care Director please if you have any questions.

While we will continue to follow all of our infection control protocols, we do anticipate the likelihood of having some additional cases of COVID-19 that will occur, especially with the new Delta variant and potential for future variants. Effective August 9th, all non-vaccinated associates, private duty aides, etc were required to undergo weekly COVID-19 testing.

Our current phased reopening plan is a three phase plan, Green, Yellow, and Red. Green Phase will be for all communities that have not had one or more active cases of COVID-19 in the past 14 days, Yellow Phase will be for communities that have only had cases with positive associates, but not residents. Red Phase will apply any time there are positive resident cases within the community. We certainly hope that we can avoid and/or limit the Red Phase situations as much as possible.

The new schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including assumptions of pending tests. Changes in those assumptions and/or local/state guidance could impact/change these dates. Federal, State, and Local Health Department guidance will always supersede our internal planning document.

For the Week of October 11th, 2021, all CSL communities are scheduled to be in Phase Green, except for the following:
CSL at Berryville- Red Phase*
CSL at Charlottesville- Red Phase
CSL at Hagerstown- Red Phase
CMC at South Boston- Red Phase

CSL at Radford- Yellow Phase

*CSL at Berryville scheduled to return to Green Phase on 10/15/21

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have reestablished a 24/7 toll free CSL hotline that is manned by members of our home office and regional support teams. That number is (866) 504-1053.

Sincerely,

Earl Parker
Chief Executive Officer

Company UpdateOctober 1, 2021 3:30PM

Dear Residents, Families, and Associates,

This past week we have had a few additional new cases of COVID-19 across our portfolio of communities, including residents, associates, and a few new “breakthrough” cases of vaccinated residents/associates testing positive for COVID. As of today, we continue to be COVID free across 26 of our communities, but eight communities have had some exposure with positive associates and/or residents. In each of these cases, community specific letters have been distributed regarding the circumstances and the community’s response. We will have three of our eight communities returning to Green Phase next week assuming there are no new positive cases.

CSL continues to encourage all residents and associates to receive the COVID-19 vaccine. Effective today, October 1, 2021, all newly hired associates will need to be vaccinated, or become fully vaccinated within 60 days. All current CSL associates will have until December 15, 2021, to become fully vaccinated. This will provide each person additional time for research, consultation with their medical professional, and if appropriate, in limited circumstances, to seek a medical or religious exemption.

The CDC released guidance last week that individuals 65 years of age and older should receive a booster vaccine if they received the Pfizer vaccination. We have begun the process of flu vaccine clinics for each CSL community and will work closely with our pharmacy providers to have the Pfizer booster shots available during those clinics.

While we will continue to follow all our infection control protocols, we do anticipate the likelihood of having some additional cases of COVID-19 that will occur, especially with the new Delta variant and potential for future variants. Effective August 9th, all non-vaccinated associates, private duty aides, etc. were required to undergo weekly COVID-19 testing.

We continue to follow our Phased Reopening Plan, based on CDC guidance for senior living settings and the recent increase in community outbreaks. The plan includes three-phases, Green, Yellow, and Red. Green Phase will be for all communities that have not had one or more active cases of COVID-19 in the past 14 days, Yellow Phase will be for communities that have only had cases with positive  associates, but no residents. Red Phase will apply any time there are positive resident cases within the community. We certainly hope that we can avoid and/or limit the Red Phase situations as much as possible.

The new schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including assumptions of pending tests. Changes in those assumptions and/or local/state guidance could impact/change these dates. Federal, State, and Local Health Department guidance will always supersede our internal planning document.

For the Week of October 4th, 2021, all CSL communities are scheduled to be in Phase Green, except for the following:

Red Phase:
CSL at Hagerstown
CSL at Christiansburg**
CSL at Charlottesville
CSL at Berryville

Yellow Phase:
CSL at Chesterfield
CSL at the Ballentine*
CSL at South Boston
CSL at Eastern Shore***

*CSL at the Ballentine is scheduled to return to Green Phase on 10/4
**CSL at Christiansburg is scheduled to return to Green Phase on 10/4
***CSL at Eastern Shore is scheduled to return to Green Phase on 10/6

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have reestablished a 24/7 toll free CSL hotline that is manned by members of our home office and regional support teams. That number is (866) 504-1053.

Sincerely,

Michelle Hamilton
Chief Operating Officer

Company UpdateSeptember 24th 5:00PM

Dear Residents, Families, and Associates:

This past week we have had a few additional new cases of COVID-19 across our portfolio of communities, including residents, associates, and a few new “breakthrough” cases of vaccinated residents/associates testing positive for COVID. As of today, we continue to be COVID free across 23 of our communities, but eleven communities have had some exposure with positive associates and/or residents. In each of these cases, community specific letters have been distributed regarding the circumstances and the community’s response. We will have six of our eleven communities returning to Green Phase next week and one community moving from Red to Yellow Phase assuming there are no
new positive cases.

CSL continues to encourage all residents and associates to receive the COVID-19 vaccine. Effective October 1, 2021, all newly hired associates will need to be vaccinated, or become fully vaccinated within 60 days. All current CSL associates will have until December 15, 2021, to become fully vaccinated. This will provide each person additional time for research, consultation with their medical professional, and if appropriate, in limited circumstances, to seek a medical or religious exemption.

The CDC released guidance just this morning that individuals 65 years of age and older should receive a booster vaccine. We have begun the process of scheduling regular yearly flu vaccine clinics for each CSL community, and will work closely with our pharmacy providers to have the booster shots available quickly.

While we will continue to follow all our infection control protocols, we do anticipate the likelihood of having some additional cases of COVID-19 that will occur, especially with the new Delta variant and potential for future variants. Effective August 9th, all non-vaccinated associates, private duty aides, etc. were required to undergo weekly COVID-19 testing.

We continue to follow our Phased Reopening Plan, based on CDC guidance for senior living settings and the recent increase in community outbreaks. The plan includes three-phases, Green, Yellow, and Red. Green Phase will be for all communities that have not had one or more active cases of COVID-19 in the past 14 days, Yellow Phase will be for communities that have only had cases with positive
associates, but no residents. Red Phase will apply any time there are positive resident cases within the
community. We certainly hope that we can avoid and/or limit the Red Phase situations as much as possible.

The new schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including assumptions of pending tests. Changes in those assumptions and/or local/state guidance could impact/change these dates. Federal, State, and Local Health Department guidance will always supersede our internal planning document.

For the Week of September 27th, 2021, all CSL communities are scheduled to be in Phase Green, except for the following:
CSL at Hagerstown – Red Phase
CSL at Berryville – Red Phase
CSL at Chesterfield – Red Phase**
CSL at Christiansburg – Red Phase

CMC Chesapeake – Yellow Phase***
CSL at Ballentine – Yellow Phase
CSL at Bel Air – Yellow Phase*****
CSL at Harrisburg – Yellow Phase****
CSL at Kilmarnock – Yellow Phase*
CSL at Stafford – Yellow Phase*****
CSL at Eastern Shore – Yellow Phase

*CSL at Kilmarnock scheduled to return to Green on 9/25
**CSL at Chesterfield scheduled to return to Green on 9/27
***CMC Chesapeake scheduled to return to Green Phase on 9/28
****CSL at Harrisburg scheduled to return to Green 9/29
*****CSL at Bel Air and CSL at Stafford scheduled to return to Green 10/1

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have reestablished a 24/7 toll free CSL hotline that is manned by members of our home office and regional support teams. That number is (866) 504-1053.

Sincerely,

Michelle Hamilton
Chief Operating Officer

Company UpdateSeptember 17th 4:00PM

Dear Residents, Families, and Associates:

This past week we have had a few additional new cases of COVID-19 across our portfolio of communities, including residents, associates, and a few new “breakthrough” cases of vaccinated residents/associates testing positive for COVID. As of today, we continue to be COVID free across 26 of our communities, but eight communities have had some exposure with positive associates and/or residents. In each of these cases, community specific letters have been distributed regarding the circumstances and the community’s response. We will have three of our eight communities returning to Green Phase next week and one community moving from Red to Yellow Phase assuming there are no new positive cases.

CSL continues to encourage all residents and associates to receive the COVID-19 vaccine. Effective October 1, 2021, all newly hired associates will need to be vaccinated, or become fully vaccinated within 60 days. All current CSL associates will have until December 15, 2021, to become fully vaccinated. This will provide each person additional time for research, consultation with their medical professional, and if appropriate, in limited circumstances, to seek a medical or religious exemption.

We also are learning more about the upcoming Booster Shot for those that have been fully vaccinated and we await final guidance from the FDA and CDC soon. We certainly hope that any residents and/or families who have been uncertain, and chose not to receive the vaccine initially, will reconsider and work with our community teams to determine the best way to access the COVID-19 vaccine.
While we will continue to follow all our infection control protocols, we do anticipate the likelihood of having some additional cases of COVID-19 that will occur, especially with the new Delta variant and potential for future variants. Effective August 9th, all non-vaccinated associates, private duty aides, etc. were required to undergo weekly COVID-19 testing.

We continue to follow our Phased Reopening Plan, based on CDC guidance for senior living settings and the recent increase in community outbreaks. The plan includes three-phases, Green, Yellow, and Red. Green Phase will be for all communities that have not had one or more active cases of COVID-19 in the past 14 days, Yellow Phase will be for communities that have only had cases with positive associates, but no residents. Red Phase will apply any time there are positive resident cases within the community. We certainly hope that we can avoid and/or limit the Red Phase situations as much as possible.

The new schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including assumptions of pending tests. Changes in those assumptions and/or local/state guidance could impact/change these dates. Federal, State, and Local Health Department guidance will always supersede our internal planning document.

For the Week of September 20th, 2021, all CSL communities are scheduled to be in Phase Green, except for the following:

CMC at Chesapeake – Red Phase*
CSL at Gloucester – Red Phase***
CSL at Chesterfield – Red Phase

CSL at Cedar Manor – Yellow Phase
CSL at Christiansburg – Yellow Phase***
CSL at Churchland House – Yellow Phase***
CSL at Harrisburg – Yellow Phase
CSL at Kilmarnock – Yellow Phase

CMC at Chesapeake scheduled to return to Yellow Phase on 9/20
**CSL at Christiansburg scheduled to return to Green Phase on 9/21
***CSL at Gloucester House and Churchland House scheduled to return to Green Phase on 9/23

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have reestablished a 24/7 toll free CSL hotline that is manned by members of our home office and regional support teams. That number is (866) 504-1053.

Sincerely,


Michelle Hamilton
Chief Operating Officer

Company Update – September 10th 4:00PM

Dear Residents, Families, and Associates:

This past week we have had a few additional new cases of COVID-19 across our portfolio of communities, including residents, associates, and a few new “breakthrough” cases of vaccinated residents/associates testing positive for COVID. As of today we continue to be COVID Free across 23 of our communities, but 11 communities have had some exposure with positive associates and/or residents. In each of these cases, community specific letters have been distributed regarding the circumstances and the community’s response. We will have 6 of the 11 communities returning to Green Phase next week, assuming no new positive cases.

CSL continues to encourage all residents and associates to receive the COVID-19 vaccine. Effective October 1, 2021 all newly hired associates will need to be vaccinated, or become fully vaccinated within 60 days. All current CSL associates will have until December 15, 2021 to become fully vaccinated. This will provide each person additional time for research, consultation with their medical professional, and if appropriate, in limited circumstances, to seek a medical or religious exemption. We were excited to learn that the Pfizer vaccine received full FDA approval, and we anticipate the Moderna vaccine will receive similar full approval very soon. This was a sticking point for a number of folks holding out on vaccination so we see it as a very positive development. We also are learning more about the upcoming booster shot for those that have been fully vaccinated, and we anticipate having more details to share by next week. We certainly hope that any residents and/or families who have been uncertain, and chose not to receive the vaccine initially, will reconsider and work with our community teams to determine the best way to access the COVID-19 vaccine.

While we will continue to follow all of our infection control protocols, we do anticipate the likelihood of having some additional cases of COVID-19 that will occur, especially with the new Delta variant and potential for future variants. Effective August 9th, all non-vaccinated associates, private duty aides, etc were required to undergo weekly COVID-19 testing.

We also recently revised our Phased Reopening Plan again, based on CDC guidance for senior living settings and the recent increase in community outbreaks. We reverted to a three phase plan, Green, Yellow, and Red. Green Phase will be for all communities that have not had one or more active cases of COVID-19 in the past 14 days, Yellow Phase will be for communities that have only had cases with positive associates, but not residents. Red Phase will apply any time there are positive resident cases within the community. We certainly hope that we can avoid and/or limit the Red Phase situations as much as possible.

The new schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including assumptions of pending tests.

Changes in those assumptions and/or local/state guidance could impact/change these dates. Federal, State, and Local Health Department guidance will always supersede our internal planning document.

For the Week of September 6th, 2021, all CSL communities are scheduled to be in Phase Green, except for the following:

CSL at Kilmarnock- Red Phase*
CSL at Chesterfield- Red Phase
CSL at Hampton- Red Phase
CMC at Chesapeake- Red Phase
CSL at Hagerstown- Yellow Phase**
CSL at Eastern Shore- Yellow Phase**
CSL at Cedar Manor- Yellow Phase**
CSL at Willow Grove- Yellow Phase***
CSL at Stratford House- Yellow Phase****
CSL at Gloucester House- Yellow Phase*****
CSL at Christiansburg- Yellow Phase

*CSL at Kilmarnock scheduled to return to Green Phase on 9/16
**CSL at Hagerstown, Eastern Shore and Cedar Manor scheduled to return to Green Phase on 9/13
***CSL at Willow Grove scheduled to return to Green Phase on 9/14
****CSL at Stratford House scheduled to return to Green Phase on 9/15
*****CSL at Gloucester House scheduled to return to Green Phase on 9/17

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have reestablished a 24/7 toll free CSL hotline that is manned by members of our home office and regional support teams. That number is (866) 504-1053.

Sincerely,

Earl Parker
Chief Executive Officer

Company Update – September 3rd 4:00PM

This past week we have had a few additional new cases of COVID-19 across our portfolio of communities, including residents, associates, and a few new “breakthrough” cases of vaccinated residents/associates testing positive for COVID. As of today we continue to be COVID Free across 23 of our communities, but 11 communities have had some exposure with positive associates and/or residents. In each of these cases, community specific letters have been distributed regarding the circumstances and the community’s response. We will have 6 of the 11 communities returning to Green Phase next week, assuming no new positive cases.

CSL continues to encourage all residents and associates to receive the COVID-19 vaccine. Effective October 1, 2021 all newly hired associates will need to be vaccinated, or become fully vaccinated within 60 days. All current CSL associates will have until December 15, 2021 to become fully vaccinated. This will provide each person additional time for research, consultation with their medical professional, and if appropriate, in limited circumstances, to seek a medical or religious exemption. We were excited to learn this week that the Pfizer vaccine received full FDA approval and we anticipate the Moderna vaccine will receive similar full approval very soon. This was a sticking point for a number of folks holding out on vaccination so we see it as a very positive development. We also are learning more about the upcoming Booster Shot for those that have been fully vaccinated and we anticipate having more details to share by next week. We certainly hope that any residents and/or families who have been uncertain, and chose not to receive the vaccine initially, will reconsider and work with our community teams to determine the best way to access the COVID-19 vaccine.

While we will continue to follow all of our infection control protocols, we do anticipate the likelihood of having some additional cases of COVID-19 that will occur, especially with the new Delta variant and potential for future variants. Effective August 9th, all non-vaccinated associates, private duty aides, etc were required to undergo weekly COVID-19 testing.

We also recently revised our Phased Reopening Plan again, based on CDC guidance for senior living settings and the recent increase in community outbreaks. We reverted to a three phase plan, Green, Yellow, and Red. Green Phase will be for all communities that have not had one or more active cases of COVID-19 in the past 14 days, Yellow Phase will be for communities that have only had cases with positive associates, but not residents. Red Phase will apply any time there are positive resident cases within the community. We certainly hope that we can avoid and/or limit the Red Phase situations as much as possible.

The new schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including assumptions of pending tests. Changes in those assumptions and/or local/state guidance could impact/change these dates. Federal, State, and Local Health Department guidance will always supersede our internal planning document.

For the Week of September 6th, 2021, all CSL communities are scheduled to be in Phase Green, except for the following:

Red Phase:
CSL at Kilmarnock

Yellow Phase:
CSL at Hillsville*
CSL at Oak Ridge*
CSL at Kings Grant House**
CSL at Stafford***
CSL at Eastern Shore
CMC Chesapeake
CSL at Willow Grove

*CSL at Hillsville and CSL at Oak Ridge scheduled to return to Green Phase on 9/7
**CSL at Kings Grant scheduled to return to Green Phase on 9/8
***CSL at Stafford scheduled to return to Green Phase on 9/10

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have reestablished a 24/7 toll free CSL hotline that is manned by members of our home office and regional support teams. That number is (866) 504- 1053.

Sincerely,

Earl Parker
Chief Executive Officer

 

Company Update – August 27th 3:00PM

This past week we have had a few additional new cases of COVID-19 across our portfolio of communities, including residents, associates, and a few new “breakthrough” cases of vaccinated residents/associates testing positive for COVID. As of today we continue to be COVID Free across 21 of our communities, but 14 communities have had some exposure with positive associates and/or residents. In each of these cases, community specific letters have been distributed regarding the circumstances and the community’s response. We will have 6 of the 14 communities returning to Green Phase next week, assuming no new positive cases.

CSL continues to encourage all residents and associates to receive the COVID-19 vaccine. Effective October 1, 2021 all newly hired associates will need to be vaccinated, or become fully vaccinated within 60 days. All current CSL associates will have until December 15, 2021 to become fully vaccinated. This will provide each person additional time for research, consultation with their medical professional, and if appropriate, in limited circumstances, to seek a medical or religious exemption. We were excited to learn this week that the Pfizer vaccine received full FDA approval and we anticipate the Moderna vaccine will receive similar full approval very soon. This was a sticking point for a number of folks holding out on vaccination so we see it as a very positive development. We also are learning more about the upcoming Booster Shot for those that have been fully vaccinated and we anticipate having more details to share by next week. We certainly hope that any residents and/or families who have been uncertain, and chose not to receive the vaccine initially, will reconsider and work with our community teams to determine the best way to access the COVID-19 vaccine.

While we will continue to follow all of our infection control protocols, we do anticipate the likelihood of having some additional cases of COVID-19 that will occur, especially with the new Delta variant and potential for future variants. Effective August 9th, all non-vaccinated associates, private duty aides, etc were required to undergo weekly COVID-19 testing.

We also recently revised our Phased Reopening Plan again, based on CDC guidance for senior living settings and the recent increase in community outbreaks. We reverted to a three phase plan, Green, Yellow, and Red. Green Phase will be for all communities that have not had one or more active cases of COVID-19 in the past 14 days, Yellow Phase will be for communities that have only had cases with positive associates, but not residents. Red Phase will apply any time there are positive resident cases within the community. We certainly hope that we can avoid and/or limit the Red Phase situations as much as possible.

The new schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including assumptions of pending tests.

Changes in those assumptions and/or local/state guidance could impact/change these dates. Federal, State, and Local Health Department guidance will always supersede our internal planning document.

For the Week of August 30th, 2021, all CSL communities are scheduled to be in Phase Green, except for the following:

CSL at Christiansburg- Red Phase*
CSL at South Boston- Red Phase**
CSL at Farnham- Red Phase

CSL at Churchland House- Yellow Phase***
CSL at West End- Yellow Phase****
CSL at Oak Ridge- Yellow Phase
CSL at Kilmarnock- Yellow Phase
CSL at Hillsville- Yellow Phase
CSL at Kings Grant- Yellow Phase
CSL at Georgian Manor- Yellow Phase
CSL at Kilmarnock- Yellow Phase
CSL at Chesterfield- Yellow Phase

*CSL at Christiansburg scheduled to return to Green Phase on 9/1
**CSL at South Boston scheduled to return to Green Phase on 8/31
***CSL at Churchland House scheduled to return to Green Phase on 8/31
****CSL at West End scheduled to return to Green Phase on 9/3

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have reestablished a 24/7 toll free CSL hotline that is manned by members of our home office and regional support teams. That number is (866) 504-1053.

Sincerely,

Earl Parker
Chief Executive Officer

Company Update – August 20th 4:00PM

Dear Residents, Families, and Associates:

This past week we have had a few additional new cases of COVID-19 across our portfolio of communities, including residents, associates, and a few new “breakthrough” cases of vaccinated residents/associates testing positive for COVID. As of today we continue to be COVID Free across 22 of our communities, but 12 communities have had some exposure with positive associates and/or residents. In each of these cases, community specific letters have been distributed regarding the circumstances and the community’s response. We will have four of the twelve communities returning to Green Phase next week, assuming no new positive cases.

CSL continues to encourage all residents and associates to receive the COVID-19 vaccine. Recently, CSL announced that we are mandating vaccination as a condition of employment for all associates. This has been a difficult decision for us because we understand that vaccination is a very personal issue for many, and there are many different points of view. Ultimately, however, we believe that in keeping with our CORE Values and Noble Selling Purpose to “improve the lives of seniors, their families, and each other,” that this is the path that we must follow. Effective October 1, 2021 all newly hired associates will need to be vaccinated, or become fully vaccinated within 60 days. All current CSL associates will have until December 15, 2021 to become fully vaccinated. This will provide each person additional time for research, consultation with their medical professional, and if appropriate, in limited circumstances, to seek a medical or religious exemption. We certainly hope that any residents and/or families who have been uncertain, and chose not to receive the vaccine initially, will reconsider and work with our community teams to determine the best way to access the COVID-19 vaccine.

While we will continue to follow all of our infection control protocols, we do anticipate the likelihood of having some additional cases of COVID-19 that will occur, especially with the new Delta variant and potential for future variants. Effective August 9th, all non-vaccinated associates, private duty aides, etc were required to undergo weekly COVID-19 testing.

We also recently revised our Phased Reopening Plan again, based on CDC guidance for senior living settings and the recent increase in community outbreaks. We reverted to a three phase plan, Green, Yellow, and Red. Green Phase will be for all communities that have not had one or more active cases of COVID-19 in the past 14 days, Yellow Phase will be for communities that have only had cases with positive associates, but not residents. Red Phase will apply any time there are positive resident cases within the community. We certainly hope that we can avoid and/or limit the Red Phase situations as much as possible.

The new schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including assumptions of pending tests. Changes in those assumptions and/or local/state guidance could impact/change these dates. Federal, State, and Local Health Department guidance will always supersede our internal planning document.

For the Week of August 23rd, 2021, all CSL communities are scheduled to be in Phase Green, except for the following:

CSL at Christiansburg- Red Phase
CSL at South Boston- Red Phase
CSL at The Ballentine- Red Phase*
CSL at Salisbury- Red Phase

CSL at Harrisburg- Yellow Phase**
CSL at Cedar Bluff- Yellow Phase
CSL at Oak Ridge- Yellow Phase
CSL at Kilmarnock- Yellow Phase
CSL at West End- Yellow Phase
CSL at Kings Grant- Yellow Phase
CSL at Churchland House- Yellow Phase

*CSL at The Ballentine scheduled to return to Green Phase on 8/27
**CSL at Harrisburg scheduled to return to Green Phase on 8/25

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have reestablished a 24/7 toll free CSL hotline that is manned by members of our home office and regional support teams. That number is (866) 504-1053.

Sincerely,


Earl Parker
Chief Executive Officer

 

Company Update – August 13th 5:00 PM

Dear Residents, Families, and Associates:

This past week we have had a few additional new cases of COVID-19 across our portfolio of communities, including residents, associates, and a few “breakthrough” cases of vaccinated residents/associates testing positive for COVID. As of today we continue to be COVID Free across 24 of our communities, but 10 communities have had some exposure with positive associates and/or residents. In each of these cases, community specific letters have been distributed regarding the circumstances and the community’s response. We will have three of the ten communities returning to Green Phase next week, assuming no new positive cases.

CSL continues to encourage all residents and associates to receive the COVID-19 vaccine. Last week CSL announced that we are mandating vaccination as a condition of employment for all associates. This has been a difficult decision for us, because we understand that vaccination is a very personal issue for many, and there are many different points of view. Ultimately, however, we believe that in keeping with our CORE Values and Noble Selling Purpose, to “improve the lives of seniors, their families, and each other,” that this is the path that we must follow. Effective October 1, 2021 all newly hired associates will need to be vaccinated, or become fully vaccinated within 60 days. All current CSL associates will have until December 15, 2021 to become fully vaccinated. This will provide each person additional time for research, consultation with their medical professional, and if appropriate, in limited circumstances, to seek a medical or religious exemption. We certainly hope that any residents and/or families who have been uncertain, and chose not to receive the vaccine initially, will reconsider and work with our community teams to determine the best way to access the COVID-19 vaccine.

While we will continue to follow all of our infection control protocols, we do anticipate the likelihood of having some additional cases of COVID-19 that will occur, especially with the new Delta variant and potential for future variants. Effective August 9th, all non-vaccinated associates, private duty aides, etc were required to undergo weekly COVID-19 testing.

Last week we also revised our Phased Reopening Plan again, based on CDC guidance for senior living settings and the recent increase in community outbreaks. We reverted to a three phase plan, Green, Yellow, and Red. Green Phase will be for all communities that have not had one or more active cases of COVID-19 in the past 14 days, Yellow Phase will be for communities that have only had cases with positive associates, but not residents. Red Phase will apply any time there are positive resident cases within the community. We certainly hope that we can avoid and/or limit the Red Phase situations as much as possible. Details on the new phasing plan follow this letter.

The new schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including assumptions of pending tests. Changes in those assumptions and/or local/state guidance could impact/change these dates. Federal, State, and Local Health Department guidance will always supersede our internal planning document.

For the Week of August 16th, 2021, all CSL communities are scheduled to be in Phase Green, except for the following:

Red Phase:
CSL at Christiansburg
CSL at South Boston

Yellow Phase:
CSL at Cedar Bluff
CSL at Cedar Manor
CSL at Front Royal*
CSL at Harrisburg
CSL at Kilmarnock
CSL at West End
CSL at Williamsburg*

*CSL at Front Royal will return to Green Phase on 8/17
*CSL at Williamsburg is scheduled to return to Green Phase on 8/16

 

 

 

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have reestablished a 24/7 toll free CSL hotline that is manned by members of our home office and regional support teams. That number is (866) 504-1053.

Sincerely,


Earl Parker
Chief Executive Officer

Company Update – August 6th 1:00 PM

Dear Residents, Families, and Associates:

I am disappointed to have to share with you that we have had several new cases of COVID-19 across our portfolio of communities this week, including residents, associates, and a few “breakthrough” cases of vaccinated residents/associates testing positive for COVID. As of today we continue to be COVID Free across 24 of our communities, but 10 communities have had some exposure with positive associates and/or residents. In each of these cases, community specific letters have been distributed regarding the circumstances and the community’s response.

CSL continues to encourage all residents and associates to receive the COVID-19 vaccine. Today CSL has announced that we are mandating vaccination as a condition of employment for all associates. This has been a difficult decision for us, because we understand that vaccination is a very personal issue for many, and there are many different points of view. Ultimately, however, we believe that in keeping with our CORE Values and Noble Selling Purpose, to “improve the lives of seniors, their families, and each other,” that this is the path that we must follow. Effective October 1, 2021 all newly hired associates will need to be vaccinated, or become fully vaccinated within 60 days. All current CSL associates will have until December 15, 2021 to become fully vaccinated. This will provide each person additional time for research, consultation with their medical professional, and if appropriate, in limited circumstances, to seek a medical or religious exemption. We certainly hope that any residents and/or families who have been uncertain, and chose not to receive the vaccine initially, will reconsider and work with our community teams to determine the best way to access the COVID-19 vaccine.

While we will continue to follow all of our infection control protocols, we do anticipate the likelihood of having some additional cases of COVID-19 that will occur, especially with the new Delta variant and potential for future variants. Beginning Monday, August 9th, all non-vaccinated associates, private duty aides, etc will be required to undergo weekly COVID-19 testing.

We have also once again revised our Phased Reopening Plan, based on CDC guidance for senior living settings and the recent increase in community outbreaks. We are reverting to a three phase plan, Green, Yellow, and Red. Green Phase will be for all communities that have not had one or more active cases of COVID-19 in the past 14 days, Yellow Phase will be for communities that have only had cases with positive associates, but not residents. Red Phase will be for apply any time there are positive resident cases within the community. The new Yellow Phase, is very similar to the most recent Red Phase, while the revised Red Phase is more similar to the Red Phase of several months ago, in that it will restrict all visitation, except for essential visits and compassionate care, and it will restrict communal dining and programming. We certainly hope that we can avoid and/or limit the Red Phase situations as much as possible. Details on the new phasing plan follow this letter.

The new schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including assumptions of pending tests.

Changes in those assumptions and/or local/state guidance could impact/change these dates. Federal, State, and Local Health Department guidance will always supersede our internal planning document.

For the Week of August 9th, 2021, all CSL communities are scheduled to be in Phase Green, except for the following:

CSL at The Ballentine- Red Phase
CSL at South Boston- Red Phase
CSL at Harrisburg- Red Phase

CSL at Christiansburg- Yellow Phase
CSL at Georgian Manor- Yellow Phase
CSL at Cedar Manor- Yellow Phase
CSL at Kilmarnock- Yellow Phase
CSL at Radford- Yellow Phase
CSL at Williamsburg- Yellow Phase
CSL at Front Royal- Yellow Phase

 

 

 

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have reestablished a 24/7 toll free CSL hotline that is manned by members of our home office and regional support teams. That number is (866) 504-1053.

Sincerely,


Earl Parker
Chief Executive Officer

Company Update – July 30th 5:00 PM

Dear Residents, Families, and Associates:

As we say goodbye to July, I must unfortunately report that we have four communities within our Pineapple Family that have reported cases of COVID-19 this week. We have reverted those for communities to the Red Phase of our Reopening Plan and each community has received an individual letter concerning their status. We continue to be pleased that we have 30 communities that continue to be COVID free and remain in the Green Phase.
CSL continues to encourage all residents and associates to receive the COVID-19 vaccine now more than ever. For those residents and/or associates who were uncertain, and chose not to receive the vaccine initially, we hope that you will reconsider and work with our community teams to determine the best way to access the COVID-19 vaccine.

While we will continue to follow all our infection control protocols, we have anticipated that there may be a case surface from time to time; we assure you that our management team is monitoring communities daily for any likelihood of COVID-19 cases.

We have again made additional changes to our Phased Reopening Plan, based on CDC guidance for senior living settings. The current plan continues to have only two phases, Red and Green. Red Phase will be for communities that have had one or more active cases of COVID-19 in the past 14 days and Green Phase will be for all communities that have not had one or more active cases of COVID-19 in the past 14 days.

The new schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including assumptions of pending tests. Changes in those assumptions and/or local/state guidance could impact/change these dates. Federal, State, and Local Health Department guidance will always supersede our internal planning document.

For the Week of August 2, 2021, 30 CSL communities are scheduled to be in Phase Green, except for the following, which will be in the Red Phase:
CSL of Christiansburg
CSL of Georgian Manor
CSL of The Ballentine
CSL of Harrisburg

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a toll free CSL Care line. Calls to the care line will be responded to within the next business day. That number is (866) 504-1053.

Sincerely,

Michelle Hamilton
Chief Operating Officer

 

Company Update – July 23rd 4:00PM

Dear Residents, Families, and Associates:

Unfortunately, I must report that we have one community within our Pineapple Family that has reported a case of COVID-19 this week. Commonwealth Senior Living at Christiansburg had a staff member that tested positive for COVID-19; and is now at home in quarantine. We have reverted to the Red Phase of our Reopening Plan. We are still pleased that we have 33 communities that continue to be
COVID free and remain in the Green Phase.

CSL continues to encourage all residents and associates to receive the COVID-19 vaccine. For those residents and/or associates who were uncertain, and chose not to receive the vaccine initially, we hope that you will reconsider and work with our community teams to determine the best way to access the COVID-19 vaccine.

While we will continue to follow all our infection control protocols, we have anticipated that there may be a case surface from time to time; we assure you that our management team is monitoring communities daily for any likelihood of COVID-19 cases.

Our Phased Reopening Plan, based on CDC guidance for senior living settings, has had some recent updates. The current plan has only two phases, Red and Green. Red Phase will be for communities that have had one or more active cases of COVID-19 in the past 14 days and Green Phase will be for all communities that have not had one or more active cases of COVID-19 in the past 14 days.

The new schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including assumptions of pending tests. Changes in those assumptions and/or local/state guidance could impact/change these dates. Federal, State, and Local Health Department guidance will always supersede our internal planning document.

For the Week of July 26, 2021, all CSL communities are scheduled to be in Phase Green, with the exception of CSL of Christiansburg which is now in the RED PHASE.

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Care line. Calls to the care line will be responded to within the next business day.

That number is (866) 504-1053.

Sincerely,

Michelle Hamilton
Chief Operating Officer

 

Company Update – July 16th 2:00EST

Dear Residents, Families, and Associates:

I am excited to share that we had no new cases of COVID-19 in our company this week. As of today we continue to be COVID Free across each of our 34 communities and all communities are in Phase Green.

CSL continues to encourage all residents and associates to receive the COVID-19 vaccine. For those residents and/or associates who were uncertain, and chose not to receive the vaccine initially, we hope that you will reconsider and work with our community teams to determine the best way to access the COVID-19 vaccine.

While we will continue to follow all of our infection control protocols, we do anticipate the likelihood of having some additional cases of COVID-19 that will occur.

Our Phased Reopening Plan, based on CDC guidance for senior living settings, has had some recent updates. The current plan has only two phases, Red and Green. Red Phase will be for communities that have had one or more active cases of COVID-19 in the past 14 days and Green Phase will be for all communities that have not had one or more active cases of COVID-19 in the past 14 days. A copy of the updated plan can be found by clicking the button below.

The new schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including assumptions of pending tests. Changes in those assumptions and/or local/state guidance could impact/change these dates. Federal, State, and Local Health Department guidance will always supersede our internal planning document.

For the Week of July 19, 2021, all CSL communities are scheduled to be in Phase Green.

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Care line. Calls to the care line will be responded to within the next business day.

That number is (866) 504-1053.

Sincerely,


Earl Parker
Chief Executive Officer

 

Company Update – July 9th 6:30EST

Dear Residents, Families, and Associates:

As we continue to enjoy the beautiful summer weather, we also celebrate another week at Commonwealth Senior Living with no new cases of COVID-19 in our company. As of today, we continue to be COVID Free across each of our 34 communities and all communities are in
Phase Green.

CSL continues to encourage all residents and associates to receive the COVID-19 vaccine. For those residents and/or associates who were uncertain, and chose not to receive the vaccine initially, we hope that you will reconsider and work with our community teams to determine the best way to access the COVID-19 vaccine.

While we will continue to follow all our infection control protocols, we do anticipate the likelihood of having some additional cases of COVID-19 that may occur.

Our Phased Reopening Plan is based on CDC guidance for senior living settings. The current plan has only two phases, Red and Green. Red Phase will be for communities that have had one or more active cases of COVID- 19 in the past 14 days and Green Phase will be for all communities that have not had one or more active cases of COVID-19 in the past 14 days. There have been a few changes made to
our plan based on update from CDC and OSHA.

The new schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including assumptions of pending tests.

Changes in assumptions and/or local/state guidance could impact/change these dates. Federal, State, and Local Health Department guidance will always supersede our internal planning document.

For the Week of July 12, 2021, all CSL communities are scheduled to be in Phase Green.

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Care line. Calls to the care line will be responded to within the next business day. That number is (866) 504-1053.

Sincerely,


Michelle Hamilton
Chief Operating Officer

Company Update – July 2nd 12:00EST

Dear Residents, Families, and Associates:

I am excited to share that we had no new cases of COVID-19 in our company this week. As of today we continue to be COVID Free across each of our 34 communities and all communities are in Phase Green.

CSL continues to encourage all residents and associates to receive the COVID-19 vaccine. For those residents and/or associates who were uncertain, and chose not to receive the vaccine initially, we hope that you will reconsider and work with our community teams to determine the best way to access the COVID-19 vaccine.

While we will continue to follow all of our infection control protocols, we do anticipate the likelihood of having some additional cases of COVID-19 that will occur.

Our Phased Reopening Plan is based on CDC guidance for senior living settings. The current plan has only two phases, Red and Green. Red Phase will be for communities that have had one or more active cases of COVID-19 in the past 14 days and Green Phase will be for all communities that have not had one or more active cases of COVID-19 in the past 14 days.

The new schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including assumptions of pending tests. Changes in those assumptions and/or local/state guidance could impact/change these dates. Federal, State, and Local Health Department guidance will always supersede our internal planning document.

For the Week of July 5, 2021, all CSL communities are scheduled to be in Phase Green.

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Care line. Calls to the care line will be responded to within the next business day.

That number is (866) 504-1053.

Sincerely,

Earl Parker
Chief Executive Officer

Company Update – June 25th 2:00EST

Dear Residents, Families, and Associates:

I am excited to share that we had no new cases of COVID-19 in our company this week. As of today we continue to be COVID Free across each of our 34 communities and all communities are in Phase Green.

CSL continues to encourage all residents and associates to receive the COVID-19 vaccine. For those residents and/or associates who were uncertain, and chose not to receive the vaccine initially, we hope that you will reconsider and work with our community teams to determine the best way to access the COVID-19 vaccine.

While we will continue to follow all of our infection control protocols, we do anticipate the likelihood of having some additional cases of COVID-19 that will occur.

Our Phased Reopening Plan is based on CDC guidance for senior living settings. The current plan has only two phases, Red and Green. Red Phase will be for communities that have had one or more active cases of COVID- 19 in the past 14 days and Green Phase will be for all communities that have not had one or more active cases of COVID-19 in the past 14 days.

The new schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including assumptions of pending tests. Changes in those assumptions and/or local/state guidance could impact/change these dates. Federal, State, and Local Health Department guidance will always supersede our internal planning document.

For the Week of June 28, 2021, all CSL communities are scheduled to be in Phase Green.

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Care line. Calls to the care line will be responded to within the next business day.

That number is (866) 504-1053.

Sincerely,

Earl Parker
Chief Executive Officer

 

Company Update – June 18th 5:00EST

Dear Residents, Families, and Associates:

I am excited to share that we had no new cases of COVID-19 in our company this week. As of today, CSL at Willow Grove, in Willow Grove, PA is the only community that is in Phase Red, and they are scheduled to return to Phase Green on Monday. As of today we continue to be COVID Free across 33 of our 34 communities
and 33 communities are in Phase Green.

CSL continues to encourage all residents and associates to receive the COVID-19 vaccine. For those residents and/or associates who were uncertain, and chose not to receive the vaccine initially, we hope that you will reconsider and work with our community teams to determine the best way to access the COVID-19 vaccine.

While we will continue to follow all of our infection control protocols, we do anticipate the likelihood of having some additional cases of COVID-19 that will occur.

Our Phased Reopening Plan is based on CDC guidance for senior living settings. The current plan has only two phases, Red and Green. Red Phase will be for communities that have had one or more active cases of COVID-19 in the past 14 days and Green Phase will be for all communities that have not had one or more active cases of COVID-19 in the past 14 days.

The new schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including assumptions of pending tests. Changes in those assumptions and/or local/state guidance could impact/change these dates. Federal, State, and Local Health Department guidance will always supersede our internal planning document.

For the Week of June 21, 2021, all CSL communities are scheduled to be in Phase Green.

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,

Earl Parker
Chief Executive Officer

Company Update – June 11th 4:00 EST

Dear Residents, Families, and Associates:

I am excited to share that we had just one new cases of COVID-19 in our company this week and it is likely a false positive. CSL at Willow Grove, in Willow Grove, PA had one resident, who was previously positive and fully vaccinated, test positive this week. Despite the circumstances the local Department of Health has required we return to Phase Red and perform additional testing. All other results have been negative. As of today we continue to be COVID Free across 33 of our 34 communities and 33 communities are in Phase Green.

CSL continues to encourage all residents and associates to receive the COVID-19 vaccine. For those residents and/or associates who were uncertain, and chose not to receive the vaccine initially, we hope that you will reconsider and work with our community teams to determine the best way to access the COVID-19 vaccine.

While we will continue to follow all of our infection control protocols, we do anticipate the likelihood of having some additional cases of COVID-19 that will occur.

Our Phased Reopening Plan is based on CDC guidance for senior living settings. The current plan has only two phases, Red and Green. Red Phase will be for communities that have had one or more active cases of COVID-19 in the past 14 days and Green Phase will be for all communities that have not had one or more active cases
of COVID-19 in the past 14 days.

The new schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including assumptions of pending tests. Changes in those assumptions and/or local/state guidance could impact/change these dates. Federal, State, and Local Health Department guidance will always supersede our internal planning document.

For the Week of June 14, 2021, CSL at Willow Grove is in Phase Red, all other communities are in Phase Green.

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,

Earl Parker
Chief Executive Officer

Company Update – June 4th 5:00 EST

Dear Residents, Families, and Associates:

I am excited to share that we had zero new cases of COVID-19 in our company this week. As of today we continue to be COVID Free across each of our 34 communities and all communities are in Phase Green.

CSL continues to encourage all residents and associates to receive the COVID-19 vaccine. For those residents and/or associates who were uncertain, and chose not to receive the vaccine initially, we hope that you will reconsider and work with our community teams to determine the best way to access the COVID-19 vaccine.

While we will continue to follow all of our infection control protocols, we do anticipate the likelihood of having some additional cases of COVID-19 that will occur.

Our Phased Reopening Plan is based on CDC guidance for senior living settings. The current plan has only two phases, Red and Green. Red Phase will be for communities that have had one or more active cases of COVID-19 in the past 14 days and Green Phase will be for all communities that have not had one or more active cases of COVID-19 in the past 14 days.

The new schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including assumptions of pending tests. Changes in those assumptions and/or local/state guidance could impact/change these dates. Federal, State, and Local Health Department guidance will always supersede our internal planning document.

For the Week of June 7, 2021, all communities are in Phase Green.

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,

Earl Parker
Chief Executive Officer

Company Update – May 28th 3:00 EST

Dear Residents, Families, and Associates:

I am excited to share that we had zero new cases of COVID-19 in our company this week. As of today we continue to be COVID Free across each of our 34 communities and all communities are in Phase Green.

CSL continues to encourage all residents and associates to receive the COVID-19 vaccine. For those residents and/or associates who were uncertain, and chose not to receive the vaccine initially, we hope that you will reconsider and work with our community teams to determine the best way to access the COVID-19 vaccine.

While we will continue to follow all of our infection control protocols, we do anticipate the likelihood of having some additional cases of COVID-19 that will occur.

Our Phased Reopening Plan is based on CDC guidance for senior living settings. The current plan has only two phases, Red and Green. Red Phase will be for communities that have had one or more active cases of COVID-19 in the past 14 days and Green Phase will be for all communities that have not had one or more active cases
of COVID-19 in the past 14 days.

The new schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including assumptions of pending tests. Changes in those assumptions and/or local/state guidance could impact/change these dates. Federal, State, and Local Health Department guidance will always supersede our internal planning document.

For the Week of May 31, 2021, all communities are in Phase Green.

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,


Earl Parker
Chief Executive Officer

 

Company Update – May 21st 4:00 EST

Dear Residents, Families, and Associates:

I am excited to share that we had zero new cases of COVID-19 in our company this week. As of today we continue to be COVID Free across 31 of our 34 communities and these 31 communities are in Phase Green. CSL at Cockeysville and CMC at Chesapeake will return to Green Phase on Monday, May 24th and CSL at The Ballentine will return to Green Phase on Wednesday, May 26th. Every one of our communities has completed all three of their initial COVID Vaccine Clinics.

CSL continues to encourage all residents and associates to receive the COVID-19 vaccine. For those residents and/or associates who were uncertain, and chose not to receive the vaccine initially, we hope that you will reconsider and work with our community teams to determine the best way to access the COVID-19 vaccine.

While we will continue to follow all of our infection control protocols, we do anticipate the likelihood of having some additional cases of COVID-19 that will occur.

Our Phased Reopening Plan is based on CDC guidance for senior living settings. While the CDC released new guidance this week for the “general public”, this does not apply to our senior living settings. Our guidance in the Green Phase was previously updated to allow for fully vaccinated visitors, visiting fully vaccinated residents to choose to not wear masks and not socially distance when visiting in the resident’s suite, a designated private visiting area, or outdoors. The current plan has only two phases, Red and Green. Red Phase will be for communities that have had one or more active cases of COVID-19 in the past 14 days and Green Phase will be for all communities that have not had one or more active cases of COVID-19 in the past 14 days. Unlike our prior Phase 0, the Red Phase will still allow residents that have been fully vaccinated to participate in communal dining, programming, and outings, as long as state or local requirements to not require otherwise.

In the Green Phase communities, residents will be allowed to have scheduled visitation in their suite/apartment, for up to 4 visitors at a time. Screening upon entry, social distancing and wearing of masks in common areas is still required.

Obviously, the information regarding the vaccine and its impact is still changing regularly and we do anticipate this plan continuing to adapt over time. As we have throughout the past year, we will continue to provide you with regular and ongoing updates.

The new schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including assumptions of pending tests. Changes in those assumptions and/or local/state guidance could impact/change these dates. Federal, State, and Local Health Department guidance will always supersede our internal planning document.

For the Week of May 24, 2021, the current status of each community is:

Phase Red
CSL at The Ballentine*

Phase Green
CMC Chesapeake
CSL at Cockeysville
CSL at Stratford House
CSL at Gloucester
CSL at Hillsville
CSL at West End
CSL at Kings Grant
CSL at Salisbury
CSL at Front Royal
CSL at Churchland
CSL at Cedar Bluff
CSL at Leigh Hall
CSL at Berryville
CSL at Christiansburg
CSL at Oak Ridge
CSL at Harrisburg
CSL at Cedar Manor
CSL at Eastern Shore
CSL at Charlottesville
CSL at Georgian Manor
CSL at Kilmarnock
CSL at Williamsburg
CSL at Chesterfield
CSL at Radford
CSL at Abingdon
CSL at Hampton
CSL at South Boston
CSL at Willow Grove
CSL at Stafford
CSL at Farnham
CSL at Fredericksburg
CSL at Hagerstown

*CSL at Ballentine is scheduled to return to Phase Green on Wednesday, May 26th.

It is imperative that we continue to follow all of the current protocols that are in place, and even provide an increased focus on safety as we begin to enjoy the benefits of vaccination.

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,

Earl Parker
Chief Executive Officer

Company Update – May 14th 3:00 EST

Dear Residents, Families, and Associates:

We had three new cases of COVID-19 in our company this week, one associate at CSL at Cockeysville, in Cockeysville, MD, one associate at CMC at Chesapeake, in Chesapeake, VA and one associate at CSL at The Ballentine in Norfolk, VA. I am excited to be able to share with you all that as of today we continue to be COVID Free across 30 of our 34 communities and these 30 communities are in Phase Green. CSL at Stratford House will return to Green Phase on Tuesday, May 18, 2021. Every one of our communities has completed all three of their initial COVID Vaccine Clinics.

CSL continues to encourage all residents and associates to receive the COVID-19 vaccine. For those residents and/or associates who were uncertain, and chose not to receive the vaccine initially, we hope that you will reconsider and work with our community teams to determine the best way to access the COVID-19 vaccine.
While we will continue to follow all of our infection control protocols, we do anticipate the likelihood of having some additional cases of COVID-19 that will occur.

Our Phased Reopening Plan is based on CDC guidance for senior living settings. While the CDC released new guidance this week for the “general public”, this does not apply to our senior living settings. Our guidance in the Green Phase was previously updated to allow for fully vaccinated visitors, visiting fully vaccinated residents to choose to not wear masks and not socially distance when visiting in the resident’s suite, a designated private visiting area, or outdoors. The current plan has only two phases, Red and Green. Red Phase will be for communities that have had one or more active cases of COVID-19 in the past 14 days and Green Phase will be for all communities that have not had one or more active cases of COVID-19 in the past 14 days. Unlike our prior Phase 0, the Red Phase will still allow residents that have been fully vaccinated to participate in communal dining, programming, and outings, as long as state or local requirements to not require otherwise.

In the Green Phase communities, residents will be allowed to have scheduled visitation in their suite/apartment, for up to 4 visitors at a time. Screening upon entry, social distancing and wearing of masks in common areas is still required. The same Green Phase protocols will remain in place for the Mother’s Day holiday.
Obviously, the information regarding the vaccine and its impact is still changing regularly and we do anticipate this plan continuing to adapt over time. As we have throughout the past year, we will continue to provide you with regular and ongoing updates.

The new schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including assumptions of pending tests.

Changes in those assumptions and/or local/state guidance could impact/change these dates. Federal, State, and Local Health Department guidance will always supersede our internal planning document.

For the Week of May 17, 2021, the current status of each community is:

Phase Red
CSL at The Ballentine
CMC Chesapeake
CSL at Cockeysville
CSL at Stratford House*

Phase Green
CSL at Gloucester
CSL at Hillsville
CSL at West End
CSL at Kings Grant
CSL at Salisbury
CSL at Front Royal
CSL at Churchland
CSL at Cedar Bluff
CSL at Leigh Hall
CSL at Berryville
CSL at Christiansburg
CSL at Oak Ridge
CSL at Harrisburg
CSL at Cedar Manor
CSL at Eastern Shore
CSL at Charlottesville
CSL at Georgian Manor
CSL at Kilmarnock
CSL at Williamsburg
CSL at Chesterfield
CSL at Radford
CSL at Abingdon
CSL at Hampton
CSL at South Boston
CSL at Willow Grove
CSL at Stafford
CSL at Farnham
CSL at Fredericksburg
CSL at Hagerstown

*CSL at Stratford House is scheduled to return to Phase Green on Tuesday, May 18th.

It is imperative that we continue to follow all of the current protocols that are in place, and even provide an increased focus on safety as we begin to enjoy the benefits of vaccination.

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,

Earl Parker
Chief Executive Officer

Company Update – May 10th 8:00 EST

Dear Residents, Families, and Associates:

We had two new cases of COVID-19 in our company this week, one associate at CSL at Gloucester, in Gloucester, VA and one associate at CSL at Stratford House in Danville, VA. I am excited to be able to share with you all that as of today we continue to be COVID Free across 31 of our 34 communities and these 31 communities are in Phase Green. CSL at Salisbury will return to Green Phase today, and CSL at Gloucester will return to Phase Green on Wednesday, May 12, 2021. Every one of our communities has completed all three of their initial COVID Vaccine Clinics.

CSL continues to encourage all residents and associates to receive the COVID-19 vaccine. For those residents and/or associates who were uncertain, and chose not to receive the vaccine initially, we hope that you will reconsider and work with our community teams to determine the best way to access the COVID-19 vaccine.

While we will continue to follow all of our infection control protocols, we do anticipate the likelihood of having some additional cases of COVID-19 that will occur.

Our Phased Reopening Plan is based on CDC guidance. Based on the updated guidance provided last week, we are updating our guidance in the Green Phase to allow for fully vaccinated visitors, visiting fully vaccinated residents to choose to not wear masks and not socially distance when visiting in the resident’s suite, a designated private visiting area, or outdoors. The current plan has only two phases, Red and Green. Red Phase will be for communities that have had one or more active cases of COVID-19 in the past 14 days and Green Phase will be for all communities that have not had one or more active cases of COVID-19 in the past 14 days. Unlike our prior Phase 0, the Red Phase will still allow residents that have been fully vaccinated to participate in communal dining, programming, and outings, as long as state or local requirements to not require otherwise.

In the Green Phase communities, residents will be allowed to have scheduled visitation in their suite/apartment, for up to 4 visitors at a time. Screening upon entry, social distancing and wearing of masks in common areas is still required. The same Green Phase protocols will remain in place for the Mother’s Day holiday.

Obviously, the information regarding the vaccine and its impact is still changing regularly and we do anticipate this plan continuing to adapt over time. As we have throughout the past year, we will continue to provide you with regular and ongoing updates.

The new schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including assumptions of pending tests. Changes in those assumptions and/or local/state guidance could impact/change these dates. Federal, State, and Local Health Department guidance will always supersede our internal planning document.

For the Week of May 10, 2021, the current status of each community is:

Phase Red
CSL at Gloucester*
CSL at Stratford House

Phase Green
CSL at Hillsville
CSL at West End
CSL at Kings Grant
CSL at Salisbury
CSL at Front Royal
CSL at Churchland
CSL at Cedar Bluff
CSL at Leigh Hall
CSL at Berryville
CSL at Christiansburg
CSL at Oak Ridge
CSL at Harrisburg
CSL at Cedar Manor
CSL at Eastern Shore
CMC Chesapeake
CSL at Charlottesville
CSL at Cockeysville
CSL at Georgian Manor
CSL at Kilmarnock
CSL at Williamsburg
CSL at Ballentine
CSL at Chesterfield
CSL at Radford
CSL at Abingdon*
CSL at Hampton
CSL at South Boston
CSL at Willow Grove
CSL at Stafford
CSL at Farnham
CSL at Fredericksburg
CSL at Hagerstown

*CSL at Gloucester is scheduled to return to Phase Green on Wednesday, May 12th.

It is imperative that we continue to follow all of the current protocols that are in place, and even provide an increased focus on safety as we begin to enjoy the benefits of vaccination.

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,

Earl Parker
Chief Executive Officer

Company Update – April 30th 4:00 EST

Dear Residents, Families, and Associates:

We had one new case of COVID-19 in our company this week, and associate at CSL Salisbury in Salisbury, MD. I am excited to be able to share with you all that as of today we continue to be COVID Free across 32 of our 34 communities and these 32 communities are in Phase Green. CSL at Leigh Hall will return to Green Phase tomorrow, May 1, 2021. Every one of our communities has completed all three of their initial COVID Vaccine Clinics.

CSL continues to encourage all residents and associates to agree to receive the COVID-19 vaccine. For those residents and/or associates who were uncertain, and chose not to receive the vaccine initially, we hope that you will reconsider and work with our community teams to determine the best way to access the COVID-19 vaccine.

While we will continue to follow all of our infection control protocols, we do anticipate the likelihood of having some additional cases of COVID-19 that will occur.

Our Phased Reopening Plan is based on CDC guidance, prior to this week’s new updates. We are aware of the updates that the CDC made this week, and currently evaluating them in conjunction with state guidelines and determining the appropriate updates to our plan moving forward. The current plan has only two phases, Red and Green. Red Phase will be for communities that have had one or more active cases of COVID-19 in the past 14 days and Green Phase will be for all communities that have not had one or more active cases of COVID-19 in the past 14 days. Unlike our prior Phase 0, the Red Phase will still allow residents that have been fully vaccinated to participate in communal dining, programming, and outings, as long as state or local requirements to not require otherwise.

In the Green Phase communities, residents will be allowed to have scheduled visitation in their suite/apartment, for up to 4 visitors at a time. Screening upon entry, social distancing and wearing of masks is still required. The same Green Phase protocols will remain in place for the Mother’s Day holiday.

Obviously, the information regarding the vaccine and its impact is still changing regularly and we do anticipate this plan continuing to adapt over time. As we have throughout the past year, we will continue to provide you with regular and ongoing updates.

The new schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including assumptions of pending tests. Changes in those assumptions and/or local/state guidance could impact/change these dates. Federal, State, and Local Health Department guidance will always supersede our internal planning document.

For the Week of May 3rd, 2021, the current status of each community is:

Phase Red
CSL at Salisbury

Phase Green
CSL at Hillsville
CSL at West End
CSL at Kings Grant
CSL at Gloucester
CSL at Front Royal
CSL at Churchland
CSL at Cedar Bluff
CSL at Leigh Hall
CSL at Berryville
CSL at Christiansburg
CSL at Oak Ridge
CSL at Harrisburg
CSL at Cedar Manor
CSL at Eastern Shore
CMC Chesapeake
CSL at Charlottesville
CSL at Cockeysville
CSL at Georgian Manor
CSL at Kilmarnock
CSL at Williamsburg
CSL at Ballentine
CSL at Chesterfield
CSL at Radford
CSL at Abingdon*
CSL at Hampton
CSL at South Boston
CSL at Willow Grove
CSL at Stafford
CSL at Stratford House
CSL at Farnham
CSL at Fredericksburg
CSL at Hagerstown

*Note- CSL at Abingdon is currently COVID free, but does have a potential Norovirus outbreak and may have visitation limitations in place.

It is imperative that we continue to follow all of the current protocols that are in place, and even provide an increased focus on safety as we begin to enjoy the benefits of vaccination.

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,

Earl Parker
Chief Executive Officer

Company Update – April 26th 8:00 EST

Dear Residents, Families, and Associates:

We had one new case of COVID-19 in our company this week. I am excited to be able to share with you all that as of today we continue to be COVID Free across 33 of our 34 communities and these 33 communities are in Phase Green. Every one of our communities has completed all three of their initial COVID Vaccine Clinics.

CSL continues to encourage all residents and associates to agree to receive the COVID-19 vaccine. For those residents and/or associates who were uncertain, and chose not to receive the vaccine initially, we hope that you will reconsider and work with our community teams to determine the best way to access the COVID-19 vaccine.

While we will continue to follow all of our infection control protocols, we do anticipate the likelihood of having some additional cases of COVID-19 that will occur.

We have received very positive feedback to our new Phased Reopening Plan, which is based on CDC guidance. The new plan has only two phases, Red and Green. Red Phase will be for communities that have had one or more active cases of COVID-19 in the past 14 days and Green Phase will be for all communities that have not had one or more active cases of COVID-19 in the past 14 days. Unlike our prior Phase 0, the Red Phase will still allow residents that have been fully vaccinated to participate in communal dining, programming, and outings, as long as state or local requirements to not require otherwise.

In the Green Phase communities, residents will be allowed to have scheduled visitation in their suite/apartment, for up to 4 visitors at a time. Screening upon entry, social distancing and wearing of masks is still required. The same Green Phase protocols will remain in place for the Mother’s Day holiday.

Obviously, the information regarding the vaccine and its impact is still changing regularly and we do anticipate this plan continuing to adapt over time. As we have throughout the past year, we will continue to provide you with regular and ongoing updates.

The new schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including assumptions of pending tests. Changes in those assumptions and/or local/state guidance could impact/change these dates. Federal, State, and Local Health Department guidance will always supersede our internal planning document.

For the Week of April 26th, 2021, the current status of each community is:

Phase Red
Leigh Hall

Phase Green
CSL at Hillsville
CSL at West End
CSL at Kings Grant
CSL at Gloucester
CSL at Front Royal
CSL at Churchland
CSL at Cedar Bluff
CSL at Berryville
CSL at Christiansburg
CSL at Oak Ridge
CSL at Harrisburg
CSL at Cedar Manor
CSL at Eastern Shore
CMC Chesapeake
CSL at Charlottesville
CSL at Cockeysville
CSL at Georgian Manor
CSL at Kilmarnock
CSL at Williamsburg
CSL at Ballentine
CSL at Chesterfield
CSL at Radford
CSL at Abingdon
CSL at Hampton
CSL at South Boston
CSL at Willow Grove
CSL at Salisbury
CSL at Stafford
CSL at Stratford House
CSL at Farnham
CSL at Fredericksburg
CSL at Hagerstown

*Leigh Hall will return to Phase Green on 5/1/21 if no further positive cases.
It is imperative that we continue to follow all of the current protocols that are in place, and even provide an increased focus on safety as we begin to enjoy the benefits of vaccination.

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question
immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,

Earl Parker
Chief Executive Officer

Company Update – April 16th 5:00PM EST

Dear Residents, Families, and Associates:

We happy to share that we have had zero new cases of COVID-19 across our portfolio this week. I am excited to be able to share with you all that as of today we continue to be COVID Free across all of our 34 communities and all communities are once again in Phase Green. Every one of our communities has completed all three of their initial COVID Vaccine Clinics.

CSL continues to encourage all residents and associates to agree to receive the COVID-19 vaccine. For those residents and/or associates who were uncertain, and chose not to receive the vaccine initially, we hope that you will reconsider and work with our community teams to determine the best way to access the COVID-19 vaccine.

While we will continue to follow all of our infection control protocols, we do anticipate the likelihood of having some additional cases of COVID-19 that will occur.

We have received very positive feedback to our new Phased Reopening Plan, which is based on CDC guidance. The new plan has only two phases, Red and Green. Red Phase will be for communities that have had one or more active cases of COVID-19 in the past 14 days and Green Phase will be for all communities that have not had one or more active cases of COVID-19 in the past 14 days. Unlike our prior Phase 0, the Red Phase will still allow residents that have been fully vaccinated to participate in communal dining, programming, and outings, as long as state or local requirements to not require otherwise.

In the Green Phase communities, residents will be allowed to have scheduled visitation in their suite/apartment, for up to 4 visitors at a time. Screening upon entry, social distancing and wearing of masks is still required.

Obviously, the information regarding the vaccine and its impact is still changing regularly and we do anticipate this plan continuing to adapt over time. As we have throughout the past year, we will continue to provide you with regular and ongoing updates.

The new schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including assumptions of pending tests. Changes in those assumptions and/or local/state guidance could impact/change these dates. Federal, State, and Local Health Department guidance will always supersede our internal planning document.

For the Week of April 19th, 2021, the current status of each community is:

Phase Green:
CSL at Hillsville
CSL at West End
CSL at Kings Grant
CSL at Gloucester
CSL at Front Royal
CSL at Churchland
CSL at Bel Air
CSL at Leigh Hall
CSL at Cedar Bluff
CSL at Berryville
CSL at Christiansburg
CSL at Oak Ridge
CSL at Harrisburg
CSL at Cedar Manor
CSL at Eastern Shore
CMC Chesapeake
CSL at Charlottesville
CSL at Cockeysville
CSL at Georgian Manor
CSL at Kilmarnock
CSL at Williamsburg
CSL at Ballentine
CSL at Chesterfield
CSL at Radford
CSL at Abingdon
CSL at Hampton
CSL at South Boston
CSL at Willow Grove
CSL at Salisbury
CSL at Stafford
CSL at Stratford House
CSL at Farnham
CSL at Fredericksburg
CSL at Hagerstown

It is imperative that we continue to follow all of the current protocols that are in place, and even provide an increased focus on safety as we begin to enjoy the benefits of vaccination.

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,

Earl Parker
Chief Executive Officer

Company Update – April 9th 5:00PM EST

Dear Residents, Families, and Associates:

We happy to share that we have had zero new cases of COVID-19 across our portfolio this week. I am excited to be able to share with you all that as of today we continue to be COVID Free across 31 of our 34 communities and by next Thursday we are anticipating being COVID free across all communities once again. Every one of our communities has completed all three of their initial COVID Vaccine Clinics.

CSL continues to encourage all residents and associates to agree to receive the COVID-19 vaccine. For those residents and/or associates who were uncertain, and chose not to receive the vaccine initially, we hope that you will reconsider and work with our community teams to determine the best way to access the COVID-19 vaccine.

While we will continue to follow all of our infection control protocols, we do anticipate the likelihood of having some additional cases of COVID-19 that will occur.

We have received very positive feedback to our new Phased Reopening Plan, which is based on CDC guidance. The new plan has only two phases, Red and Green. Red Phase will be for communities that have had one or more active cases of COVID-19 in the past 14 days and Green Phase will be for all communities that have not had one or more active cases of COVID-19 in the past 14 days. Unlike our prior Phase 0, the Red Phase will still allow residents that have been fully vaccinated to participate in communal dining, programming, and outings, as long as state or local requirements to not require otherwise.

In the Green Phase communities, residents will be allowed to have scheduled visitation in their suite/apartment, for up to 4 visitors at a time. Screening upon entry, social distancing and wearing of masks is still required.
We have previously included the full details of our reopening plan as part of this letter and today have provided a simple summary document. We hope that it will help answer any questions that you may have. Obviously, the information regarding the vaccine and its impact is still changing regularly and we do anticipate this plan continuing to adapt over time. As we have throughout the past year, we will continue to provide you with regular and ongoing updates.

The new schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including assumptions of pending tests. Changes in those assumptions and/or local/state guidance could impact/change these dates. Federal, State, and Local Health Department guidance will always supersede our internal planning document.

For the Week of April 12th, 2021, the current status of each community is:

Phase Red:
CSL at Farnham*
CSL at Fredericksburg*
CSL at Hagerstown*

Phase Green:
CSL at Hillsville
CSL at West End
CSL at Kings Grant
CSL at Gloucester
CSL at Front Royal
CSL at Churchland
CSL at Bel Air
CSL at Leigh Hall
CSL at Cedar Bluff
CSL at Berryville
CSL at Christiansburg
CSL at Oak Ridge
CSL at Harrisburg
CSL at Cedar Manor
CSL at Eastern Shore
CMC Chesapeake
CSL at Charlottesville
CSL at Cockeysville
CSL at Georgian Manor
CSL at Kilmarnock
CSL at Williamsburg
CSL at Ballentine
CSL at Chesterfield
CSL at Radford
CSL at Abingdon
CSL at Hampton
CSL at South Boston
CSL at Willow Grove
CSL at Salisbury
CSL at Stafford
CSL at Stratford House

*Farnham and Hagerstown are scheduled to return to Phase Green on 4/14, assuming no new positives.
**Fredericksburg is scheduled to return to Phase Green on 4/15, assuming no new positives.

It is imperative that we continue to follow all of the current protocols that are in place, and even provide an increased focus on safety as we begin to enjoy the benefits of vaccination. If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,

Earl Parker
Chief Executive Officer

Company Update – April 2nd 5:00PM EST

Dear Residents, Families, and Associates:
We have had three new cases of COVID-19 across our portfolio this week. In each case it has, so far, been isolated to a single associate. I am excited to be able to share with you all that as of today we continue to be COVID Free across all 31 of our 34 communities and every one of our communities has completed all three of their initial COVID Vaccine Clinics.

CSL continues to encourage all residents and associates to agree to receive the COVID-19 vaccine. For those residents and/or associates who were uncertain, and chose not to receive the vaccine initially, we hope that you will reconsider and work with our community teams to determine the best way to access the COVID-19 vaccine.

While we will continue to follow all of our infection control protocols, we do anticipate the likelihood of having some additional cases of COVID-19 that will occur.

We have received very positive feedback to our new Phased Reopening Plan, which is based on CDC guidance. The new plan has only two phases, Red and Green. Red Phase will be for communities that have had one or more active cases of COVID-19 in the past 14 days and Green Phase will be for all communities that have not had one or more active cases of COVID-19 in the past 14 days. Unlike our prior Phase 0, the Red Phase will still allow residents that have been fully vaccinated to participate in communal dining, programming, and outings, as long as state or local requirements to not require otherwise.

In the Green Phase communities, residents will be allowed to have scheduled visitation in their suite/apartment, for up to 4 visitors at a time. Screening upon entry, social distancing and wearing of masks is still required.

We have previously included the full details of our reopening plan as part of this letter and today have provided a simple summary document. We hope that it will help answer any questions that you may have. Obviously, the information regarding the vaccine and its impact is still changing regularly and we do anticipate this plan continuing to adapt over time. As we have throughout the past year, we will continue to provide you with regular and ongoing updates.

The new schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including assumptions of pending tests. Changes in those assumptions and/or local/state guidance could impact/change these dates. Federal, State, and Local Health Department guidance will always supersede our internal planning document.

For the Week of April 5th, 2021, the current status of each community is:

Phase Red:
CSL at Farnham
CSL at Fredericksburg
CSL at Hagerstown

Phase Green:
CSL at Hillsville
CSL at West End
CSL at Kings Grant
CSL at Gloucester
CSL at Front Royal
CSL at Churchland
CSL at Bel Air
CSL at Leigh Hall
CSL at Cedar Bluff
CSL at Berryville
CSL at Christiansburg
CSL at Oak Ridge
CSL at Harrisburg
CSL at Cedar Manor
CSL at Eastern Shore
CMC Chesapeake
CSL at Charlottesville
CSL at Cockeysville
CSL at Georgian Manor
CSL at Kilmarnock
CSL at Williamsburg
CSL at Ballentine
CSL at Chesterfield
CSL at Radford
CSL at Abingdon
CSL at Hampton
CSL at South Boston
CSL at Willow Grove
CSL at Salisbury
CSL at Stafford
CSL at Stratford House

It is imperative that we continue to follow all of the current protocols that are in place, and even provide an increased focus on safety as we begin to enjoy the benefits of vaccination.
If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,

Earl Parker
Chief Executive Officer

Company Update – March 26th 5:00PM EST

Dear Residents, Families, and Associates,

We have had zero new cases of COVID-19 across our portfolio this week, and I am excited to be able to share with you all that as of today we are COVID Free across all 34 communities and every one of our communities has completed all three of their initial COVID Vaccine Clinics. I am happy to report that the clinics have gone very well and any adverse effects continued to be minimal and short lived.

CSL continues to encourage all residents and associates to agree to receive the COVID-19 vaccine. For those residents and/or associates who were uncertain, and chose not to receive the vaccine initially, we hope that you will reconsider and work with our community teams to determine the best way to access the COVID-19 vaccine.

While we are COVID Free today, and we will continue to follow all of our protocols, we do anticipate the likelihood of having some additional cases of COVID-19 that will occur.

We have received very positive feedback to our new Phased Reopening Plan, which is based on CDC guidance. The new plan has only two phases, Red and Green. Red Phase will be for communities that have had one or more active cases of COVID-19 in the past 14 days and Green Phase will be for all communities that have not had one or more active cases of COVID-19 in the past 14 days. Unlike our prior Phase 0, the Red Phase will still allow residents that have been fully vaccinated to participate in communal dining, programming, and outings, as long as state or local requirements to not require otherwise.

In the Green Phase communities, residents will be allowed to have scheduled visitation in their suite/apartment, for up to 4 visitors at a time. Screening upon entry, social distancing and wearing of masks is still required.

We have previously included the full details of our reopening plan as part of this letter and today have provided a simple summary document. We hope that it will help answer any questions that you may have. Obviously, the information regarding the vaccine and its impact is still changing regularly and we do anticipate this plan continuing to adapt over time. As we have throughout the past year, we will continue to provide you with regular and ongoing updates.

The new schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including assumptions of pending tests. Changes in those assumptions and/or local/state guidance could impact/change these dates. Federal, State, and Local Health Department guidance will always supersede our internal planning document.

For the Week of March 29th, 2021, the current status of each community is:

Phase Red:

Phase Green:
CSL at Hillsville
CSL at Farnham
CSL at West End
CSL at Kings Grant
CSL at Gloucester
CSL at Front Royal
CSL at Churchland
CSL at Bel Air
CSL at Leigh Hall
CSL at Cedar Bluff
CSL at Hagerstown
CSL at Berryville
CSL at Christiansburg
CSL at Oak Ridge
CSL at Harrisburg
CSL at Fredericksburg
CSL at Cedar Manor
CSL at Eastern Shore
CMC Chesapeake
CSL at Charlottesville
CSL at Cockeysville
CSL at Georgian Manor
CSL at Kilmarnock
CSL at Williamsburg
CSL at Ballentine
CSL at Chesterfield
CSL at Radford
CSL at Abingdon
CSL at Hampton
CSL at South Boston
CSL at Willow Grove
CSL at Salisbury
CSL at Stafford
CSL at Stratford House

It is imperative that we continue to follow all of the current protocols that are in place, and even provide an increased focus on safety as we begin to enjoy the benefits of vaccination.

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,

Earl Parker
Chief Executive Officer

 

Company Update – March 19th 5:00PM EST

Dear Residents, Families, and Associates:

While we did have a few new cases of COVID-19 across our portfolio this week, we are pleased to report that we only have one community that is currently operating in our new Phase Red. We are also thrilled to share that as of today, all 34 Commonwealth Senior Living communities have completed their third vaccine clinics. I am happy to report that the clinics have gone very well and any adverse effects continue to be minimal and short lived.

CSL continues to encourage all residents and associates to agree to receive the COVID-19 vaccine. For those residents and/or associates who were uncertain, and chose not to receive the vaccine initially, we hope that you will reconsider and reach out to your executive director. We are excited to have received details about the process for ongoing vaccination of new residents, new associates in Virginia and Tennessee and we are working with our preferred pharmacy partner in Maryland and Pennsylvania to develop a process for ongoing vaccinations for new residents and associates.

Our community teams have been excited to introduce the new Phased Reopening Plan this week. This plan was developed utilizing guidance from the CDC, local and federal agencies. The new phasing has two phases, Red and Green. Red Phase will be for communities that have had one or more active cases of COVID-19 in the past 14 days and Green Phase will be for all communities that have not had one or more active cases of COVID-19 in the past 14 days. Unlike our prior Phase 0, the Red Phase will still allow residents that have been fully vaccinated to participate in communal dining, programming, and outings, as long as state or local requirements do not require otherwise.

In the Green Phase communities, residents will be encouraged to have scheduled visitation in their suite/apartment, for up to 4 visitors at a time. Screening upon entry, social distancing and wearing of masks is still required.

We have included the full details of our reopening plan as part of this letter and hope that it will help answer any questions that you may have. Obviously, the information regarding the vaccine and its impact is still changing regularly and we do anticipate this plan continuing to adapt over time. As we have throughout the past year, we will continue to provide you with regular and ongoing updates.

The new schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors within each community. Changes in those assumptions and/or local/state guidance could have an impact. Federal, State, and Local Health Department guidance will always supersede our internal planning document.

For the Week of March 22th, 2021, the current status of each community is:

Phase Red 
CSL at Stratford

Phase Green
CSL at Hillsville
CSL at Farnham
CSL at West End
CSL at Kings Grant
CSL at Gloucester
CSL at Front Royal
CSL at Churchland
CSL at Bel Air
CSL at Leigh Hall
CSL at Cedar Bluff
CSL at Hagerstown
CSL at Berryville
CSL at Christiansburg
CSL at Oak Ridge
CSL at Harrisburg
CSL at Fredericksburg
CSL at Cedar Manor
CSL at Eastern Shore
CMC Chesapeake
CSL at Charlottesville
CSL at Cockeysville
CSL at Georgian Manor
CSL at Kilmarnock
CSL at Williamsburg
CSL at Ballentine
CSL at Chesterfield
CSL at Radford
CSL at Abingdon
CSL at Hampton
CSL at South Boston
CSL at Willow Grove
CSL at Salisbury
CSL at Stafford

It is imperative that we continue to follow all of the current protocols that are in place, and even provide an increased focus on safety as we begin to enjoy the benefits of vaccination.
If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question
immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,

Michelle Hamilton
Chief Operating Officer

Company Update – March 12th 12:00PM EST

Dear Residents, Families, and Associates:

While we did have a few new cases of COVID-19 across our portfolio this week, we continue to see a positive trend in new cases and we have additional communities that will clear their cases next week. We also continue to be extremely excited about the vaccine clinics. We have now had every community receive their second vaccine clinic and many have received their third clinic. I am happy to report that the clinics have gone very well and any adverse effects continue to be minimal and short lived.

CSL continues to encourage all residents and associates to agree to receive the COVID-19 vaccine. For those residents and/or associates who were uncertain, and chose not to receive the vaccine initially, we hope that you will reconsider and sign up to receive your first dose of the vaccine at our third round of clinics. We are excited to have received details about the process for ongoing vaccination of new residents, new associates, and those that have changed their minds in Virginia and Tennessee and we anticipate receiving further guidance from Maryland and Pennsylvania soon.

We currently have 3 of our 33 communities being effected by COVID 19, but two of these are scheduled to reopen next week. Each community that is effected has received specific communication about the current impact in their community and next steps.

We are excited to announce our new Phased Reopening Plan and that we also received guidance from the CDC this week that further supports our plan. The new phasing will have only two phases, Red and Green. Red Phase will be for communities that have had one or more active cases of COVID-19 in the past 14 days and Green Phase will be for all communities that have not had one or more active cases of COVID-19 in the past 14 days. Unlike our prior Phase 0, the Red Phase will still allow residents that have been fully vaccinated to participate in communal dining, programming, and outings, as long as state or local requirements to not require otherwise. In the Green Phase communities, residents will be allowed to have scheduled visitation in their suite/apartment, for up to 4 visitors at a time. Screening upon entry, social distancing and wearing of masks is still required.

We have included the full details of our reopening plan as part of this letter, and hope that it will help answer any questions that you may have. Obviously, the information regarding the vaccine and its impact is still changing regularly and we do anticipate this plan continuing to adapt over time. As we have throughout the past year, we will continue to provide you with regular and ongoing updates.

The new schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including assumptions of pending tests. Changes in those assumptions and/or local/state guidance could impact/change these dates. Federal, State, and Local Health Department guidance will always supersede our internal planning document.

For the Week of March 15th, 2021, the current status of each community is:

Phase Red
CSL at Stratford
CSL at Stafford*

Phase Green
CSL at Hillsville
CSL at Farnham
CSL at West End
CSL at Kings Grant
CSL at Gloucester
CSL at Front Royal
CSL at Churchland
CSL at Bel Air
CSL at Leigh Hall
CSL at Cedar Bluff
CSL at Hagerstown
CSL at Berryville
CSL at Christiansburg
CSL at Oak Ridge
CSL at Harrisburg
CSL at Fredericksburg
CSL at Cedar Manor
CSL at Eastern Shore
CMC Chesapeake
CSL at Charlottesville
CSL at Cockeysville
CSL at Georgian Manor
CSL at Kilmarnock
CSL at Williamsburg
CSL at Ballentine
CSL at Chesterfield
CSL at Radford
CSL at Abingdon
CSL at Hampton
CSL at South Boston
CSL at Willow Grove
CSL at Salisbury

*CSL at Stafford will move into Phase Green on Thursday, 3/18, assuming no new positive cases.

It is imperative that we continue to follow all of the current protocols that are in place, and even provide an increased focus on safety as we begin to enjoy the benefits of vaccination.

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,

Earl Parker
Chief Executive Officer

 

Company Update – March 5th 2:00PM EST

While we did have a few new cases of COVID-19 across our portfolio this week, we continue to see a positive trend in new cases and we have several communities that are planning to move into Phase One next week. We also continue to be extremely excited about the vaccine clinics. We have now had every community receive their second vaccine clinic and several have received their third clinic. I am happy to report that the clinics have gone very well and any adverse effects continue to be minimal and short lived.

CSL continues to encourage all residents and associates to agree to receive the COVID-19 vaccine. For those residents and/or associates who were uncertain, and chose not to receive the vaccine initially, we hope that you will reconsider and sign up to receive your first dose of the vaccine at our third round of clinics. We are excited to have received details about the process for ongoing vaccination of new residents, new associates, and those that have changed their minds in Virginia and Tennessee and we anticipate receiving further guidance from Maryland and Pennsylvania soon.

We currently have 8 of our 33 communities being effected by COVID 19, but five of these are scheduled to return to Phase One next week. Each community that is effected has received specific communication about the current impact in their community and next steps.
One question that we have heard from many family members recently is “What and how will the protocols change once people have received the two doses of the COVID vaccine?” Unfortunately, we don’t have that exact answer yet. Since the start of the COVID-19 pandemic, CSL has been closely monitoring and following CDC, State, and local health department guidelines. We anticipate that as the vaccine clinics in senior living communities get closer to being completed, there will be guidance, recommendations and/or direction provided by the experts. We intend to distribute the new guidance next Friday, 3/12/21. Planned changes will allow increased in-room visitation and increased access to dining, resident programming, and community outings, based on state and local guidelines. Our revised guidelines will have certain components that differ for those that have been vaccinated and those that have not been vaccinated.

Currently Phase One of our re-opening plan includes:

  • Beauty Salon reopening with strict protocols for distancing, sanitation, and screening. (where allowed)
  • Scheduled Outdoor Visits with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements. Note: we have added the option of designated indoor visits to Phase One when temperatures are below 60 degrees or there is inclement weather.
  • Reopening of community dining room for Lunch meal, extended dining times to allow social distancing.
  • Restarting small group activities with social distancing and mask requirements.
  • Allowing scenic drive a rounds, where no one gets off the bus, and social distancing and mask requirements are followed.

Currently Phase Two of our re-opening plan expands upon Phase One with:

  • Scheduled Indoor Visits, in designated areas, with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements.
  • Reopening of community dining room for three meals/day, extended hours, 25% seating capacity.
  • Residents who leave the community for any reason other than an essential healthcare appointments or scenic drive a rounds will be required to quarantine for 14 days, or until a negative PCR test result can be obtained. Tests will be administered 72 hours after residents return.

The new schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including assumptions of pending tests. Changes in those assumptions and/or local/state guidance could impact/change these dates.

For the Week of March 8th, 2021, the current status of each community is:

For the Week of March 9th, 2021, the current status of each community is:

Phase Zero:
CSL at Chesterfield
CSL at Stafford
CSL at Stratford

Phase One:
CSL at Cockeysville
CSL at Abingdon*
CSL at Hampton
CSL at Leigh Hall
CMC Chesapeake
CSL at Willow Grove**
CSL at Cedar Manor
CSL at Hillsville
CSL at Harrisburg
CSL at The West End
CSL at Gloucester
CSL at Hagerstown
CSL at Kilmarnock
CSL at The Ballentine
CSL at Radford
CSL at Cedar Manor
CSL at Churchland House
CSL at Christiansburg
CSL at Chesterfield
CSL at South Boston*

Phase Two
CSL at Bel Air
CSL at Berryville
CSL at Cedar Bluff
CSL at Farnham
CSL at Front Royal
CSL at Kings Grant
CSL at South Boston
CSL at Oak Ridge
CSL at Fredericksburg
CSL at the Eastern Shore
CSL at Georgian Manor
CSL at Charlottesville
CSL at Williamsburg***

*CSL at Abingdon and South Boston will move into Phase One on 3/8 if no new positive cases
**CSL at Willow Grove will move into Phase One if all pending test results are negative.
***CSL Williamsburg will move to Phase Two on 3/10 if no new positive cases.

It is imperative that we continue to follow all of the current protocols that are in place, and even provide an increased focus on safety as we are looking towards the benefits of vaccination.

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,

Earl Parker
Chief Executive Officer

Company Update – February 26th 4:00PM EST

Dear Residents, Families, and Associates:

While we did have a few new cases of COVID-19 across our portfolio this week, we continue to see a positive trend in new cases and we have five communities that are planning to move into Phase One next week. We also continue to be extremely excited about the vaccine clinics. We have now had every community receive their second vaccine clinic and several have received their third clinic. I am happy to report that the clinics have gone very well and any adverse effects continue to be minimal and short lived.

CSL is strongly encouraging all residents and associates to agree to receive the COVID-19 vaccine. For those residents and/or associates who were uncertain, and chose not to receive the vaccine initially, we hope that you will reconsider and sign up to receive your first dose of the vaccine at our third round of clinics. We are excited to have received details about the process for ongoing vaccination of new residents, new associates, and those that have changed their minds in Virginia and Tennessee and we anticipate receiving further guidance from Maryland and Pennsylvania soon.

  • A webinar with our clinical partner Allen Flores Consulting Group, was held regarding the vaccine. Josh Allen presented the most up to date information and answered many of the most frequently asked questions. This presentation was recorded and is available to all CSL Residents, Families, and Associates at the following link.
    • COVID-19 Vaccine Presentation Link- https://vimeo.com/491358878/23b15fb76b
      We currently have 12 of our 33 communities being effected by COVID 19, but five of these are scheduled to return to Phase One next week. Each community that is effected has received specific communication about the current impact in their community and next steps.

One question that we have heard from many family members recently is “What and how will the protocols change once people have received the two doses of the COVID vaccine?” Unfortunately, we don’t have that exact answer yet. Since the start of the COVID-19 pandemic, CSL has been closely monitoring and following CDC, State, and local health department guidelines. We anticipate that as the vaccine clinics in senior living communities get closer to being completed, there will be guidance, recommendations and/or direction provided by the experts. We are beginning to make plans for changes in our re-opening protocols and expect to share them in the next one to two weeks. Planned changes will allow increased in-room visitation and increased access to dining, resident programming, and community outings, based on state and local guidelines. Our revised guidelines will have certain components that differ for those that have been vaccinated and those that have not been vaccinated.

Currently Phase One of our re-opening plan includes:

  • Beauty Salon reopening with strict protocols for distancing, sanitation, and screening. (where allowed)
  • Scheduled Outdoor Visits with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements. Note: we have added the option of designated indoor visits to Phase One when temperatures are below 60 degrees or there is inclement weather.
  • Reopening of community dining room for Lunch meal, extended dining times to allow social distancing.
  • Restarting small group activities with social distancing and mask requirements.
  • Allowing scenic drive a rounds, where no one gets off the bus, and social distancing and mask requirements are followed.

Currently Phase Two of our re-opening plan expands upon Phase One with:

  • Scheduled Indoor Visits, in designated areas, with family members, limited to 2 visitors at a time and
    limited to 30 minutes, with social distancing, screening and mask requirements.
  • Reopening of community dining room for three meals/day, extended hours, 25% seating capacity.
  • Residents who leave the community for any reason other than an essential healthcare appointments or
    scenic drive a rounds will be required to quarantine for 14 days, or until a negative PCR test result can
    be obtained. Tests will be administered 72 hours after residents return.

The new schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including assumptions of pending tests. Changes in those assumptions and/or local/state guidance could impact/change these dates.

For the Week of March 1st, 2021, the current status of each community is:

Phase Zero:
CSL at Cockeysville
CSL at Abingdon
CSL at Hampton
CSL at Leigh Hall
CMC Chesapeake
CSL at Willow Grove
CSL at Stratford

Phase One:
CSL at Cedar Manor
CSL at Hillsville
CSL at The West End
CSL at Gloucester
CSL at Stafford
CSL at Hagerstown
CSL at Kilmarnock*
CSL at The Ballentine**
CSL at Radford**
CSL at Cedar Manor
CSL at Churchland House
CSL at Christiansburg
CSL at Front Royal
CSL at Chesterfield
CSL at Williamsburg

Phase Two
CSL at Bel Air
CSL at Berryville
CSL at Cedar Bluff
CSL at Farnham
CSL at Kings Grant
CSL at South Boston
CSL at Oak Ridge
CSL at Fredericksburg
CSL at the Eastern Shore
CSL at Georgian Manor
CSL at Charlottesville

*CSL at Kilmarnock scheduled to move into Phase One on 3/2
**CSL at Ballentine scheduled to move into Phase One on 3/3
***CSL at Radford scheduled to move into Phase One on 3/4

It is imperative that we continue to follow all of the current protocols that are in place, and even provide an increased focus on safety as we are looking towards the benefits of vaccination. If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is
personally staffed by representatives from our home office. If they can’t answer your question immediately,
they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,

Earl Parker
Chief Executive Officer

Company Update – February 19th 5:00PM EST

Dear Residents, Families, and Associates:

We have seen a positive trend this week! As of today, we have seen a decrease in the number of communities affected; 15 of our 33 communities are currently affected by COVID-19. We are hopeful that this trend will continue and if so, we are planning four additional communities entering in Phase One next week. We will also welcome additional communities into Phase Two next week. Several communities received their second vaccine clinic this week despite the weather across the country. I am happy to report that the clinics have gone very well, and any adverse effects continue to be minimal and short lived.

CSL is strongly encouraging all residents and associates to agree to receive the COVID-19 vaccine. For those residents and/or associates who were uncertain, and chose not to receive the vaccine initially, we hope that you will reconsider and sign up to receive your first dose of the vaccine at our second round of clinics.

• A webinar with our clinical partner, Allen Flores Consulting Group, was held regarding the vaccine. Josh Allen presented the most up to date information and answered many of the most frequently asked questions. This presentation was recorded and is available to all CSL Residents, Families, and Associates at the following link. It can also be found in the COVID Information section of our website.

One question that we have heard from many family members recently is, “What and how will the protocols change once people have received the two doses of the COVID vaccine?” Unfortunately, we don’t have that answer yet. Since the start of the COVID-19 pandemic, CSL has been closely monitoring and following CDC, State, and local Health Department guidelines. We anticipate that as the vaccine clinics in senior living communities get closer to being completed, there will be guidance, recommendations and/or direction provided by the experts. We did receive communication last week from the Virginia Department of Social Services that CMS and the State Health Department are working on appropriate guidance around visitation after vaccination.

The CDC also released updated guidance on quarantining based on exposure to COVID for people who have been vaccinated. We will provide updates as soon as they are available.

Phase One of our re-opening plan includes:
• Beauty Salon reopening with strict protocols for distancing, sanitation, and screening. (where allowed)
• Scheduled Outdoor Visits with family members, limited to 2 visitors at a time and limited to 30 minutes with social distancing, screening and mask requirements. Note: we have added the option of designated indoor visits to Phase One when temperatures are below 60 degrees or there is inclement weather.
• Reopening of community dining room for Lunch meal, extended dining times to allow social distancing.
• Restarting small group activities with social distancing and mask requirements.
• Allowing scenic drive-arounds where no one gets off the bus and social distancing and mask requirements are followed.

Phase Two of our re-opening plan expands upon Phase One with:
• Scheduled Indoor Visits, in designated areas, with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements.
• Reopening of community dining room for three meals/day, extended hours, 25% seating capacity.
• Residents who leave the community for any reason other than essential healthcare appointments or scenic drive arounds will be required to quarantine for 14 days, or until a negative PCR test result can be obtained. Tests will be administered 72 hours after residents return.
• Note: Until February 28, 2021, no programming gatherings will have more than 10 people present at any one time.
The new schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including the recent trends in cases for the city/county for each community. Changes in those trends and/or local/state guidance could impact/change these dates.

For the Week of February 22nd, 2021, the current status of each community is:

Phase Zero:
CSL at The Ballentine
CSL at Cockeysville
CSL at Gloucester House*
CSL at Hagerstown
CSL at Hampton*
CSL at Harrisburg*
CSL at Hillsville*
CSL at Kilmarnock
CSL at Leigh Hall
CSL at Stafford
CSL at Radford
CMC Chesapeake
CSL at Willow Grove
CSL at the West End
CSL at Stratford

Phase One:
CSL at Cedar Manor
CSL at Churchland House
CSL at Christiansburg
CSL at Front Royal
CSL at Chesterfield
CSL at Williamsburg

Phase Two
CSL at Bel Air
CSL at Berryville
CSL at Cedar Bluff
CSL at Farnham
CSL at Kings Grant
CSL at South Boston
CSL at Oak Ridge
CSL at Fredericksburg
CSL at the Eastern Shore
CSL at Abingdon
CSL at Georgian Manor
CSL at Charlottesville

*Indicates communities that will move into Phase One next week as long as there are no additional positive cases.

Each community that is affected will receive specific communication about their current impact in their community and next steps. It is imperative that we continue to follow all of the current protocols that are in place, and even provide an increased focus on safety as we are looking towards the benefits of vaccination.

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,

Michelle Hamilton
Chief Operating Officer

Company Update – February 12th 5:00PM EST

Dear Residents, Families, and Associates:

While we did have a few new cases of COVID-19 across our portfolio this week, we have seen a positive trend in new cases this past week and we three communities that are planning to move into Phase One next week and three communities planning to move to Phase Two as well. We also continue to be extremely excited about the vaccine clinics. We have now had several communities receive their second vaccine clinic with many more scheduled for next week. I am happy to report that the clinics have gone very well and any adverse effects continue to be minimal and short lived.

CSL is strongly encouraging all residents and associates to agree to receive the COVID-19 vaccine. For those residents and/or associates who were uncertain, and chose not to receive the vaccine initially, we hope that you will reconsider and sign up to receive your first dose of the vaccine at our second round of clinics.

  • A webinar with our clinical partner Allen Flores Consulting Group, was held regarding the vaccine. Josh Allen presented the most up to date information and answered many of the most frequently asked questions. This presentation was recorded and is available to all CSL Residents, Families, and Associates at the following link
  • COVID-19 Vaccine Presentation Link- https://vimeo.com/491358878/23b15fb76b

We currently have 15 of our 33 communities being effected by COVID 19, but three of the 15 are scheduled to return to Phase One next week. Each community that is effected has received specific communication about the current impact in their community and next steps.
One question that we have heard from many family members recently is “What and how will the protocols change once people have received the two doses of the COVID vaccine?” Unfortunately, we don’t have that answer yet. Since the start of the COVID-19 pandemic, CSL has been closely monitoring and following CDC, State, and local health department guidelines. We anticipate that as the vaccine clinics in senior living communities get closer to being completed, there will be guidance, recommendations and/or direction provided by the experts. We did receive communication this week from the Virginia Department of Social Services that CMS and State Health Department are working on appropriate guidance around visitation after vaccination. The CDC also released updated guidance on quarantining based on exposure to COVID for people who have been vaccinated. We know they are thinking about it and working on it. We will provide updates as soon as they are available.

Phase One of our re-opening plan includes:

Phase One of our re-opening plan includes:

  • Beauty Salon reopening with strict protocols for distancing, sanitation, and screening. (where allowed)
  • Scheduled Outdoor Visits with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements. Note: we have added the option of designated indoor visits to Phase One when temperatures are below 60 degrees or there is inclement weather.
  • Reopening of community dining room for Lunch meal, extended dining times to allow social distancing.
  • Restarting small group activities with social distancing and mask requirements.
  • Allowing scenic drive a rounds, where no one gets off the bus, and social distancing and mask requirements are followed.

Phase Two of our re-opening plan expands upon Phase One with:

  • Scheduled Indoor Visits, in designated areas, with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements.
  • Reopening of community dining room for three meals/day, extended hours, 25% seating capacity.
  • Residents who leave the community for any reason other than an essential healthcare appointments or scenic drive a rounds will be required to quarantine for 14 days, or until a negative PCR test result can be obtained. Tests will be administered 72 hours after residents return.
  • Note: Until February 28, 2021, no programming gatherings will have more than 10 people present at any one time.

The new schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including the recent trends in cases for the city/county for each community. Changes in those trends and/or local/state guidance could impact/change these dates.

For the Week of February 15th, 2021, the current status of each community is:

Phase Zero:
CSL at The Ballentine
CSL at Cockeysville
CSL at Gloucester House
CSL at Hagerstown
CSL at Hampton
CSL at Harrisburg
CSL at Hillsville
CSL at Kilmarnock
CSL at Leigh Hall
CSL at Stafford
CSL at Radford
CMC Chesapeake

Phase One:
CSL at Cedar Manor
CSL at Charlottesville
CSL at Churchland House
CSL at Christiansburg
CSL at the Eastern Shore
CSL at Fredericksburg
CSL at Front Royal
CSL at Georgian Manor
CSL at Willow Grove
CSL at Abingdon
CSL at Chesterfield
CSL at Oak Ridge
CSL at Stratford House
CSL at West End
CSL at Williamsburg

Phase Two
CSL at Bel Air
CSL at Berryville
CSL at Cedar Bluff
CSL at Farnham
CSL at Kings Grant
CSL at South Boston

It is imperative that we continue to follow all of the current protocols that are in place, and even provide an increased focus on safety as we are looking towards the benefits of vaccination.

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,

Earl Parker
Chief Executive Officer

Company Update – February 5th 5:00PM EST

While we continue to have many of our communities being impacted by COVID-19, we have seen a positive trend in new cases this past week, and we have six communities that are planning to move into Phase One next week. We also continue to be extremely excited about the vaccine clinics. We have now had all 33 communities receive their first vaccine clinic, and our first community received their second clinic today. I am happy to report that the clinics have gone very well, and any adverse effects have been very minimal and short lived.

CSL is strongly encouraging all residents and associates to agree to receive the COVID-19 vaccine. For those residents and/or associates who were uncertain, and chose not to receive the vaccine initially, we hope that you will reconsider and sign up to receive your first dose of the vaccine at our second round of clinics.

  • A webinar with our clinical partner Allen Flores Consulting Group, was held regarding the vaccine. Josh Allen presented the most up to date information and answered many of the most frequently asked questions. This presentation was recorded and is available to all CSL Residents, Families, and Associates at the following link
  • COVID-19 Vaccine Presentation Link- https://vimeo.com/491358878/23b15fb76b

We currently have 18 of our 33 communities being effected by COVID 19, but six of the 18 are scheduled to return to Phase One next week. Each community that is effected has received specific communication about the current impact in their community and next steps.

One question that we have heard from many family members recently is “What and how will the protocols change once people have received the two doses of the COVID vaccine?” Unfortunately, we don’t have that answer yet. Since the start of the COVID-19 pandemic, CSL has been closely monitoring and following CDC, State, and local health department guidelines. We anticipate that as the vaccine clinics in senior living communities get closer to being completed, there will be guidance, recommendations and/or direction provided by the experts. We are actively engaged with these groups and other industry trade associations to monitor for this guidance and also seek out industry best practices. We will provide updates as soon as they are available.

Phase One of our re-opening plan includes:

  • Beauty Salon reopening with strict protocols for distancing, sanitation, and screening. (where allowed)
  • Scheduled Outdoor Visits with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements. Note: we have added the option of designated indoor visits to Phase One when temperatures are below 60 degrees or there is inclement weather.
  • Reopening of community dining room for Lunch meal, extended dining times to allow social distancing.
  • Restarting small group activities with social distancing and mask requirements.
  • Allowing scenic drive a rounds, where no one gets off the bus, and social distancing and mask requirements are followed.

Phase Two of our re-opening plan expands upon Phase One with:

  • Scheduled Indoor Visits, in designated areas, with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements.
  • Reopening of community dining room for three meals/day, extended hours, 25% seating capacity.
  • Residents who leave the community for any reason other than an essential healthcare appointments or scenic drive a rounds will be required to quarantine for 14 days, or until a negative PCR test result can be obtained. Tests will be administered 72 hours after residents return.
  • Note: Until February 28, 2021, no programming gatherings will have more than 10 people present at any one time.

The new schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including the recent trends in cases for the city/county for each community. Changes in those trends and/or local/state guidance could impact/change these dates.

For the Week of February 8th, 2021, the current status of each community is:

Phase Zero:
CSL at The Ballentine
CSL at Cockeysville
CSL at Cedar Manor
CSL at Gloucester House
CSL at Hampton
CSL at Harrisburg
CSL at Hampton
CSL at Kilmarnock
CSL at Leigh Hall
CSL at Stafford
CSL at West End
CSL at Willow Grove
CMC Chesapeake

Phase One:
CSL at Bel Air
CSL at Cedar Bluff
CSL at Charlottesville
CSL at Churchland House
CSL at Christiansburg**
CSL at the Eastern Shore
CSL at Fredericksburg
CSL at Front Royal*
CSL at Georgian Manor
CSL at Hagerstown
CSL at Hillsville**
CSL at Kilmarnock
CSL at Willow Grove
CSL at Abingdon
CSL at Berryville
CSL at Chesterfield
CSL at Oak Ridge
CSL at Radford
CSL at Stratford House*
CSL at Williamsburg**

Phase Two
CSL at Farnham
CSL at Kings Grant
CSL at South Boston

*Assuming no new positives CSL at Front Royal and Stratford House scheduled for Phase One on 2/9.
**Assuming no new positives CSL at Hillsville, Williamsburg, and Christiansburg scheduled for Phase One on 2/10.

It is imperative that we continue to follow all of the current protocols that are in place, and even provide an increased focus on safety as we are looking towards the benefits of vaccination.

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,

Earl Parker
Chief Executive Officer

Company Update – January 29th 4:00PM EST

We continue to have many of our communities being impacted by COVID-19, however we are extremely excited about the vaccine clinics. We have now had 26 communities receive their first vaccine clinic and by this time next week, we should have the first clinics completed at all 33 locations and will be preparing for the second clinics. I am happy to report that the clinics have gone very well and any adverse effects have been very minimal and short lived.

CSL is strongly encouraging all residents and associates to agree to receive the COVID-19 vaccine. For those residents and/or associates who were uncertain, and chose not to receive the vaccine initially, we hope that you will reconsider and sign up to receive your first dose of the vaccine at our second round of clinics.

  • A webinar with our clinical partner Allen Flores Consulting Group, was held regarding the vaccine. Josh Allen presented the most up to date information and answered many of the most frequently asked questions. This presentation was recorded and is available to all CSL Residents, Families, and Associates at the following link
  • COVID-19 Vaccine Presentation Link- https://vimeo.com/491358878/23b15fb76b

As I shared with you in my recent update letters, cases of COVID-19 are continuing to increase significantly across the country, in the cities and towns in which we operate, and in our own senior living communities. While we will have several communities return to Phase One next week, several communities continue to have significant outbreaks among residents and associates. We currently have 18 of our 33 communities being effected by COVID 19. Each community that is effected has received specific communication about the current impact in their community and next steps.

One question that we have heard from many family members recently is “What and how will the protocols change once people have received the two doses of the COVID vaccine?” Unfortunately, we don’t have that answer yet. Since the start of the COVID-19 pandemic, CSL has been closely monitoring and following CDC, State, and local health department guidelines. We anticipate that as the vaccine clinics in senior living communities get closer to being completed, there will be guidance, recommendations and/or direction provided by the experts. We are actively engaged with these groups and other industry trade associations to monitor for this guidance and also seek out industry best practices. We will provide updates as soon as they are available.

Phase One of our re-opening plan includes:

  • Beauty Salon reopening with strict protocols for distancing, sanitation, and screening. (where allowed)
  • Scheduled Outdoor Visits with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements. Note: we have added the option of designated indoor visits to Phase One when temperatures are below 60 degrees or there is inclement weather.
  • Reopening of community dining room for Lunch meal, extended dining times to allow social distancing.
  • Restarting small group activities with social distancing and mask requirements.
  • Allowing scenic drive a rounds, where no one gets off the bus, and social distancing and mask requirements are followed.

Phase Two of our re-opening plan expands upon Phase One with:

  • Scheduled Indoor Visits, in designated areas, with family members, limited to 2 visitors at a time and
    limited to 30 minutes, with social distancing, screening and mask requirements.
  • Reopening of community dining room for three meals/day, extended hours, 25% seating capacity.
  • Residents who leave the community for any reason other than an essential healthcare appointments or scenic drive a rounds will be required to quarantine for 14 days, or until a negative PCR test result can be obtained. Tests will be administered 72 hours after residents return.
  • Note: Until February 28, 2021, no programming gatherings will have more than 10 people present at any one time.

The new schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including the recent trends in cases for the city/county for each community. Changes in those trends and/or local/state guidance could impact/change these dates.

For the Week of February 1st, 2021, the current status of each community is:

Phase Zero:
CSL at The Ballentine
CSL at Cockeysville
CSL at Cedar Manor
CSL at Christiansburg
CSL at Churchland House
CSL at Gloucester House
CSL at Hagerstown
CSL at Hampton
CSL at Harrisburg
CSL at Hillsville
CSL at Hampton
CSL at Kilmarnock
CSL at Leigh Hall
CSL at Stafford
CSL at Stratford House
CSL at West End
CSL at Willow Grove
CSL at Williamsburg
CMC Chesapeake

Phase One:
CSL at Bel Air
CSL at Cedar Bluff
CSL at Charlottesville
CSL at the Eastern Shore
CSL at Fredericksburg
CSL at Georgian Manor
CSL at Kilmarnock
CSL at Willow Grove
CSL at Abingdon
CSL at Berryville
CSL at Chesterfield
CSL at Oak Ridge
CSL at Radford*

Phase Two
CSL at Farnham
CSL at Kings Grant
CSL at South Boston

*CSL at Radford Phase One on 2/3/21

It is imperative that we continue to follow all of the current protocols that are in place, and even provide an increased focus on safety as we are looking towards the benefits of vaccination.

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,

Earl Parker
Chief Executive Officer

Company Update – January 22nd 4:00PM EST

We continue to have many of our communities being impacted by COVID-19, however we are extremely excited about the vaccine clinics. We have now had 10 communities receive their first vaccine clinic and by this time next week, we will have had 16 more. I was able to participate in two of the clinics this week, getting my vaccine at Charlottesville on Tuesday and dropping by to say hello at Christiansburg on Thursday. I am happy to report that the clinics have gone very well and any adverse effects have been very minimal and short lived.

Only our Hagerstown, MD community remains to be scheduled and they have been told they should have their dates next week. Our teams are fully engaged in the process of preparing for the COVID-19 vaccine clinics across the Commonwealth Senior Living (CSL) portfolio.

CSL is strongly encouraging all residents and associates to agree to receive the COVID-19 vaccine. For those residents and/or associates who were uncertain, and chose not to receive the vaccine initially, we hope that you will reconsider and sign up to receive your first dose of the vaccine at our second round of clinics.

  • A webinar with our clinical partner Allen Flores Consulting Group, was held regarding the vaccine. Josh Allen presented the most up to date information and answered many of the most frequently asked questions. This presentation was recorded and is available to all CSL Residents, Families, and Associates at the following link
  • COVID-19 Vaccine Presentation Link- https://vimeo.com/491358878/23b15fb76b

As I shared with you in my recent update letters, cases of COVID-19 are continuing to increase significantly across the country, in the cities and towns in which we operate, and in our own senior living communities. While we will have several communities return to Phase One next week, several communities continue to have significant outbreaks among residents and associates. We currently have 16 of our 33 communities being effected by COVID 19. Each community that is effected has received specific communication about the current impact in their community and next steps.

Our Phased re-opening plan is outlined below.

Phase One of our re-opening plan includes:

  • Beauty Salon reopening with strict protocols for distancing, sanitation, and screening. (where allowed)
  • Scheduled Outdoor Visits with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements. Note: we have added the option of designated indoor visits to Phase One when temperatures are below 60 degrees or there is inclement weather.
  • Reopening of community dining room for Lunch meal, extended dining times to allow social distancing.
  • Restarting small group activities with social distancing and mask requirements.
  • Allowing scenic drive a rounds, where no one gets off the bus, and social distancing and mask requirements are followed.

Phase Two of our re-opening plan expands upon Phase One with:

  • Scheduled Indoor Visits, in designated areas, with family members, limited to 2 visitors at a time and
    limited to 30 minutes, with social distancing, screening and mask requirements.
  • Reopening of community dining room for three meals/day, extended hours, 25% seating capacity.
  • Residents who leave the community for any reason other than an essential healthcare appointments or scenic drive a rounds will be required to quarantine for 14 days, or until a negative PCR test result can be obtained. Tests will be administered 72 hours after residents return.
  • Note: Until January 31, 2021, no programming gatherings will have more than 10 people present
    at any one time.

The new schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including the recent trends in cases for the city/county for each community. Changes in those trends and/or local/state guidance could impact/change these dates.

For the Week of January 25th, 2021, the current status of each community is:

Phase Zero:
CSL at The Ballentine
CSL at Cedar Manor
CSL at Christiansburg
CSL at Churchland House
CSL at Gloucester House
CSL at Hagerstown
CSL at Hampton
CSL at Harrisburg
CSL at Hillsville
CSL at Hampton
CSL at Kilmarnock
CSL at Leigh Hall
CSL at Radford
CSL at Stafford
CSL at Stratford House
CSL at West End
CSL at Williamsburg

Phase One:
CSL at Bel Air
CSL at Cedar Bluff
CSL at Charlottesville
CMC at Chesapeake
CSL at the Eastern Shore
CSL at Fredericksburg
CSL at Georgian Manor
CSL at Kilmarnock
CSL at Willow Grove
CSL at Abingdon
CSL at Berryville
CSL at Chesterfield*
CSL at Oak Ridge

Phase Two:
CSL at Cockeysville
CSL at Farnham
CSL at Front Royal
CSL at Kings Grant House
CSL at South Boston

*CSL at Chesterfield Phase One on 1/28/21

It is imperative that we continue to follow all of the current protocols that are in place, and even provide an increased focus on safety as we are looking towards the benefits of vaccination.

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,

Earl Parker
Chief Executive Officer

Company Update – January 15th 4:00PM EST

We continue to have many of our communities being impacted by COVID-19, however we are extremely excited about the vaccine clinics. We have now had 5 communities receive their first vaccine clinic and by this time next week, we will have five more. I am happy to report that the clinics have gone very well and any adverse effects have been very minimal and short lived.

As I shared in our Vaccine Update letter on 1/12/21, we continue to be frustrated at the pace of the vaccine roll out. I am happy to share today that 31 of our 33 communities have their vaccine clinics scheduled. Only Cockeysville, MD and Hagerstown, MD remain to be scheduled. Our teams are fully engaged in the process of preparing for the COVID-19 vaccine clinics across the Commonwealth Senior Living (CSL) portfolio.

CSL is strongly encouraging all residents and associates to agree to receive the COVID-19 vaccine. For those residents and/or associates who were uncertain, and chose not to receive the vaccine initially, we hope that you will reconsider and sign up to receive your first dose of the vaccine at our second round of clinics.

A webinar with our clinical partner Allen Flores Consulting Group, was held regarding the vaccine. Josh Allen presented the most up to date information and answered many of the most frequently asked questions. This presentation was recorded and is available to all CSL Residents, Families, and Associates at the following link.

COVID-19 Vaccine Presentation Link- https://vimeo.com/491358878/23b15fb76b

As I shared with you in my recent update letters, cases of COVID-19 are continuing to increase significantly across the country, in the cities and towns in which we operate, and in our own senior living communities. While the number of new cases in our communities has slowed this week and we had several communities return to Phase One, we have had a few new exposures. We currently have 19 of our 33 communities being effected by COVID 19. Each community that is effected has received specific communication about the current impact in their community and next steps.

Our Phased re-opening plan is outlined below.

Phase One of our re-opening plan includes:

  • Beauty Salon reopening with strict protocols for distancing, sanitation, and screening. (where allowed)
  • Scheduled Outdoor Visits with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements. Note: we have added the option of designated indoor visits to Phase One when temperatures are below 60 degrees or there is inclement weather.
  • Reopening of community dining room for Lunch meal, extended dining times to allow social distancing.
  • Restarting small group activities with social distancing and mask requirements.
  • Allowing scenic drive a rounds, where no one gets off the bus, and social distancing and mask requirements are followed.

Phase Two of our re-opening plan expands upon Phase One with:

  • Scheduled Indoor Visits, in designated areas, with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements.
  • Reopening of community dining room for three meals/day, extended hours, 25% seating capacity.
  • Residents who leave the community for any reason other than an essential healthcare appointments or scenic drive a rounds will be required to quarantine for 14 days, or until a negative PCR test result can be obtained. Tests will be administered 72 hours after residents return.
  • Note: Until January 31, 2021, no programming gatherings will have more than 10 people present at any
    one time.

The new schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including the recent trends in cases for the city/county for each community. Changes in those trends and/or local/state guidance could impact/change these dates.

For the Week of January 18th, 2020, the current status of each community is:

Phase Zero:
CSL at Abingdon
CSL at Berryville
CSL at Cedar Manor
CSL at Chesterfield
CSL at Christiansburg
CSL at Churchland House
CSL at the Eastern Shore
CSL at Fredericksburg
CSL at Gloucester House
CSL at Hagerstown
CSL at Hampton
CSL at Harrisburg
CSL at Hillsville
CSL at Hampton
CSL at Kilmarnock
CSL at Leigh Hall
CSL at Oak Ridge
CSL at Stafford
CSL at West End
CSL at Williamsburg

Phase One:
CSL at Bel Air
CSL at Cedar Bluff
CSL at Charlottesville**
CMC at Chesapeake
CSL at Georgian Manor*
CSL at Hagerstown
CSL at Kilmarnock
CSL at Stratford House
CSL at The Ballentine
CSL at Willow Grove

Phase Two:
CSL at Cockeysville
CSL at Farnham
CSL at Front Royal
CSL at Kings Grant House
CSL at Radford
CSL at South Boston

*CSL at Georgian Manor Phase One on 1/19/21
**CSL at Charlottesville Phase One on 1/21/21

It is imperative that we continue to follow all of the current protocols that are in place, and even provide an increased focus on safety as we are looking towards the benefits of vaccination.

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,

Earl Parker
Chief Executive Officer

Company Update – January 8th 5:00PM EST

Happy New Year! We continue to have many of our communities being impacted by COVID-19 and we are extremely excited about the pending vaccine clinics. We are fully engaged in the process of preparing for the start of our COVID-19 vaccine clinics across the Commonwealth Senior Living (CSL) portfolio with our first four communities receiving their initial doses next week, and more scheduled for the following week. We remain grateful that the CDC has recommended that the long term care/senior living workforce and residents are in the absolute first priority for vaccine distribution, Group 1A, and although we wish it was happening more quickly, we are in contact with state and pharmacy representatives and we expect to receive schedules for the other communities very soon.

CSL is strongly encouraging all residents and associates to agree to receive the COVID-19 vaccine. We are partnering with Walgreens and CVS pharmacies to conduct on site clinics in each of our communities and there will be no out of pocket costs for anyone to receive the vaccine. While the details are still being finalized, we do anticipate that these clinics could start before the end of the year. Our community leadership teams will continue to reach out to residents, families/POA’s, and associates to complete the necessary consent forms. While we do not yet know which of the two leading vaccines we will be receiving, we do know that the statistics are that they are both more than 94% effective, and that individual responses to the vaccine may include soreness at the injection site, fatigue, and possibly a fever as your body is working to build the immunity to fight COVID.

  • Please see an updated COVID-19 Vaccine FAQ document following this letter.
  • A webinar with our clinical partner Allen Flores Consulting Group, was held regarding the vaccine. Josh Allen presented the most up to date information and answered many of the most frequently asked questions. This presentation was recorded and is available to all CSL Residents, Families, and Associates at the following link. It can also be found in the COVID Information section of our website.

COVID-19 Vaccine Presentation Link- https://vimeo.com/491358878/23b15fb76b

As I shared with you in my recent update letters, cases of COVID-19 are continuing to increase significantly across the country, in the cities and towns in which we operate, and in our own senior living communities. While the number of new cases in our communities has slowed this week, we have had a few new exposures. We currently have 22 of our 33 communities being effected by COVID 19. Each community that is effected has received specific communication about the current impact in their community and next steps.

Our Phased re-opening plan is outlined below. Phase One of our re-opening plan includes:

  • Beauty Salon reopening with strict protocols for distancing, sanitation, and screening. (where allowed)
  • Scheduled Outdoor Visits with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements. Note: we have added the option of designated indoor visits to Phase One when temperatures are below 60 degrees or there is inclement weather.
  • Reopening of community dining room for Lunch meal, extended dining times to allow social distancing.
  • Restarting small group activities with social distancing and mask requirements.
  • Allowing scenic drive a rounds, where no one gets off the bus, and social distancing and mask requirements are followed.

Phase Two of our re-opening plan expands upon Phase One with:

  • Scheduled Indoor Visits, in designated areas, with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements.
  • Reopening of community dining room for three meals/day, extended hours, 25% seating capacity.
  • Residents who leave the community for any reason other than an essential healthcare appointments or scenic
    drive a rounds will be required to quarantine for 14 days, or until a negative PCR test result can be obtained.
    Tests will be administered 72 hours after residents return.
  • Note: Until January 31, 2021, no programming gatherings will have more than 10 people present at any
    one time.

The new schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including the recent trends in cases for the city/county for each community. Changes in those trends and/or local/state guidance could impact/change these dates.

For the Week of January 11th, 2020, the current status of each community is:

Phase Zero:
CMC at Chesapeake
CSL at Bel Air
CSL at Berryville
CSL at Cedar Bluff
CSL at Cedar Manor
CSL at Christiansburg
CSL at Churchland House
CSL at Charlottesville
CSL at the Eastern Shore
CSL at Fredericksburg
CSL at Georgian Manor
CSL at Gloucester House
CSL at Harrisburg
CSL at Hillsville
CSL at Hampton
CSL at Leigh Hall
CSL at Oak Ridge
CSL at Stafford
CSL at West End
CSL at Williamsburg
CSL at Willow Grove

Phase One:
CSL at Abingdon
CSL at Chesterfield
CSL at Cockeysville
CSL at Farnham
CSL at Front Royal
CSL at Hagerstown
CSL at Kilmarnock
CSL at South Boston
CSL at Stratford House
CSL at The Ballentine

Phase Two:
CSL at Kings Grant House
CSL at Radford

It is imperative that we continue to follow all of the current protocols that are in place, and even provide an increased focus on safety as we are looking towards the benefits of vaccination.
If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,

Earl Parker
President and Chief Operating Officer

 

COVID-19 VACCINE FAQS

What type of vaccine is the COVID-19 vaccine?

The COVID-19 vaccine is an intra-muscular injection. It is a two-part vaccine with the second dose given 21-28 days after the first injection. It is important to get bothdoses of the vaccine as the secondary dose assists with developing lasting immunity to the virus.
Clinical trials have shown the COVID-19 vaccines are 94-95% effective.

Is the vaccine safe?

Yes. The COVID-19 vaccines have been tested in clinical trials and are deemed to be safe. In clinical trials both young adults ages 18-55 and older adults ages 65-85tolerated the vaccines well. More than 70,000 people participated in the Phase 3clinical trials for the Moderna and/or Pfizer vaccines. The COVID-19 vaccines do not use live viruses. These vaccines use a carrier that delivers the characteristic information of the COVID -19 virus to your muscle cells prompting it to create the S-protein (spike protein) that prompts the immune system to build an immune response (short term) and memory(long-term) to that spike protein.

Are the COVID-19 vaccines effective?
Side effects include: Localized reactions – swelling, redness and pain at injection site.Other side effects include fatigue, headache, muscle pain, chills, joint pain and fever.

Why was the COVID-19 vaccine developed so quickly?
Past research on the mRNA delivery system, combined with past research on theSARS and MERS viruses has assisted in the quick development of the COVID-19vaccine.

What are the side-effects of the COVID-19 Vaccine?

Side effects include: Localized reactions – swelling, redness and pain at injection site.Other side effects include fatigue, headache, muscle pain, chills, joint pain and fever.

Where can I get the COVID-19 vaccine?

State run vaccine sites. (May be earliest option for community associates)Partnership vaccine clinics with CVS, Walgreens and other pharmacy providers.(CSL will coordinate for all residents and associates that choose this option) Checkwith your community, health department or pharmacy for more details.

Does the vaccine impact fertility?

There is no indication that the vaccine will impact fertility. The vaccine does not contain live virus and does not alter one’s own genetic code.
The CDC has advised that women who are pregnant or breastfeeding can be vaccinated. They can discuss with their MD if they have concerns. The risk of COVID for a pregnant woman is higher than any potential side effects from the vaccine.

What side effects will the vaccine cause years down the road?
The overwhelming majority of side effects from vaccines happen shortly after being injected. Early side effects from this vaccine are generally mild/moderate and short term.

Will those with allergies have allergic reactions?

Unless they have a known allergy to an ingredient in the vaccine they should still be vaccinated.

How did they come up with this vaccine so fast when the world still has cancer and AIDS?

These are very different issues clinically. This is a specific virus, with relatively minimal mutations. There are two main reasons they developed it so quickly: 1)They used mRNA technology, and 2) governments have invested billions to help with development and production.

If my doctor is telling me it isn’t safe, why should I get it?

Josh Allen, Clinical & Resident Care Leader at Commonwealth Senior Living andprincipal at Allen Flores Consulting Group, would be happy to speak with youfurther on the importance and benefits of the COVID vaccine.

I didn’t get the flu shot. So, why get the COVID vaccine?

You should also get the flu shot. There are numerous deadly diseases that have been eliminated through vaccination, which is often taken for granted.

To learn more about how Commonwealth Senior Living is distributing the vaccine, reach out to the community nearest you.
https://www.commonwealthsl.com/our-communities/

Company Update – December 31 12:00PM EST

While I am certainly glad, as I am sure many of you are, to be putting 2020 behind us, and moving on to 2021, we continue to have many of our communities being impacted by COVID-19. We are fully engaged in the process of preparing for the start of our COVID-19 vaccine clinics across the Commonwealth Senior Living (CSL) portfolio, which we anticipate will be the beginning of a path that leads back towards a more vibrant, interactive, and engaging future for our residents, families and associates in our communities. We are grateful that the CDC has recommended that the long term care/senior living workforce and residents are in the absolute first priority for vaccine distribution, Group 1A. We have had our first communities begin to receive their scheduled clinic dates, for mid-January, and we are hoping to receive schedules for the other communities very soon.
CSL is strongly encouraging all residents and associates to agree to receive the COVID-19 vaccine. We are partnering with Walgreens pharmacy to conduct on site clinics in each of our communities and there will be no out of pocket costs for anyone to receive the vaccine. While the details are still being finalized, we do anticipate that these clinics could start before the end of the year. Our community leadership teams will continue to reach out to residents, families/POA’s, and associates to complete the necessary consent forms. These consent forms will be necessary in order to receive the vaccine, so your attention and promptness in completing and returning them will be critical. While we do not yet know which of the two leading vaccines we will be receiving, we do know that the statistics are that they are both more than 94% effective, and that individual responses to the vaccine may include soreness at the injection site, fatigue, and possibly a fever as your body is working to build the immunity to fight COVID.

  • Please see COVID-19 Vaccine FAQ document following this letter.
  • A webinar with our clinical partner Allen Flores Consulting Group, was held on Tuesday, December 15th at 3:00 pm regarding the vaccine. Josh Allen presented the most up to date information and answered many of the most frequently asked questions. This presentation was recorded and is available to all CSL Residents, Families, and Associates at the following link. It can also be found in the COVID Information section of our website.
  • COVID-19 Vaccine Presentation Link: https://vimeo.com/491358878/23b15fb76b

As I shared with you in my letter on December 18th, cases of COVID-19 are continuing to increase significantly across the country, in the cities and towns in which we operate, and in our own senior living communities. While the number of new cases in our communities has slowed this week, we have had a few new exposures. We currently have 16 of our 33 communities being effected by COVID 19. Each community that is effected has received specific communication about the current impact in their community and next steps.
Based on updated state level guidance and restrictions, as well as further evaluation, we have slightly revised phasing guidance as noted in bold below.

Phase One of our re-opening plan includes:

  • Beauty Salon reopening with strict protocols for distancing, sanitation, and screening. (where allowed)
  • Scheduled Outdoor Visits with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements. Note: we have added the option of designated indoor visits to Phase One when temperatures are below 60 degrees or there is inclement weather.
  • Reopening of community dining room for Lunch meal, extended dining times to allow social distancing.
  • Restarting small group activities with social distancing and mask requirements. Allowing scenic drive a rounds, where no one gets off the bus, and social distancing and mask requirements are followed.

Phase Two of our re-opening plan expands upon Phase One with:

  • Scheduled Indoor Visits, in designated areas, with family members, limited to 2 visitors at a time and limited to
    30 minutes, with social distancing, screening and mask requirements.
  • Reopening of community dining room for three meals/day, extended hours, 25% seating capacity.
  • Residents who leave the community for any reason other than an essential healthcare appointments or scenic
    drive a rounds will be required to quarantine for 14 days, or until a negative PCR test result can be obtained.
    Tests will be administered 72 hours after residents return.
  • Note: Until January 31, 2021, no programming gatherings will have more than 10 people present at any
    one time.

The new schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it
was developed based on several factors, including the recent trends in cases for the city/county for each community.
Changes in those trends and/or local/state guidance could impact/change these dates.
For the Week of January 4th, 2020, the current status of each community is:
Phase 0:

CMC at Chesapeake
CSL at Bel Air
CSL at Berryville
CSL at Cedar Bluff
CSL at Christiansburg
CSL at Churchland House
CSL at the Eastern Shore
CSL at Fredericksburg
CSL at Hillsville
CSL at Hampton
CSL at Leigh Hall
CSL at Oak Ridge
CSL at Stratford House
CSL at West End
CSL at Williamsburg
CSL at Willow Grove

Phase 1:
CSL at Abingdon
CSL at Chesterfield
CSL at Cockeysville
CSL at Farnham
CSL at Front Royal
CSL at Georgian Manor
CSL at Gloucester House
CSL at Hagerstown
CSL at Harrisburg
CSL at Kilmarnock
CSL at South Boston
CSL at Stafford
CSL at The Ballentine

Phase 2:
CSL at Cedar Manor
CSL at Charlottesville
CSL at Kings Grant House
CSL at Radford

It is imperative that we continue to follow all of the current protocols that are in place, and even provide an increased
focus on safety as we are looking towards the benefits of vaccination.
If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams.
If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by
representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the
answer, and get back to you. That number is (866) 504-1053.
Sincerely,

Earl Parker
President and Chief Operating Officer

 

Company Update – December 18th 3:00PM EST

While I will share with you today that we still have many of our communities being impacted by COVID-19, I will also share that I am very excited to begin to provide further details about our plans to implement the COVID-19 Vaccine across the Commonwealth Senior Living (CSL) portfolio, which we anticipate will be the beginning of a path that leads back towards a more vibrant, interactive, and engaging future for our residents, families and associates in our communities. We are grateful that the CDC has recommended that the long term care/senior living workforce and residents are in the absolute first priority for vaccine distribution, Group 1A. We anticipate that most states will follow these guidelines and are beginning the planning process for clinics to potentially begin occurring before the end of 2020.

CSL is strongly encouraging all residents and associates to agree to receive the COVID-19 vaccine. We are partnering with Walgreens pharmacy to conduct on site clinics in each of our communities and there will be no out of pocket costs for anyone to receive the vaccine. While the details are still being finalized, we do anticipate that these clinics could start before the end of the year. Our community leadership teams will continue to reach out to residents, families/POA’s, and associates to complete the necessary consent forms. These consent forms will be necessary in order to receive the vaccine, so your attention and promptness in completing and returning them will be critical. While we do not yet know which of the two leading vaccines we will be receiving, we do know that the statistics are that they are both more than 94% effective, and that individual responses to the vaccine may include soreness at the injection site, fatigue, and possibly a fever as your body is working to build the immunity to fight COVID.

  • Please see COVID-19 Vaccine FAQ document following this letter.
  • A webinar with our clinical partner Allen Flores Consulting Group, was held on Tuesday, December 15th at 3:00 pm regarding the vaccine. Josh Allen presented the most up to date information and answered many of the most frequently asked questions. This presentation was recorded and is available here: COVID-19 Vaccine Presentation Linkhttps://vimeo.com/491358878/23b15fb76b

As I shared with you in my letter on December 11th, cases of COVID-19 are continuing to increase significantly across the country, in the cities and towns in which we operate, and in our own senior living communities. While the number of new cases in our communities has slowed this week, we have had a few new exposures. We currently have 14 of our 33 communities being effected by COVID 19. Each community that is effected has received specific communication about the current impact in their community and next steps.
Based on updated state level guidance and restrictions, as well as further evaluation, we have slightly revised phasing guidance as noted in bold below.

Phase One of our re-opening plan includes:

  • Beauty Salon reopening with strict protocols for distancing, sanitation, and screening. (where allowed)
  • Scheduled Outdoor Visits with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements. Note: we have added the option of designated indoor visits to Phase One when temperatures are below 60 degrees or there is inclement weather.
  • Reopening of community dining room for Lunch meal, extended dining times to allow social distancing.
  • Restarting small group activities with social distancing and mask requirements.
  • Allowing scenic drive a rounds, where no one gets off the bus, and social distancing and mask requirements are followed.

Phase Two of our re-opening plan expands upon Phase One with:

  • Scheduled Indoor Visits, in designated areas, with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements.
  • Reopening of community dining room for three meals/day, extended hours, 25% seating capacity.
  • Residents who leave the community for any reason other than an essential healthcare appointments or scenic
    drive a rounds will be required to quarantine for 14 days, or until a negative PCR test result can be obtained.
    Tests will be administered 72 hours after residents return.
  • Note: Until January 31, 2021, no programming gatherings will have more than 10 people present at any
    one time.

The new schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including the recent trends in cases for the city/county for each community. Changes in those trends and/or local/state guidance could impact/change these dates.

For the Week of December 21st, 2020, the current status of each community is:

Phase Zero
CSL at Hillsville
CSL at Harrisburg
CSL at Stratford House
CSL at Berryville
CSL at Willow Grove
CSL at Hagerstown
CSL at Front Royal
CSL at Farnham
CSL at the West End
CSL at Williamsburg*
CSL at Gloucester*
CSL at Cedar Bluff
CSL at Bel Air
CSL at The Ballentine

Phase One
CSL at Abingdon**
CSL at South Boston
CSL at Oak Ridge
CSL at Stafford
CSL at Chesterfield
CSL at Georgian Manor
CSL at Kilmarnock
CSL at Hampton
CSL at Cockeysville
CSL at Christiansburg
CMC Chesapeake

Phase Two
CSL at Fredericksburg
CSL at Eastern Shore
CSL at Cedar Manor
CSL at Radford
CSL at Leigh Hall
CSL at Charlottesville
CSL at Churchland House
CSL at Kings Grant

*CSL at Gloucester and CSL at Williamsburg will return to Phase One 12/26 assuming no new positive cases.

**Abingdon is pending receipt of additional test results to enter Phase One.

It is imperative that we continue to follow all of the current protocols that are in place, even over the holiday period. We are asking that community staff make extra efforts to promote virtual visits where in person visits are not possible and find ways to help promote a sense of connection and traditions, without adding risk to our residents.

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,

Earl Parker
President and Chief Operating Officer

Company Update – December 16th 12:00PM EST

Commonwealth Senior Living (CSL) hosted a Zoom webinar regarding the COVID-19 Vaccine on Tuesday, December 15, 2020.  The webinar was led by Josh Allen, RN, C-AL, who leads CSL’s resident care/clinical support. In this webinar Josh provides education and information about the COVID-19 vaccine, the process by which it was authorized, the clinical trials, and clear, easy to understand information about the effectiveness and the safety of the vaccine.  He also answers many frequently asked questions about the vaccine.

Please click this link to be directed the recorded version of the webinar- https://vimeo.com/491358878/23b15fb76b

Company Update – December 11th 5:00PM EST

While I will share with you today that we still have many of our communities being impacted by COVID-19, I will also share that I am very excited to begin to provide further details about our plans to implement the COVID-19 Vaccine across the Commonwealth Senior Living (CSL) portfolio, which we anticipate will be the beginning of a path that leads back towards a more vibrant, interactive, and engaging future for our residents, families and associates in our communities. We are grateful that the CDC has recommended that the long term care/senior living workforce and residents are in the absolute first priority for vaccine distribution, Group 1A. We anticipate that most states will follow these guidelines and are beginning the planning process for clinics to potentially begin occurring before the end of 2020.

CSL is strongly encouraging all residents and associates to agree to receive the COVID-19 vaccine. We are partnering with Walgreens and CVS pharmacies to conduct on site clinics in each of our communities and there will be no out of pocket costs for anyone to receive the vaccine. While the details are still being finalized, we do anticipate that these clinics could start before the end of the year. Our community leadership teams will be reaching out to residents, families/POA’s, and associates to complete the necessary consent forms over the next 7-10 days. These consent forms will be necessary in order to receive the vaccine, so your attention and promptness in completing and returning them will be critical. While we do not yet know which of the two leading vaccines we will be receiving, we do know that the statistics are that they are both more than 90% effective, and that individual responses to the vaccine may include soreness at the injection site, fatigue, and possibly a fever as your body is working to build the immunity to fight COVID.

  • Please see the end of this update for our COVID-19 Vaccine FAQs.
  • CSL, in conjunction with our clinical partner Allen Flores Consulting Group, will be hosting a Zoom Webinar on Tuesday, December 15th at 3:00 pm regarding the vaccine. Josh Allen will be presenting the most up to date information. This presentation is available to all CSL Residents, Families, and Associates. The presentation will also be recorded and we will send a link to the recording to the entire group as well.

As I shared with you in my letter on December 4th, cases of COVID-19 are continuing to increase significantly across the country, in the cities and towns in which we operate, and in our own senior living communities. While the number of new cases in our communities has slowed this week, and we have cleared a few communities, we still have 9 of our 33 communities being effected by COVID 19, and are hoping that there is not an additional surge next week. Each community that is effected has received specific communication about the current impact in their community and next steps.

Based on updated state level guidance and restrictions, as well as further evaluation, we have slightly revised phasing guidance as noted in bold below.

Phase One of our re-opening plan includes:

  • Beauty Salon reopening with strict protocols for distancing, sanitation, and screening. (where allowed)
  • Scheduled Outdoor Visits with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements. Note: we have added the option of designated indoor visits to Phase One when temperatures are below 60 degrees or there is inclement weather.
  • Reopening of community dining room for Lunch meal, extended dining times to allow social distancing.
  • Restarting small group activities with social distancing and mask requirements.
  • Allowing scenic drive a rounds, where no one gets off the bus, and social distancing and mask requirements are followed.

Phase Two of our re-opening plan expands upon Phase One with:

  • Scheduled Indoor Visits, in designated areas, with family members, limited to 2 visitors at a time and limited to
    30 minutes, with social distancing, screening and mask requirements.
  • Reopening of community dining room for three meals/day, extended hours, 25% seating capacity.
  • Residents who leave the community for any reason other than an essential healthcare appointments or scenic drive a rounds will be required to quarantine for 14 days, or until a negative PCR test result can be obtained. Tests will be administered 72 hours after residents return.
  • Note: Until January 31, 2021, no dining or programming gatherings will have more than 10 people present
    at any one time.

The new schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including the recent trends in cases for the city/county for each community. Changes in those trends and/or local/state guidance could impact/change these dates.

For the Week of December 14th, 2020, the current status of each community is:

Phase Zero
CSL at Hillsville
CSL at Harrisburg
CSL at Stratford House
CSL at Berryville
CSL at Willow Grove
CSL at Hagerstown
CSL at Front Royal
CSL at Farnham
CSL at the West End

Phase One
CSL at Abingdon**
CSL at South Boston (12/16)
CSL at Oak Ridge
CSL at Stafford* (12/8)
CSL at Chesterfield
CSL at Georgian Manor
CSL at Kilmarnock
CSL at Hampton
CSL at Bel Air
CSL at Cockeysville
CSL at Christiansburg
CMC Chesapeake

Phase Two
CSL at Fredericksburg
CSL at Eastern Shore
CSL at Cedar Manor
CSL at Radford
CSL at Leigh Hall
CSL at Cedar Bluff
CSL at Charlottesville
CSL at Churchland House
CSL at Kings Grant
CSL at Ballentine
CSL at Williamsburg
CSL at Gloucester House

**Abingdon is pending receipt of additional test results to enter Phase One.It is imperative that we continue to follow all of the current protocols that are in place, even over the holiday period. We are asking that community staff make extra efforts to promote virtual visits where in person visits are not possible and find ways to help promote a sense of connection and traditions, without adding risk to our residents.

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,

Earl Parker
President and Chief Operating Officer

COVID-19 Frequently Asked Questions (FAQs)

What Type of Vaccine is the COVID-19 vaccine?

The COVID-19 vaccine is an intra-muscular injection. It is a 2-part vaccine with the second dose given 21-28 days after the first injection.
It is important to get both doses of the vaccine as the secondary dose assists with developing lasting immunity to the virus.

Is the Vaccine safe?

Yes. The COVID-19 vaccines have been tested in clinical trials and are deemed to be safe. In clinical trials both young adults ages 18-55 and older adults ages 65-85 tolerated the vaccines well. More than 70,000 people participated in the Phase 3 clinical trials for the Moderna and/or Pfizer vaccines.

The COVID-19 vaccines do not use live viruses. These vaccines use a carrier that delivers the characteristic information of the COVID -19 virus to your muscle cells prompting it to create the S-protein (spike protein) that prompts the immune system to build an immune response (short term) and memory(long-term) to that spike protein.

Are the COVID-19 Vaccines Effective?

Clinical trials have shown the COVID-19 vaccines are 94-95% effective.

Why was COVID-19 Vaccine developed so quickly?

Past research on the mRNA delivery system, combined with past research on the SARS and MERS viruses has assisted in the quick development of the COVID-19 vaccine.

What are the Side-effects of the COVID-19 Vaccine?

Side effects include: Localized reactions – swelling, redness and pain at injection site.
Other side effects include fatigue, headache, muscle pain. Chills, joint pain, fever. Some people have experienced vomiting and diarrhea after injections.

Where can I get the COVID-19 vaccine?

State run vaccine sites. (May be earliest option for community associates)
Partnership vaccine clinics with CVS, Walgreens and other pharmacy providers. (CSL will coordinate for all residents and associates that choose this option)
Check with your health department or pharmacy for more details.

Company Update – December 7th 8:00AM EST

While I will share with you today that we still have many of our communities being impacted by COVID-19, I will also share that I am very excited to begin to provide further details about our plans to implement the COVID-19 Vaccine across the Commonwealth Senior Living (CSL) portfolio, which we anticipate will be the beginning of a path that leads back towards a more vibrant, interactive, and engaging future for our residents, families and associates in our communities. We are grateful that the CDC has recommended that the long term care/senior living workforce and residents are in the absolute first priority for vaccine distribution, Group 1A. We anticipate that most states will follow these guidelines and are beginning the planning process for clinics to potentially begin occurring before the end of 2020.

CSL is strongly encouraging all residents and associates to agree to receive the COVID-19 vaccine. We are partnering with Walgreens and CVS pharmacies to conduct on site clinics in each of our communities and there will be no out of pocket costs for anyone to receive the vaccine. While the details are still being finalized, we do anticipate that these clinics could start before the end of the year. Our community leadership teams will be reaching out to residents, families/POA’s, and associates to complete the necessary consent forms over the next 7-10 days. These consent forms will be necessary in order to receive the vaccine, so your attention and promptness in completing and returning them will be critical. While we do not yet know which of the two leading vaccines we will be receiving, we do know that the statistics are that they are both more than 90% effective, and that individual responses to the vaccine may include soreness at the injection site, fatigue, and possibly a fever as your body is working to build the immunity to fight COVID. This information comes directly from the most current information published by the CDC.

As I shared with you in my letter on November 24th, cases of COVID-19 are continuing to increase significantly across the country, in the cities and towns in which we operate, and in our own senior living communities. While the number of new cases in our communities has slowed this week, we still have 12 of our 33 communities being effected by COVID 19, and are hoping that there is not an additional surge next week. Each community that is effected has received specific communication about the current impact in their community and next steps.

Until further notice, Phase Two of our reopening plan will be the highest level. Communities at Phase Zero or Phase One will remain at that level and continue to follow those guidelines. Communities at Phase Two will remain at Phase Two.

Phase One of our re-opening plan includes:

  • Beauty Salon reopening with strict protocols for distancing, sanitation, and screening. (where allowed)
  • Scheduled Outdoor Visits with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements. Note: we have added the option of designated indoor visits to Phase One when temperatures are below 60 degrees or there is inclement weather.
  • Reopening of community dining room for Lunch meal, extended dining times to allow social distancing.
  • Restarting small group activities with social distancing and mask requirements.

Phase Two of our re-opening plan expands upon Phase One with:

  • Scheduled Indoor Visits, in designated areas, with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements.
  • Reopening of community dining room for three meals/day, extended hours, 25% seating capacity.
  • Residents who leave the community for any reason other than an essential healthcare appointment will be required to quarantine for 14 days, or until a negative PCR test result can be obtained. Tests will be administered 72 hours after residents return.

The new schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including the recent trends in cases for the city/county for each community. Changes in those trends and/or local/state guidance could impact/change these dates.

For the Week of December 7th, 2020, the current status of each community is:

Phase Zero
CSL at Hillsville
CSL at Harrisburg
CSL at Stratford House
CSL at South Boston
CMC Chesapeake
CSL at Berryville
CSL at Willow Grove  
CSL at Christiansburg
CSL at Hagerstown
CSL at Cockeysville
CSL at Front Royal
CSL at Farnham

Phase One
CSL at Abingdon**
CSL at West End
CSL at Oak Ridge
CSL Stafford* (12/8)
CSL at Chesterfield
CSL at Georgian Manor
CSL at Kilmarnock
CSL at Hampton* (12/7)
CSL at Bel Air

Phase Two
CSL at Fredericksburg
CSL at Eastern Shore
CSL at Cedar Manor
CSL at Radford *(12/8)
CSL at Leigh Hall
CSL at Cedar Bluff
CSL at Charlottesville
CSL at Churchland House
CSL at Kings Grant
CSL at Ballentine
CSL at Williamsburg
CSL at Gloucester House

**Abingdon is pending receipt of 4 additional test results to enter Phase One.

It is imperative that we continue to follow all of the current protocols that are in place, even over the holiday period. We are asking that community staff make extra efforts to promote virtual visits where in person visits are not possible and find ways to help promote a sense of connection and traditions, without adding risk to our residents.

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,

Earl Parker
President and Chief Operating Officer

Company Update- November 30th 8:00AM EST

Thank you for your patience and understanding last week as we made changes to our Phased Opening Plan in light of the increase in cases of COVID-19. We are continuing to see significant spikes in cases across the country, in the cities and towns in which we operate, and in our own senior living communities.

The following communities have had an incidence of COVID-19 positive resident and/or associates in the past 14 days. Individual details have been communicated with residents, families, and associates at each community.

• CSL at Abingdon
• CSL at Harrisburg
• CSL at West End
• CSL at Willow Grove
• CSL at Bel Air
• CSL at Cockeysville
• CSL at Hagerstown
• CSL at Front Royal
• CSL at Chesterfield
• CSL at Farnham Manor
• CSL at Kilmarnock
• CSL at Stafford
• CSL at Christiansburg
• CSL at Hampton

Phase One of our re-opening plan includes:
• Beauty Salon reopening with strict protocols for distancing, sanitation, and screening (where allowed).
• Scheduled Outdoor Visits with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements. Note: we have added the option of designated indoor visits to Phase One when temperatures are below 60 degrees or there is inclement weather.
• Reopening of community dining room for Lunch meal, extended dining times to allow social distancing.
• Restarting small group activities with social distancing and mask requirements.

Phase Two of our re-opening plan expands upon Phase One with:
• Scheduled Indoor Visits, in designated areas, with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements.
• Reopening of community dining room for three meals/day, extended hours, 25% seating capacity.
• Residents who leave the community for any reason other than an essential healthcare appointment will be required to quarantine for 14 days, or until a negative test result can be obtained. Tests will be administered 72 hours after residents return.

The new schedule for communities “Re-Opening” is listed on the second page. Please understand that this is the current projection, and it was developed based on several factors, including the recent trends in cases for the city/county for each community. Changes in those trends and/or local/state guidance could impact/change these dates.

For the Week of November 30d, 2020, the current status of each community is:

Phase Zero
CSL at Abingdon
CSL at Harrisburg
CSL at Oak Ridge
CSL at West End
CSL at Chesterfield
CSL at Bel Air
CSL at Willow Grove
CSL at Stafford
CSL at Hagerstown
CSL at Cockeysville
CSL at Front Royal
CSL at Farnham
CSL at Kilmarnock
CSL at Christiansburg
CSL at Hampton

Phase One
CMC Chesapeake
CSL at Radford
CSL at Georgian Manor

Phase Two
CSL at Fredericksburg
CSL at Hillsville
CSL at Cedar Manor
CSL at Stratford House
CSL at Leigh Hall
CSL at Cedar Bluff
CSL at Charlottesville
CSL at Churchland House
CSL at Kings Grant
CSL at the Ballentine
CSL at Williamsburg
CSL at Gloucester
CSL at South Boston
CSL at Berryville
CSL at Eastern Shore

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,

Michelle Hamilton
Senior Vice President of Operations

 

Company Update- November 24th 1:00PM EST

Dear Residents, Families, and Associates:

As I shared with you in my letter yesterday, cases of COVID-19 are continuing to increase significantly across the country, in the cities and towns in which we operate, and in our own senior living communities.

Based on this fact, we have decided that we need to make a change in our protocols in order to try and prevent further spread to communities that are currently COVID free. Please know that this decision has not been made lightly, but based on a review of all the facts, we believe it is the right thing to do.

Effective today, and until further notice, Phase Two of our reopening plan will be the highest level. Communities at Phase Zero or Phase One will remain at that level and continue to follow those guidelines. Communities at Phase Two will remain at Phase Two and communities at Phase Three will revert to Phase Two until further notice.

Phase One of our re-opening plan includes:

  • Beauty Salon reopening with strict protocols for distancing, sanitation, and screening. (where allowed)
  • Scheduled Outdoor Visits with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements. Note: we have added the option of designated indoor visits to Phase One when temperatures are below 60 degrees or there is inclement weather.
  • Reopening of community dining room for Lunch meal, extended dining times to allow social distancing.
  • Restarting small group activities with social distancing and mask requirements

Phase Two of our re-opening plan expands upon Phase One with:

  • Scheduled Indoor Visits, in designated areas, with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements.
  • Reopening of community dining room for three meals/day, extended hours, 25% seating capacity.
  • Residents who leave the community for any reason other than an essential healthcare appointment will be required to quarantine for 14 days, or until a negative PCR test result can be obtained. Tests will be administered 72 hours after residents return.

The new schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including the recent trends in cases for the city/county for each community. Changes in those trends and/or local/state guidance could impact/change these dates.

For the Week of November 23rd, 2020, the current status of each community is:

Phase Zero
CSL at Abingdon
CSL at Harrisburg
CSL at Oak Ridge
CSL at West End
CSL at Chesterfield
CSL at Bel Air
CSL at Willow Grove 
CSL at Stafford
CSL at Hagerstown
CSL at Cockeysville
CSL at Front Royal
CSL at Farnham
CSL at Kilmarnock
CSL at Christiansburg
CSL at Georgian Manor

Phase One
CMC Chesapeake
CSL at Radford

Phase Two
CSL at Fredericksburg
CSL at Hillsville
CSL at Cedar Manor
CSL at Stratford House
CSL at Leigh Hall
CSL at Cedar Bluff
CSL at Charlottesville
CSL at Churchland House
CSL at Kings Grant
CSL at the Ballentine
CSL at Williamsburg
CSL at Gloucester
CSL at South Boston
CSL at Berryville
CSL at Eastern Shore
CSL at Hampton

There have been many questions received about Thanksgiving. It is imperative that we continue to follow all of the current protocols that are in place, even over the holiday period. We are asking that community staff make extra efforts to promote virtual visits where in person visits are not possible and find ways to help promote a sense of connection and traditions, without adding risk to our residents.

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,

Earl Parker
President and Chief Operating Officer

Company Update- November 23rd 8:00EST

Last week was very busy and we welcomed another community to our family this week, CSL at Cedar Manor, in Chesapeake, VA. Welcome!
As we are all observing across the country, we are seeing an increase in the number of our communities being impacted by COVID-19 this week. The following communities have had an incidence of COVID positive resident and/or associates in the past 14 days. Individual details have been communicated with residents, families, and associates at each community.

  • CSL at Abingdon
  • CSL at Harrisburg
  • CSL at West End
  • CSL at Willow Grove
  • CSL at Bel Air
  • CSL at Cockeysville
  • CSL at Hagerstown
  • CSL at Front Royal
  • CSL at Farnham Manor
  • CL at Kilmarnock
  • CSL at Chesterfield
  • CSL at Stafford
  • CSL at Christiansburg

No other CSL communities have any new confirmed or positive diagnosis at this time. We are extremely proud of how well our teams are following the proper protocols and procedures, and the resulting outcomes as it relates to controlling community spread. Thank you all for all of the efforts to keep our residents and associates safe!

We have initiated our phased “re-opening” plan at most communities over the past few months. Our plan to move to phased reopening with a 28-day wait period in each phase has proven positive results so far. We believe that our plan is consistent with the current state and local guidance and will continue to follow it at this time.

Any community that has a positive case of COVID-19 will return to Phase Zero and will have to be free from any positive cases for 14 days before moving back into Phase One. Please know that our process for “clearing” residents and associates who have tested positive is that we follow the CDC guidance. CDC recommends a “time and symptom” based clearance as opposed to a “re-testing” strategy. It is our policy not to re-test residents or associates who have tested positive.

Phase One of our re-opening plan includes:

  • Beauty Salon reopening with strict protocols for distancing, sanitation, and screening. (where allowed)
  • Scheduled Outdoor Visits with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements. Note: we have added the option of designated indoor visits to Phase One when temperatures are below 60 degrees or there is inclement weather.
  • Reopening of community dining room for Lunch meal, extended dining times to allow social distancing.
  • Restarting small group activities with social distancing and mask requirements.

Phase Two of our re-opening plan expands upon Phase One with:

  • Scheduled Indoor Visits, in designated areas, with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements.
  • Reopening of community dining room for two meals/day.

Phase Three of our re-opening plan expands upon Phase Two with:

  • Unscheduled 1 hour visits are allowed, during set hours, in resident suites/apartments or designated area with a maximum of two visitors at a time. Visitors still need to be screened, practice social distancing and wear masks. The number of visits per day, per resident may be limited based on community needs.
  • Dining is expanded to 50% capacity in dining room for all three meals.
  • Residents may attend outside appointments, shopping etc.

The current schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including the recent trends in cases for the city/county for each community. Changes in those trends and/or local/state guidance could impact/change these dates.

For the Week of November 23rd, 2020, the current status of each community is:

Phase Zero
CSL at Abingdon
CSL at Harrisburg
CSL at Oak Ridge
CSL at West End
CSL at Chesterfield
CSL at Bel Air
CSL at Willow Grove
CSL at Stafford
CSL at Hagerstown
CSL at Cockeysville
CSL at Front Royal
CSL at Farnham
CSL at Kilmarnock
CSL at Christiansburg
CSL at Georgian Manor

Phase One
CMC Chesapeake
CSL at Radford

Phase Two
CSL at Fredericksburg
CSL at Hillsville
CSL at Cedar Manor
CSL at Stratford House

Phase Three
CSL at Leigh Hall
CSL at Cedar Bluff
CSL at Charlottesville
CSL at Churchland House
CSL at Kings Grant
CSL at Williamsburg
CSL at Ballentine
CSL at Gloucester House
CSL at South Boston
CSL at Berryville
CSL at Eastern Shore
CSL at Hampton

There have been many questions received about Thanksgiving. It is imperative that we continue to follow all of the current protocols that are in place, even over the holiday period. We are asking that community staff make extra efforts to promote virtual visits where in person visits are not possible and find ways to help promote a sense of connection and traditions, without adding risk to our residents.

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,

Earl Parker
President and Chief Operating Officer

 

Company Update- November 13th 4:00PM EST

This week has been very busy, but I am happy to report that many communities are recovering and returning to normal.

  • CSL at Abingdon, in Abingdon, VA, has had an outbreak of COVID-19, with numerous residents and associates testing positive through Point Prevalence Testing. The community had a another round of Point Prevalence Testing this week that has resulted in all negative test results except for 1 new positive resident result. Another round of Point Prevalence Testing will be completed on 11/16/2020.
  • CSL at Harrisburg, in Harrisburg, PA, completed another round of Point Prevalence testing this week and received one additional positive results for an associate. The community will complete another round of Point Prevalence Testing next week.
  • CSL at Oak Ridge, in Oak Ridge, TN has had two new positive associate test results in the last 2 weeks. They will conduct another round of Point Prevalence Testing of all residents and associates next week.
  • CSL at West End, in Richmond, VA, completed another round of testing this week, and all results were negative.
  • CSL at Willow Grove, in Willow Grove, PA, has had an associate test positive at another location, via Rapid Test. We have tested the associate, and several others that she came in contact with, and are awaiting the results.
  • CSL at Bel Air, in Bel Air, MD, completed a Point Prevalence testing last week with all negative results. One associate, however, did test positive at another location and they will undergo another round of testing next week.
  • CMC at Chesapeake, in Chesapeake, VA, had one resident test positive, who is at a local hospital. Several others have been tested and all results have been negative.

No other CSL communities have any new confirmed or positive diagnosis at this time. We are extremely proud of how well our teams are following the proper protocols and procedures, and the resulting outcomes as it relates to controlling community spread. Thank you all for all of the efforts to keep our residents and associates safe!

We have initiated our phased “re-opening” plan at most communities over the past few months. Our plan to move to phased reopening with a 28-day wait period in each phase has proven positive results so far. We believe that our plan is consistent with the current state and local guidance and will continue to follow it at this time.

Any community that has a positive case of COVID-19 will return to Phase Zero and will have to be free from any positive cases for 14 days before moving back into Phase One. Please know that our process for “clearing” residents and associates who have tested positive is that we follow the CDC guidance. CDC recommends a “time and symptom” based clearance as opposed to a “re-testing” strategy. It is our policy not to re-test residents or associates who have tested positive.

Phase One of our re-opening plan includes:

  • Beauty Salon reopening with strict protocols for distancing, sanitation, and screening. (where allowed)
  • Scheduled Outdoor Visits with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements. Note: we have added the option of designated indoor visits to Phase One when temperatures are below 60 degrees or there is inclement weather.
  • Reopening of community dining room for Lunch meal, extended dining times to allow social distancing.
  • Restarting small group activities with social distancing and mask requirements.

Phase Two of our re-opening plan expands upon Phase One with:

  • Scheduled Indoor Visits, in designated areas, with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements.
  • Reopening of community dining room for two meals/day.

Phase Three of our re-opening plan expands upon Phase Two with:

  • Unscheduled 1 hour visits are allowed, during set hours, in resident suites/apartments or designated area with a maximum of two visitors at a time. Visitors still need to be screened, practice social distancing and wear masks. The number of visits per day, per resident may be limited based on community needs.
  • Dining is expanded to 50% capacity in dining room for all three meals.
  • Residents may attend outside appointments, shopping etc.

The current schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including the recent trends in cases for the city/county for each community. Changes in those trends and/or local/state guidance could impact/change these dates.

For the Week of November 16th, 2020, the current status of each community is:

Phase Zero
CSL at Abingdon
CSL at Harrisburg
CSL at Oak Ridge
CMC at Chesapeake*
CSL at West End
CSL at Bel Air

Phase One
CSL at Stratford House
CSL at Chesterfield
CSL at Radford

Phase Two
CSL at Fredericksburg
CSL at Hillsville

Phase Three
CSL at Leigh Hall
CSL at Cedar Bluff
CSL at Churchland House
CSL at Front Royal
CSL at Cockeysville
CSL at Charlottesville
CSL at Gloucester House
CSL at Farnham
CSL at South Boston
CSL at Berryville
CSL at Eastern Shore
CSL at Stafford
CSL at Hagerstown
CSL at Georgian Manor
CSL at Christiansburg
CSL at Kilmarnock
CSL at Kings Grant
CSL at Ballentine
CSL at Williamsburg
CSL at Hampton

*CMC at Chesapeake will move to Phase One on Wednesday, 11/18 if no new positives.

There have been many questions received about Thanksgiving. It is imperative that we continue to follow all of the current protocols that are in place, even over the holiday period. We are asking that community staff make extra efforts to promote virtual visits where in person visits are not possible and find ways to help promote a sense of connection and traditions, without adding risk to our residents.

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,

Earl Parker
President and Chief Operating Officer

Company Update- November 9th 8:00AM EST

Last week was very busy, but I am happy to report that many communities are recovering and returning to normal.

  • CSL at Abingdon, in Abingdon, VA, has had an outbreak of COVID-19, with numerous residents and associates testing positive through Point Prevalence Testing. The community had a sixth round of Point Prevalence Testing last week that has resulted in all negative test results except for one new positive resident result. A seventh round of Point Prevalence Testing will be completed today.
  • CSL at Harrisburg, in Harrisburg, PA completed a second round of Point Prevalence Testing, which included 90 tests with 73 negative results, 3 positive residents, one positive associate and 11 pending. The community will be conducting a third PPT today.
  • CSL at Oak Ridge, in Oak Ridge, TN conducted a complete Point Prevalence Testing of all residents and associates, which resulted in 41 Independent residents tested with all negative results, 37 Assisted Living residents with 22 negative and 15 pending. Fifty-five associates were tested with 43 negative results, 11 pending and 1 positive associate. The positive associate is quarantining at home. The community completed an additional round of testing today. No other residents or associates are showing any signs or symptoms.
    • CSL at West End, in Richmond, VA, completed a Point Prevalence testing in Memory Care last week, which resulted in all negative results.
    • CSL at Bel Air, at Bel Air, MD had one associate report that they had tested positive and the associate is at home quarantining. The MD DOH has requested Point Prevalence Testing, which was conducted immediately after learning of the positive associate. We are awaiting results.
    • CMC Chesapeake, at Chesapeake, VA had one resident that was sent to the hospital and has tested positive. The resident is currently out at the hospital; we have no other residents or associates showing any symptoms. The Department of Health has instructed quarantining and returning to Phase Zero (0).

No other CSL communities have any new confirmed or positive diagnosis at this time. We are extremely proud of how well our teams are following the proper protocols and procedures, and the resulting outcomes as it relates to controlling community spread. Thank you all for all of the efforts to keep our residents and associates safe!

We have initiated our phased “re-opening” plan at most communities over the past few months. Our plan to move to phased reopening with a 28-day wait period in each phase has proven positive results so far. We believe that our plan is consistent with the current state and local guidance and will continue to follow it at this time.

Any community that has a positive case of COVID-19 will return to Phase Zero and will have to be free from any positive cases for 14 days before moving back into Phase One. Please know that our process for “clearing” residents and associates who have tested positive is that we follow the CDC guidance. CDC recommends a “time and symptom” based clearance as opposed to a “re-testing” strategy. It is our policy not to re-test residents or associates who have tested positive.

Phase One of our re-opening plan includes:
• Beauty Salon reopening with strict protocols for distancing, sanitation, and screening. (where allowed)
• Scheduled Outdoor Visits with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements. Note: we have added the option of designated indoor visits to Phase One when temperatures are below 60 degrees or there is inclement weather.
• Reopening of community dining room for Lunch meal, extended dining times to allow social distancing.
• Restarting small group activities with social distancing and mask requirements.

Phase Two of our re-opening plan expands upon Phase One with:
• Scheduled Indoor Visits, in designated areas, with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements.
• Reopening of community dining room for two meals/day.

Phase Three of our re-opening plan expands upon Phase Two with:
• Unscheduled 1-hour visits are allowed, during set hours, in resident suites/apartments or designated area with a maximum of two visitors at a time. Visitors still need to be screened, practice social distancing and wear masks. The number of visits per day, per resident may be limited based on community needs.
• Dining is expanded to 50% capacity in dining room for all three meals.
• Residents may attend outside appointments, shopping etc.

The current schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including the recent trends in cases for the city/county for each community. Changes in those trends and/or local/state guidance could impact/change these dates.

For the Week of November 9nd, 2020, the current status of each community is:
Phase Zero
CSL at Abingdon
CSL at Harrisburg
CSL at Oak Ridge
CSL at West End
CSL at Radford
CSL at Bel Air
CMC Chesapeake

Phase One
CSL at Fredericksburg
CSL at Stratford House
CSL at Chesterfield

Phase Two
CSL at Willow Grove
CSL at Hillsville

Phase Three
CSL at Leigh Hall
CSL at Cedar Bluff
CSL at Churchland House
CSL at Front Royal
CSL at Cockeysville
CSL at Charlottesville
CSL at Gloucester House
CSL at Farnham
CSL at South Boston
CSL at Berryville
CSL at Eastern Shore
CSL at Stafford
CSL at Hagerstown
CSL at Georgian Manor
CSL at Christiansburg
CSL at Kilmarnock
CSL at Kings Grant
CSL at Ballentine
CSL at Williamsburg
CSL at Hampton

There have been many questions received about Thanksgiving. It is imperative that we continue to follow all of the current protocols that are in place, even over the holiday period. We are asking that community staff make extra efforts to promote virtual visits where in person visits are not possible and find ways to help promote a sense of connection and traditions, without adding risk to our residents.

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,

Michelle Hamilton
Senior Vice President of Operations

Company Update- November 2nd 8:00AM EST

Last week was been very busy, but I am happy to report that many communities are recovering and returning to normal.

  • CSL at Abingdon, in Abingdon, VA, has had an outbreak of COVID-19, with numerous residents and associates testing positive through Point Prevalence Testing. The community had a fifth round of Point Prevalence Testing this week that has resulted in all negative test results except for 4 new positive resident results. A sixth round of Point Prevalence Testing will be completed on 11/2/2020.
  • CSL at Harrisburg, in Harrisburg, PA, we have completed another round of Point Prevalence testing, and we have an additional 3 positive results (1 Memory Care Resident and 2 Associates). In all, between the two weeks of testing residents and associates, we have completed 237 tests, 13 were Positive (6 residents all in Memory Care and 7 Associates), and we have received 201 negative results and are awaiting 36 results that are still pending at this time.
  • CSL at Oak Ridge, in Oak Ridge, TN has had three positive associate test results in the last 2 weeks. They will conduct a complete Point Prevalence Testing of all residents and associates next week.
  • CSL at West End, in Richmond, VA, has had two memory care residents test positive for COVID-19. Both residents are currently recovering out of the community, however the community will do a Point Prevalence testing of Memory Care on 11/2.
  • CSL at Chesterfield, in Chesterfield, VA had one associate test positive for COVID-19 last week. There have been no new developments there this week.
  • CSL at Radford, in Radford, VA had one resident test positive at a local hospital this week. No other residents or associates have any symptoms at this point.

No other CSL communities have any new confirmed or positive diagnosis at this time. We are extremely proud of how well our teams are following the proper protocols and procedures, and the resulting outcomes as it relates to controlling community spread. Thank you all for all of the efforts to keep our residents and associates safe!

We have initiated our phased “re-opening” plan at most communities over the past few months. Our plan to move to phased reopening with a 28-day wait period in each phase has proven positive results so far. We believe that our plan is consistent with the current state and local guidance and will continue to follow it at this time.

Any community that has a positive case of COVID-19 will return to Phase Zero and will have to be free from any positive cases for 14 days before moving back into Phase One. Please know that our process for “clearing” residents and associates who have tested positive is that we follow the CDC guidance. CDC recommends a “time and symptom” based clearance as opposed to a “re-testing” strategy. It is our policy not to re-test residents or associates who have tested positive.

Phase One of our re-opening plan includes:

  • Beauty Salon reopening with strict protocols for distancing, sanitation, and screening. (where allowed)
  • Scheduled Outdoor Visits with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements. Note: we have added the option of designated indoor visits to Phase One when temperatures are below 60 degrees or there is inclement weather.
  • Reopening of community dining room for Lunch meal, extended dining times to allow social distancing.
  • Restarting small group activities with social distancing and mask requirements.

Phase Two of our re-opening plan expands upon Phase One with:

  • Scheduled Indoor Visits, in designated areas, with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements.
  • Reopening of community dining room for two meals/day.

Phase Three of our re-opening plan expands upon Phase Two with:

  • Unscheduled 1 hour visits are allowed, during set hours, in resident suites/apartments or designated area with a maximum of two visitors at a time. Visitors still need to be screened, practice social distancing and wear masks.
  • The number of visits per day, per resident may be limited based on community needs.
  • Dining is expanded to 50% capacity in dining room for all three meals.
  • Residents may attend outside appointments, shopping etc.

The current schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including the recent trends in cases for the city/county for each community. Changes in those trends and/or local/state guidance could impact/change these dates.

For the Week of November 2nd, 2020, the current status of each community is:

Phase Zero
CSL at Abingdon
CSL at Harrisburg
CSL at Oak Ridge
CSL at West End
CSL at Chesterfield
CSL at Radford

Phase One
CSL at Fredericksburg
CSL at Stratford House

Phase Two
CSL at Bel Air
CSL at Hillsville
CSL at Willow Grove

Phase Three
CSL at Leigh Hall
CSL at Cedar Bluff
CSL at Charlottesville
CSL at Churchland House
CSL at Farnham
CSL at Front Royal
CSL at Cockeysville
CSL at Gloucester House
CSL at South Boston
CSL at Berryville
CSL at Eastern Shore
CSL at Stafford
CSL at Hagerstown
CSL at Georgian Manor
CSL at Christiansburg
CSL at Kilmarnock
CSL at Kings Grant
CSL at Ballentine
CSL at Williamsburg
CSL at Hampton
CMC Chesapeake

There have been many questions received about Thanksgiving. It is imperative that we continue to follow all of the current protocols that are in place, even over the holiday period. We are asking that community staff make extra efforts to promote virtual visits where in person visits are not possible and find ways to help promote a sense of connection and traditions, without adding risk to our residents. If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams.

If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,

Earl Parker
President and Chief Operating Officer

 

Company Update – October 23rd 5:00PM EST

This week has been very busy, but I am happy to report that many communities are recovering and returning to normal.

  • CSL at Abingdon, in Abingdon, VA, has had an outbreak of COVID-19, with numerous residents and associates testing positive through Point Prevalence Testing. The community has created designated COVID positive areas and the team has all necessary Personal Protective Equipment (PPE) to care for the residents. The community had a fourth round of Point Prevalence Testing this week that has resulted in all negative test results except for 3 new positive resident results. A fifth round of Point Prevalence Testing will be completed on 10/26/2020.
  • CSL at Harrisburg, in Harrisburg, PA, had one Memory Care resident test positive last week. The community tested all other residents and associates. 130 tests were completed, with 9 positive results and 111 negative. The results of 10 tests are still pending.
  • CSL at Oak Ridge, CSL at West End, and CSL at Chesterfield each learned of one associate that has tested positive. Each community is working closely with the local Department of Health and testing anyone who may have been exposed to the positive associates.

No other CSL communities have any new confirmed or positive diagnosis at this time. We are extremely proud of how well our teams are following the proper protocols and procedures, and the resulting outcomes as it relates to controlling community spread. Thank you all for all of the efforts to keep our residents and associates safe!

We have initiated our phased “re-opening” plan at most communities over the past few months. Our plan to move to phased reopening with a 28-day wait period in each phase has proven positive results so far. We believe that our plan is consistent with the current state and local guidance and will continue to follow it at this time.

Any community that has a positive case of COVID-19 will return to Phase Zero and will have to be free from any positive cases for 14 days before moving back into Phase One. Please know that our process for “clearing” residents and associates who have tested positive is that we follow the CDC guidance. CDC recommends a “time and symptom” based clearance as opposed to a “re-testing” strategy. It is our policy not to re-test residents or associates who have tested positive.

Phase One of our re-opening plan includes:

  • Beauty Salon reopening with strict protocols for distancing, sanitation, and screening. (where allowed)
  • Scheduled Outdoor Visits with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements. Note: we have added the option of designated indoor visits to Phase One when temperatures are below 60 degrees or there is inclement weather.
  • Reopening of community dining room for Lunch meal, extended dining times to allow social distancing.
  • Restarting small group activities with social distancing and mask requirements.
    Phase Two of our re-opening plan expands upon Phase One with:
  • Scheduled Indoor Visits, in designated areas, with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements.
  • Reopening of community dining room for two meals/day.
    Phase Three of our re-opening plan expands upon Phase Two with:
  • Unscheduled 1 hour visits are allowed, during set hours, in resident suites/apartments or designated area with a maximum of two visitors at a time. Visitors still need to be screened, practice social distancing and wear masks. The number of visits per day, per resident may be limited based on community needs.
  • Dining is expanded to 50% capacity in dining room for all three meals.
  • Expanded programming offerings.
  • Residents may attend outside appointments, shopping etc.
    The current schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it
    was developed based on several factors, including the recent trends in cases for the city/county for each community.
    Changes in those trends and/or local/state guidance could impact/change these dates.

For the Week of October 19th, 2020, the current status of each community is:

Phase 0
CSL at Abingdon
CSL at Harrisburg
CSL at Oak Ridge
CSL at West End
CSL at Chesterfield

Phase 1
CSL at Fredericksburg
CSL at Hillsville
CSL at Willow Grove
CSL at Stratford House

Phase 2
CSL at Bel Air

Phase 3
CSL at Leigh Hall
CSL at Cedar Bluff
CSL at Charlottesville
CSL at Churchland House
CSL at Farnham
CSL at Front Royal
CSL at Cockeysville
CSL at Gloucester House
CSL at South Boston
CSL at Berryville
CSL at Eastern Shore
CSL at Radford
CSL at Stafford
CSL at Hagerstown
CSL at Georgian Manor
CSL at Christiansburg
CSL at Kilmarnock
CSL at Kings Grant
CSL at the Ballentine
CSL at Williamsburg
CSL at Hampton
CMC at Chesapeake

There have been many questions received about Thanksgiving. It is imperative that we continue to follow all of the
current protocols that are in place, even over the holiday period. We are asking that community staff make extra efforts to
promote virtual visits where in person visits are not possible and find ways to help promote a sense of connection and
traditions, without adding risk to our residents.
If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams.
If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by
representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the
answer, and get back to you. That number is (866) 504-1053.

Sincerely,

Earl Parker
President and Chief Operating Officer

 

Company Update – October 16th 4:00PM EST

This week has been very busy, but I am happy to report that many communities are recovering and returning to normal.

  • CSL at Abingdon, in Abingdon, VA, has had an outbreak of COVID-19, with numerous residents and associates testing positive through Point Prevalence Testing. The community has created designated COVID positive areas and the team has all necessary Personal Protective Equipment (PPE) to care for the residents. The community had a third round of Point Prevalence Testing this week that has resulted in all negative test results except for 1 new positive for an AL resident. A fourth round of Point Prevalence Testing will be completed on 10/19/2020.
  • CSL at Stratford House, in Danville, VA, has had one positive Independent Living resident, who had been quarantined in her apartment upon returning to the community. Several other residents and associates have been tested (none with symptoms) and so far all tests results received have been negative with several more test results still pending.
  • CSL at Harrisburg, in Harrisburg, PA, had one Memory Care resident test positive earlier this week. The community tested all other residents in the memory care neighborhood and staff that had contact in the neighborhood. There have been four additional Memory Care residents test positive and there is one test still pending, all other residents were negative. So far, all of the associate test results have been negative, with 8 additional tests still pending.

No other CSL communities have any new confirmed or positive diagnosis at this time. We are extremely proud of how well our teams are following the proper protocols and procedures, and the resulting outcomes as it relates to controlling community spread. Thank you all for all of the efforts to keep our residents and associates safe!

We have initiated our phased “re-opening” plan at most communities over the past few months. Our plan to move to phased reopening with a 28-day wait period in each phase has proven positive results so far. We believe that our plan is consistent with the current state and local guidance and will continue to follow it at this time.

Any community that has a positive case of COVID-19 will return to Phase Zero and will have to be free from any positive cases for 14 days before moving back into Phase One. Please know that our process for “clearing” residents and associates who have tested positive is that we follow the CDC guidance. CDC recommends a “time and symptom” based clearance as opposed to a “re-testing” strategy. It is our policy not to re-test residents or associates who have tested positive.

Phase One of our re-opening plan includes:

  • Beauty Salon reopening with strict protocols for distancing, sanitation, and screening. (where allowed)
  • Scheduled Outdoor Visits with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements. Note: we have added the option of designated indoor visits to Phase One when temperatures are below 60 degrees or there is inclement weather.
  • Reopening of community dining room for Lunch meal, extended dining times to allow social distancing.
  • Restarting small group activities with social distancing and mask requirements.

Phase Two of our re-opening plan expands upon Phase One with:

  • Scheduled Indoor Visits, in designated areas, with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements.
  • Reopening of community dining room for two meals/day.

Phase Three of our re-opening plan expands upon Phase Two with:

  • Unscheduled 1 hour visits are allowed, during set hours, in resident suites/apartments or designated area with a maximum of two visitors at a time. Visitors still need to be screened, practice social distancing and wear masks. The number of visits per day, per resident may be limited based on community needs.
  • Dining is expanded to 50% capacity in dining room for all three meals.
  • Expanded programming offerings.
  • Residents may attend outside appointments, shopping etc.

The current schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including the recent trends in cases for the city/county for each community. Changes in those trends and/or local/state guidance could impact/change these dates.

For the Week of October 19th, 2020, the current status of each community is:

Phase Zero 
CSL at Abingdon
CSL at Harrisburg
CSL at Oak Ridge
CSL at Stratford

Phase One
CSL at Fredericksburg
CSL at Hillsville
CSL at Willow Grove

Phase Two
CSL at the West End
CSL at Bel Air
CSL at Stafford

Phase Three
CSL at Leigh Hall
CSL at Cedar Bluff
CSL at Charlottesville
CSL at Churchland
CSL at Farnham
CSL at Front Royal
CSL at Cockeysville
CSL at Gloucester House
CSL at South Boston
CSL at Berryville
CSL at Eastern Shore
CSL at Radford
CSL at Chesterfield
CSL at Hagerstown
CSL at Georgian Manor
CSL at Christiansburg
CSL at Kilmarnock
CSL at Kings Grant
CSL at Harrisburg
CSL at Williamsburg
CSL at Hampton
CSL at The Ballentine
CMC at Chesapeake

It is important that we continue to follow all of the procedures, protocols, and restrictions that have allowed us to be in the mostly COVID-free position we are in today. Associates, please be sure you are keeping safe! Families, please continue to respect the restrictions that are in place. Please note that per recent CDC guidance, masks with “Valves” will not be allowed in any CSL community.

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,

Earl Parker
President and Chief Operating Officer

 

Company Update – October 12th 8:00AM EST

Last week has been very busy, but I am happy to report that many communities are recovering and returning to normal.

  • CSL at Abingdon, in Abingdon, VA, has had an outbreak of COVID-19, with numerous residents and associates testing positive through Point Prevalence Testing. The community has created designated COVID positive areas and the team has all necessary Personal Protective Equipment (PPE) to care for the residents. The community had a second round of Point Prevalence Testing last week that resulted in 9 additional positive results (5 residents and 4 associates). They will do a third round of testing today.
  • CSL at Stratford House, in Danville, VA, has had one positive Independent Living resident, who had been quarantined in her apartment upon returning to the community.
  • CSL at Fredericksburg, in Fredericksburg, VA, had one positive associate test last week. They did a complete testing of all residents and associates and all were negative. The local Health Department has requested a second round of testing, which was completed today. Assuming they all return negative, the community will re-enter Phase One on 10/15.
  • CSL at Oak Ridge had one associate test positive last week also. There have been no new cases or symptoms presented.

No other CSL communities have any new confirmed or positive diagnosis at this time. We are extremely proud of how well our teams are following the proper protocols and procedures, and the resulting outcomes as it relates to controlling community spread. Thank you all for all of the efforts to keep our residents and associates safe!

We have initiated our phased “re-opening” plan at most communities over the past few weeks. Our plan to move to phased reopening with a 28-day wait period in each phase has proven positive results so far. We continue to adapt our plans to comply with guidance from VA, TN, PA and MD. Please note that the recent changes and statements from the governor in MD do not mean that all restrictions are lifted. We believe that our plan is consistent with the current guidance and will continue to follow it at this time.

Any community that has a positive case of COVID-19 will return to Phase Zero and will have to be free from any positive cases for 14 days before moving back into Phase One. Please know that our process for “clearing” residents and associates who have tested positive is that we follow the CDC guidance. CDC recommends a “time and symptom” based clearance as opposed to a “re-testing” strategy. It is our policy not to re-test residents or associates who have tested positive.

Phase One of our re-opening plan includes:

  • Beauty Salon reopening with strict protocols for distancing, sanitation, and screening. (where allowed)
  • Scheduled Outdoor Visits with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements.
  • Reopening of community dining room for Lunch meal, extended dining times to allow social distancing.
  • Restarting small group activities with social distancing and mask requirements.

Phase Two of our re-opening plan expands upon Phase One with:

  • Scheduled Indoor Visits, in designated areas, with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements.
  • Reopening of community dining room for two meals/day.

Phase Three of our re-opening plan expands upon Phase Two with:

  • Unscheduled 1 hour visits are allowed, during set hours, in resident suites/apartments or designated area with a maximum of two visitors at a time. Visitors still need to be screened, practice social distancing and wear masks.
  • Dining is expanded to 50% capacity in dining room for all three meals.
  • Expanded programming offerings.
  • Residents may attend outside appointments, shopping etc.

The current schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including the recent trends in cases for the city/county for each community. Changes in those trends and/or local/state guidance could impact/change these dates. We will provide regular updates of any changes.

For the Week of October 12th, 2020, the current status of each community is:
Phase Zero 
CSL at Abingdon
CSL at Fredericksburg
CSL at Oak Ridge
CSL at Stratford

Phase One
CSL at West End
CSL at Hillsville
CSL at Willow Grove

Phase Two
CSL at The Ballentine
CSL at Bel Air
CSL at Stafford
CMC at Chesapeake

Phase Three
CSL at Leigh Hall
CSL at Cedar Bluff
CSL at Charlottesville
CSL at Churchland
CSL at Farnham
CSL at Front Royal
CSL at Cockeysville
CSL at Gloucester House
CSL at South Boston
CSL at Berryville
CSL at Eastern Shore
CSL at Radford
CSL at Chesterfield
CSL at Hagerstown
CSL at Georgian Manor
CSL at Christiansburg
CSL at Kilmarnock
CSL at Kings Grant
CSL at Harrisburg
CSL at Williamsburg
CSL at Hampton

It is important that we continue to follow all of the procedures, protocols, and restrictions that have allowed us to be in the mostly COVID-free position we are in today. Associates, please be sure you are keeping safe! Families, please continue to respect the restrictions that are in place. Please note that per recent CDC guidance, masks with “Valves” will not be allowed in any CSL community.

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,

Earl Parker
President and Chief Operating Officer

Company Update – October 2nd 4:30PM EST

This week has been very busy, but I am happy to report that many communities are recovering and returning to normal.

  • CSL at Hillsville, in Hillsville, VA returned to Phase One of our re-opening plan on 10/1/2020.
  • CSL at Willow Grove, in Willow Grove, PA, had 100% of tests completed return as negative, and they should be returning to Phase One of our re-opening plan on 10/7/2020
  • CSL at Abingdon, in Abingdon, VA, has had an outbreak of COVID-19, with numerous residents and associates testing positive through Point Prevalence Testing. The community is working to create designated COVID positive areas and the team has all necessary Personal Protective Equipment (PPE) to care for the residents. The community will have another round of Point Prevalence Testing on Monday 10/5/2020.

No other CSL communities have any new confirmed or positive diagnosis at this time. We are extremely proud of how well our teams are following the proper protocols and procedures, and the resulting outcomes as it relates to controlling community spread. Thank you all for all of the efforts to keep our residents and associates safe!
We have initiated our phased “re-opening” plan at most communities over the past few weeks. Our plan to move to phased reopening with a 28-day wait period in each phase has proven positive results so far. We continue to adapt our plans to comply with guidance from VA, TN, PA and MD.
Any community that has a positive case of COVID-19 will return to Phase Zero and will have to be free from any positive cases for 14 days before moving back into Phase One. Please know that our process for “clearing” residents and associates who have tested positive is that we follow the CDC guidance. CDC recommends a “time and symptom” based clearance as opposed to a “re-testing” strategy. It is our policy not to re-test residents or associates who have tested positive.

Phase One of our re-opening plan includes:

  • Beauty Salon reopening with strict protocols for distancing, sanitation, and screening (where allowed)
  • Scheduled Outdoor Visits with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements.
  • Reopening of community dining room for Lunch meal, extended dining times to allow social distancing.
  • Restarting small group activities with social distancing and mask requirements.

Phase Two of our re-opening plan expands upon Phase One with:

  •  Scheduled Indoor Visits, in designated areas, with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements
  • Reopening of community dining room for two meals/day.

Phase Three of our re-opening plan expands upon Phase Two with:

  • Unscheduled 1 hour visits are allowed, during set hours, in resident suites/apartments or designated area with a maximum of two visitors at a time. Visitors still need to be screened, practice social distancing and wear masks.
  • Dining is expanded to 50% capacity in dining room for all three meals.
  • Expanded programming offerings.
  • Residents may attend outside appointments, shopping etc.

The current schedule for communities “Re-Opening” is below. Please understand that this is the current projection,
and it was developed based on several factors, including the recent trends in cases for the city/county for each
community. Changes in those trends and/or local/state guidance could impact/change these dates. We will provide
regular updates of any changes.

For the Week of October 2nd, 2020, the current status of each community is:
Phase Zero:
CSL at Abingdon
CSL Willow Grove*

Phase One:
CSL West End
CSL at Bel Air
CSL at Stafford
CSL at Fredericksburg
CSL at Hillsville

Phase Two
CSL at Georgian Manor
CSL at Oak Ridge
CSL at Christiansburg
CSL at the Ballentine
CMC Chesapeake
CSL Kilmarnock
CSL at Stafford
CSL at Kings Grant
CSL at Harrisburg
CSL at Williamsburg
CSL at Hampton

Phase Three
CSL at Leigh Hall
CSL at Cedar Bluff
CSL at Charlottesville
CSL at Churchland House
CSL at Farnham
CSL at Front Royal
CSL at Cockeysville
CSL at Gloucester House
CSL at South Boston
CSL at Berryville
CSL at Eastern Shore
CSL at Radford
CSL at Chesterfield
CSL at Hagerstown

*CSL at Willow Grove will be eligible to move back into Phase One on 10/7, assuming no new positives or
symptoms.
It is important that we continue to follow all of the procedures, protocols, and restrictions that have allowed us to be in the mostly COVID-free position we are in today. Associates, please be sure you are keeping safe! Families, please continue to respect the restrictions that are in place. Please note that per recent CDC guidance, masks with “Valves” will not be allowed in any CSL community.
If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,


Earl Parker
President and Chief Operating Officer

 

Company Update – September 25th 4:00PM EST

This week has been very busy, but I am happy to report that positive cases have decreased, and many communities are recovering and returning to normal.

  • CSL at Hillsville, in Hillsville, VA completed their sixth round of Point Prevalence testing, which resulted in no new positive cases of COVID 19, 100% negative. The Department of Health has indicated that assuming no new cases or symptoms, the community will be cleared of COVID on 9/30/2020.
  • The Landing at Willow Grove, in Willow Grove, PA has had one associate who has tested positive for COVID 19 and is isolated at home. The associate was last in the community on 9/21. They are testing the residents and associates that this positive associate came in contact with.

No other CSL communities have any new confirmed or positive diagnosis at this time. We are extremely proud of how well our teams are following the proper protocols and procedures, and the resulting outcomes as it relates to controlling community spread. Thank you all for all of the efforts to keep our residents and associates safe!

We have initiated our phased “re-opening” plan at most communities over the past few weeks. Our plan to move to phased reopening with a 28-day wait period in each phase has proven positive results so far. We continue to adapt our plans to comply with guidance from VA, TN, PA and MD.

Any community that has a positive case of COVID-19 will return to Phase Zero and will have to be free from any positive cases for 14 days before moving back into Phase One. Please know that our process for “clearing” residents and associates who have tested positive is that we follow the CDC guidance. CDC recommends a “time and symptom” based clearance as opposed to a “re-testing” strategy. It is our policy not to re-test residents or associates who have tested positive.

Phase One of our re-opening plan includes:

  • Beauty Salon reopening with strict protocols for distancing, sanitation, and screening. (where allowed)
  • Scheduled Outdoor Visits with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements.
  • Reopening of community dining room for Lunch meal, extended dining times to allow social distancing.
  • Restarting small group activities with social distancing and mask requirements.

Phase Two of our re-opening plan expands upon Phase One with:

  • Scheduled Indoor Visits, in designated areas, with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements.
  • Reopening of community dining room for two meals/day.

Phase Three of our re-opening plan expands upon Phase Two with:

  • Unscheduled 1 hour visits are allowed, during set hours, in resident suites/apartments or designated area with a maximum of two visitors at a time. Visitors still need to be screened, practice social distancing and wear masks.
  • Dining is expanded to 50% capacity in dining room for all three meals.
  • Expanded programming offerings.
  • Residents may attend outside appointments, shopping etc.

The current schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including the recent trends in cases for the city/county for each community. Changes in those trends and/or local/state guidance could impact/change these dates. We will provide regular updates of any changes.

For the Week of September 28th, 2020, the current status of each community is:

Phase Zero 
CSL at Oak Ridge*
CSL at Hillsville
Landing at Willow Grove

Phase One
CSL at Stratford
CSL at West End
CSL at Fredericksburg
CSL at Bel Air

Phase Two
CMC at Chesapeake
CSL at The Ballentine
CSL at Georgian Manor
CSL at Kings Grant
CSL at Leigh Hall
CSL at Hagerstown
CSL at Harrisburg
CSL at Kilmarnock
CSL at Stafford
CSL at Hampton
CSL at Christiansburg
CSL at Williamsburg

Phase Three
CSL at Abingdon
CSL at Cedar Bluff
CSL at Charlottesville
CSL at Churchland House
CSL at Cockeysville
CSL at Eastern Shore
CSL at Farnham
CSL at Front Royal
CSL at Gloucester House
CSL at Berryville
CSL at Radford
CSL at South Boston
CSL at Chesterfield

*Oak Ridge is Phase One, but with No Visitors due to state regulation regarding number of new cases/100,000 residents in county. Assuming no positive cases, Oak Ridge will expand visitation and dining options beginning October 1st.

It is important that we continue to follow all of the procedures, protocols, and restrictions that have allowed us to be in the mostly COVID-free position we are in today. Associates, please be sure you are keeping safe! Families, please continue to respect the restrictions that are in place. Please note that per recent CDC guidance, masks with “Valves” will not be allowed in any CSL community.

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,

Earl Parker
President and Chief Operating Officer

Company Update – September 19th 8:00AM EST

This week has been very busy, but I am happy to report that positive cases have decreased, and many communities are recovering and returning to normal.

  • CSL at Hillsville, in Hillsville, VA completed their fifth Point Prevalence testing, which resulted in one positive resident result. There were 38 tests completed, one positive resident as mentioned, 30 negative results, and seven pending associate tests. The Department of Health has requested the community perform a sixth round of Point Prevalence Testing, which will occur next week.
  • CSL at Stratford House, in Danville, VA, has one current resident who returned from the hospital and is recovering from COVID-19.

No other CSL communities have any new confirmed or positive diagnosis at this time. We are extremely proud of how well our teams are following the proper protocols and procedures, and the resulting outcomes as it relates to controlling community spread. Thank you all for all of the efforts to keep our residents and associates safe!

We have initiated our phased “re-opening” plan at most communities over the past few weeks. Our plan to move to phased reopening with a 28 day wait period in each phase has proven positive results so far. We continue to adapt our plans to comply with guidance from VA, TN, PA and MD.

Any community that has a positive case of COVID-19 will return to Phase Zero and will have to be free from any positive cases for 14 days before moving back into Phase One. Please know that our process for “clearing” residents and associates who have tested positive is that we follow the CDC guidance. CDC recommends a “time and symptom” based clearance as opposed to a “re-testing” strategy. It is our policy not to re-test residents or associates who have tested positive.

Phase One of our re-opening plan includes:

  • Beauty Salon reopening with strict protocols for distancing, sanitation, and screening. (where allowed)
  • Scheduled Outdoor Visits with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements.
  • Reopening of community dining room for Lunch meal, extended dining times to allow social distancing.
  • Restarting small group activities with social distancing and mask requirements.

Phase Two of our re-opening plan expands upon Phase One with:

  • Scheduled Indoor Visits, in designated areas, with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements.
  • Reopening of community dining room for two meals/day.

Phase Three of our re-opening plan expands upon Phase Two with:

  • Unscheduled 1 hour visits are allowed, during set hours, in resident suites/apartments or designated area with a maximum of two visitors at a time. Visitors still need to be screened, practice social distancing and wear masks.
  • Dining is expanded to 50% capacity in dining room for all three meals.
  • Expanded programming offerings.
  • Residents may attend outside appointments, shopping etc.

The current schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including the recent trends in cases for the city/county for each community. Changes in those trends and/or local/state guidance could impact/change these dates. We will provide regular updates of any changes.

For the Week of September 21st, 2020, the current status of each community is:

Phase Zero 
CSL at Oak Ridge*
CSL at Hillsville
CSL at Stratford

Phase One
CSL at West End
CSL at Stafford
CSL at Fredericksburg
CSL at Bel Air

Phase Two
CMC at Chesapeake
CSL at The Ballentine
CSL at Georgian Manor
CSL at Kings Grant
CSL at Leigh Hall
CSL at Hagerstown
CSL at Harrisburg
CSL at Kilmarnock
CSL at Hampton
CSL at Christiansburg
Landing at Willow Grove
CSL at Williamsburg

Phase Three
CSL at Abingdon
CSL at Cedar Bluff
CSL at Charlottesville
CSL at Churchland House
CSL at Cockeysville
CSL at Eastern Shore
CSL at Farnham
CSL at Front Royal
CSL at Gloucester House
CSL at Berryville
CSL at Radford
CSL at South Boston
CSL at Chesterfield

*Oak Ridge is Phase One, but with No Visitors due to state regulation regarding number of new cases/100,000 residents in county. We received guidance this week that Tennessee cases are improving, and the state has approved opening phasing more broadly beginning October 1st.

It is important that we continue to follow all of the procedures, protocols, and restrictions that have allowed us to be in the mostly COVID-free position we are in today. Associates, please be sure you are keeping safe! Families, please continue to respect the restrictions that are in place. Please note that per recent CDC guidance, masks with “Valves” will not be allowed in any CSL community.

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,

Earl Parker
President and Chief Operating Officer

 

Company Update – September 11th 5:00PM EST

This week we learned of a few new positive cases of COVID-19 at one community.

  • CSL at Hillsville, in Hillsville, VA has had a few additional residents test positive as a result of their fourth round of Point Prevalence Testing of all residents and associates. We are awaiting the final results and will likely test again next week.
  • CSL at Stratford House, in Danville, VA, has completed a full round of testing of all residents and associates. All results for residents and associates were negative. One private duty caregiver test was positive although the resident that they cared for was negative.
  • CSL at West End had a resident who returned from the hospital test positive. This resident was quarantined awaiting test results and had very minimal contact with others in the community.
  • CSL at Bel Air has had a complete negative Point Prevalence Testing and will return to Phase One of our reopening plan on Monday.
  • CSL at Fredericksburg has cleared COVID 19 and will return to Phase One of our reopening plan on Monday.

No other CSL communities have any new confirmed or positive diagnosis at this time. We are extremely proud of how well our teams are following the proper protocols and procedures, and the resulting outcomes as it relates to controlling community spread. Thank you all for all of the efforts to keep our residents and associates safe!

We have initiated our phased “re-opening” plan at most communities over the past few weeks. This next week we will have our first communities entering Phase Three of our re-opening plan. We have adapted this plan to comply with guidance from VA, TN, PA and MD. Based on feedback from our teams, increasing positive cases, and increasing length of time to get testing results, we have decided to extend Phase One to at least 28 days. Any community that has a positive case of COVID-19 will return to Phase Zero and will have to be free from any positive cases for 14 days before moving back into Phase One. Please know that our process for “clearing” residents and associates who have tested positive is that we follow the CDC guidance. CDC recommends a “time and symptom” based clearance as opposed to a “re-testing” strategy. It is our policy not to re-test residents or associates who have tested positive.

Phase One of our re-opening plan includes:

  • Beauty Salon reopening with strict protocols for distancing, sanitation, and screening. (where allowed)
  • Scheduled Outdoor Visits with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements.
  • Reopening of community dining room for Lunch meal, extended dining times to allow social distancing.
  • Restarting small group activities with social distancing and mask requirements.

Phase Two of our re-opening plan expands upon Phase One with:

  • Scheduled Indoor Visits, in designated areas, with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements.
  • Reopening of community dining room for two meals/day.

Phase Three of our re-opening plan expands upon Phase Two with:

  • Unscheduled 1 hour visits are allowed, during set hours, in resident suites/apartments or designated area with a maximum of two visitors at a time. Visitors still need to be screened, practice social distancing and wear masks.
  • Dining is expanded to 50% capacity in dining room for all three meals.
  • Expanded programming offerings.
  • Residents may attend outside appointments, shopping etc.

The current schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including the recent trends in cases for the city/county for each community. Changes in those trends and/or local/state guidance could impact/change these dates. We will provide regular updates of any changes.

For the Week of September 14th, 2020 the current status of each community is:

Phase Zero 
CSL at Oak Ridge*
CSL at Hillsville
CSL at Stratford
CSL at West End

Phase One
CMC at Chesapeake
CSL at The Ballentine
CSL at Stafford
CSL at Fredericksburg
CSL at Bel Air

Phase Two
CSL at Georgian Manor
CSL at Kings Grant
CSL at Leigh Hall
CSL at Hagerstown
CSL at Harrisburg
CSL at Kilmarnock
CSL at Hampton
CSL at Cockeysville
CSL at Churchland House
CSL at Christiansburg
CSL at South Boston
CSL at Eastern Shore
Landing at Willow Grove
CSL at Williamsburg

Phase Three
CSL at Abingdon
CSL at Cedar Bluff
CSL at Charlottesville
CSL at Farnham
CSL at Front Royal
CSL at Gloucester House
CSL at Berryville
CSL at Radford
CSL at Chesterfield

*Oak Ridge is Phase One, but with No Visitors due to state regulation regarding number of new cases/100,000 residents in county.

It is important that we continue to follow all of the procedures, protocols, and restrictions that have allowed us to be in the mostly COVID-free position we are in today. Associates, please be sure you are keeping safe! Families, please continue to respect the restrictions that are in place. Please note that per recent CDC guidance, masks with “Valves” will not be allowed in any CSL community.

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,

Earl Parker
President and Chief Operating Officer

 

Company Update – September 4th 5:00PM EST

Dear Residents, Families, and Associates:

This week we learned of a few new positive cases of COVID-19 at one community.

  • CSL at Hillsville, in Hillsville, VA has had a few additional residents test positive as a result of their third round of Point Prevalence Testing of all residents and associates.
  • CSL at Stratford House, in Danville, VA, has had one Independent Living resident test positive as a result of exposure to a private duty aide.

No other CSL communities have any new confirmed or positive diagnosis at this time. We are extremely proud of how well our teams are following the proper protocols and procedures, and the resulting outcomes as it relates to controlling community spread. Thank you all for all of the efforts to keep our residents and associates safe!

We have initiated our phased “re-opening” plan at most communities over the past few weeks. This next week we will have our first communities entering Phase Three of our re-opening plan. We have adapted this plan to comply with guidance from VA, TN, PA and MD. Based on feedback from our teams, increasing positive cases, and increasing length of time to get testing results, we have decided to extend Phase One to at least 28 days. Any community that has a positive case of COVID-19 will return to Phase Zero and will have to be free from any positive cases for 14 days before moving back into Phase One. Please know that our process for “clearing” residents and associates who have tested positive is that we follow the CDC guidance. CDC recommends a “time and symptom” based clearance as opposed to a “re-testing” strategy. It is our policy not to re-test residents or associates who have tested positive.

Phase One of our re-opening plan includes:

  • Beauty Salon reopening with strict protocols for distancing, sanitation, and screening.
  • Scheduled Outdoor Visits with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements.
  • Reopening of community dining room for Lunch meal, extended dining times to allow social distancing.
  • Restarting small group activities with social distancing and mask requirements.

Phase Two of our re-opening plan expands upon Phase One with:

  • Scheduled Indoor Visits, in designated areas, with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements.
  • Reopening of community dining room for two meals/day.

Phase Three of our re-opening plan expands upon Phase Two with:

  • Unscheduled 1 hour visits are allowed, during set hours, in resident suites/apartments or designated area with a maximum of two visitors at a time. Visitors still need to be screened, practice social distancing and wear masks.
  • Dining is expanded to 50% capacity in dining room for all three meals.
  • Expanded programming offerings.
  • Residents may attend outside appointments, shopping etc.

The current schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including the recent trends in cases for the city/county for each community. Changes in those trends and/or local/state guidance could impact/change these dates. We will provide regular updates of any changes.

For the Week of September 7th, 2020 the current status of each community is:

Phase Zero 
CSL at Oak Ridge*
CSL at Hillsville
CSL at Fredericksburg
CSL at Bel Air**
CSL at Stratford

Phase One
CSL at Christiansburg
CSL at Kilmarnock
CSL at Hampton
CSL at Harrisburg
CSL at Georgian Manor
CMC at Chesapeake
CSL at Williamsburg
CSL at Kings Grant
CSL at The Ballentine
CSL at Stafford

Phase Two
CSL at West End
CSL at Leigh Hall
CSL at Hagerstown
CSL at Cockeysville
CSL at Churchland House
CSL at Chesterfield
CSL at South Boston
CSL at Eastern Shore
Landing at Willow Grove

Phase Three
CSL at Abingdon
CSL at Cedar Bluff
CSL at Charlottesville
CSL at Farnham
CSL at Front Royal
CSL at Gloucester House
CSL at Berryville
CSL at Radford

*Oak Ridge is Phase One, but with No Visitors due to state regulation regarding number of new cases/100,000 residents in county.

**Bel Air should be moving to Phase One next week, pending receipt of a few outstanding test results from Point Prevalence testing. If last results are negative, they will move to Phase One.

It is important that we continue to follow all of the procedures, protocols, and restrictions that have allowed us to be in the mostly COVID-free position we are in today. Associates, please be sure you are keeping safe! Families, please continue to respect the restrictions that are in place. Please note that per recent CDC guidance, masks with “Valves” will not be allowed in any CSL community.

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,

Earl Parker
President and Chief Operating Officer

 

Company Update – Friday, September 28st 5:00PM EST

This week we learned of a few new positive cases of COVID-19 at one community.

  • CSL at Hillsville, in Hillsville, VA has had several additional residents and associates test positive as a result of their second round of Point Prevalence Testing of all residents and associates.

No other CSL communities have any new confirmed or positive diagnosis at this time. We are extremely proud of how well our teams are following the proper protocols and procedures, and the resulting outcomes as it relates to controlling community spread. Thank you all for all of the efforts to keep our residents and associates safe!

We have initiated our phased “re-opening” plan at most communities over the past few weeks. This next week we will have our first communities entering Phase Three of our re-opening plan. We have adapted this plan to comply with guidance from VA, TN, PA and MD. Based on feedback from our teams, increasing positive cases, and increasing length of time to get testing results, we have decided to extend Phase One to at least 28 days. Any community that has a positive case of COVID-19 will return to Phase Zero and will have to be free from any positive cases for 14 days before moving back into Phase One. Please know that our process for “clearing” residents and associates who have tested positive is that we follow the CDC guidance. CDC recommends a “time and symptom” based clearance as opposed to a “re-testing” strategy. It is our policy not to re-test residents or associates who have tested positive.

Phase One of our re-opening plan includes:

  • Beauty Salon reopening with strict protocols for distancing, sanitation, and screening.
  • Scheduled Outdoor Visits with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements.
  • Reopening of community dining room for Lunch meal, extended dining times to allow social distancing.
  • Restarting small group activities with social distancing and mask requirements.

Phase Two of our re-opening plan expands upon Phase One with:

  • Scheduled Indoor Visits, in designated areas, with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements.
  • Reopening of community dining room for two meals/day.

Phase Three of our re-opening plan expands upon Phase Two with:

  • Unscheduled 1 hour visits are allowed, during set hours, in resident suites/apartments or designated area with a maximum of two visitors at a time. Visitors still need to be screened, practice social distancing and wear masks.
  • Dining is expanded to 50% capacity in dining room for all three meals.
  • Expanded programming offerings.
  • Residents may attend outside appointments, shopping etc.

The current schedule for communities “Re-Opening” is below. Please understand that this is the current
projection, and it was developed based on several factors, including the recent trends in cases for the city/county
for each community. Changes in those trends and/or local/state guidance could impact/change these dates. We
will provide regular updates of any changes.

For the Week of August 31st, 2020 the current status of each community is:

Phase Zero
CSL at Oak Ridge*
CSL at Hillsville
CSL at Stafford
CSL at Bel Air

Phase One
CSL at Christiansburg
CSL at Kilmarnock
CSL at Hampton
CSL at Harrisburg
CSL at Georgian Manor
CMC at Chesapeake
CSL at Hagerstown
CSL at Kings Grant
CSL at Leigh Hall
Landing at Willow Grove
CSL at The Ballentine
CSL at Williamsburg

Phase Two
CSL at West End
CSL at Berryville
CSL at Radford
CSL at Churchland House
CSL at Chesterfield
CSL at Cockeysville
CSL at South Boston
CSL at Eastern Shore
CSL at Fredericksburg

Phase Three
CSL at Abingdon
CSL at Cedar Bluff
CSL at Charlottesville
CSL at Farnham
CSL at Front Royal
CSL at Gloucester House
CSL at Stratford House

*Oak Ridge is Phase One, but with No Visitors due to state regulation regarding number of new cases/100,000
residents in county.

It is important that we continue to follow all of the procedures, protocols, and restrictions that have allowed us to be in the mostly COVID-free position we are in today. Associates, please be sure you are keeping safe! Families, please continue to respect the restrictions that are in place. Please note that per recent CDC guidance, masks with “Valves” will not be allowed in any CSL community.

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,

Earl Parker
President and Chief Operating Officer

 

Company Update – Friday, August 21st 5:00PM EST

This week we learned of a few new positive cases of COVID-19.

  • CSL at Hillsville, in Hillsville, VA has had several additional residents and associates test positive as a result of Point Prevalence Testing of all residents and associates. They will have a second round of testing next week.
  • CSL at Stafford, in Stafford, VA has had two residents test positive. One resident is in a local hospital and the other is isolated in their suite at the community.

Each of the communities with positive cases/results are working closely with their local Department of Health and following all of their recommendations and guidance. No other CSL communities have any new confirmed or positive diagnosis at this time. We are extremely proud of how well our teams are following the proper protocols and procedures, and the resulting outcomes as it relates to controlling community spread. Thank you all for all of the efforts to keep our residents and associates safe!

We have initiated our phased “re-opening” plan at most communities over the past few weeks and will be adding another community next week and we have several more communities moving into Phase Two. We have adapted this plan to comply with guidance from VA, TN, PA and MD. Based on feedback from our teams, increasing positive cases, and increasing length of time to get testing results, we have decided to extend Phase One to at least 28 days. Any community that has a positive case of COVID-19 will return to Phase Zero and will have to be free from any positive cases for 14 days before moving back into Phase One. Please know that our process for “clearing” residents and associates who have tested positive is that we follow the CDC guidance. CDC recommends a “time and symptom” based clearance as opposed to a “re-testing” strategy. It is our policy not to re-test residents or associates who have tested positive.

Phase One of our re-opening plan includes:

  • Beauty Salon reopening with strict protocols for distancing, sanitation, and screening.
  • Scheduled Outdoor Visits with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements.
  • Reopening of community dining room for Lunch meal, extended dining times to allow social distancing.
  • Restarting small group activities with social distancing and mask requirements.

Phase Two of our re-opening plan expands upon Phase One with:

  • Scheduled Indoor Visits, in designated areas, with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements.
  • Reopening of community dining room for two meals/day.

The current schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including the recent trends in cases for the city/county for each community. Changes in those trends and/or local/state guidance could impact/change these dates. We will provide regular updates of any changes.

For the Week of August 24th, 2020 the current status of each community is:

Phase Zero  
CSL at Oak Ridge*
CSL at Hillsville
CSL at Stafford
CSL at Bel Air

Phase One
CSL at Christiansburg
CSL at Kilmarnock
CSL at Hampton
CSL at Harrisburg
CSL at Georgian Manor
CMC at Chesapeake
CSL at Hagerstown
CSL at Kings Grant
CSL at West End
CSL at Leigh Hall
The Landing at Willow Grove
CSL at The Ballentine

Phase Two
CSL at Abingdon
CSL at Berryville
CSL at Cedar Bluff
CSL at Charlottesville
CSL at Chesterfield
CSL at Churchland House
CSL at Cockeysville
CSL at the Eastern Shore
CSL at Farnham
CSL at Fredericksburg
CSL at Front Royal
CSL at Gloucester House
CSL at Radford
CSL at Stratford House
CSL at South Boston
CSL at Williamsburg

*Oak Ridge is Phase One, but with No Visitors due to state regulation regarding number of new cases/100,000
residents in county.

It is important that we continue to follow all of the procedures, protocols, and restrictions that have allowed us
to be in the mostly COVID-free position we are in today. Associates, please be sure you are keeping safe! Families, please continue to respect the restrictions that are in place. Please note that per recent CDC guidance, masks with “Valves” will not be allowed in any CSL community.

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,

Earl Parker
President and Chief Operating Officer

 

Company Update – Friday, August 14th 4:00PM EST

This week we learned of a few new positive cases of COVID-19.

  • CSL at Hillsville, in Hillsville, VA has had two new residents and two associates test positive. They are undergoing a Point Prevalence Testing of all residents and associates.
  • CSL at Stafford, in Stafford, VA has had an associate test positive.
  • CSL at Kings Grant, in Virginia Beach, VA has had an associate test positive.

Each of the communities with positive cases/results are working closely with their local Department of Health and following all of their recommendations and guidance. No other CSL communities have any new confirmed or positive diagnosis at this time. Our CSL at Harrisburg community, in Harrisburg, PA, completed its second round of Point Prevalence Testing and all results are negative! They are looking forward to entering Phase One of our reopening plan on Monday. We are extremely proud of how well our teams are following the proper protocols and procedures, and the resulting outcomes as it relates to controlling community spread. Thank you all for all of the efforts to keep our residents and associates safe!

We have initiated our phased “re-opening” plan at most communities over the past few weeks and will be adding several more communities next week. We have adapted this plan to comply with guidance from VA, TN, PA and MD. Based on feedback from our teams, increasing positive cases, and increasing length of time to get testing results, we have decided to extend Phase One to at least 28 days. Any community that has a positive case of COVID-19 will return to Phase Zero and will have to be free from any positive cases for 14 days before moving back into Phase One. Please know that our process for “clearing” residents and associates who have tested positive is that we follow the CDC guidance. CDC recommends a “time and symptom” based clearance as opposed to a “re-testing” strategy. It is our policy not to re-test residents or associates who have tested positive.

Phase One of our re-opening plan includes:

  • Beauty Salon reopening with strict protocols for distancing, sanitation, and screening.
  • Scheduled Outdoor Visits with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements.
  • Reopening of community dining room for Lunch meal, extended dining times to allow social distancing.
  • Restarting small group activities with social distancing and mask requirements.

Phase Two of our re-opening plan expands upon Phase One with:

  • Scheduled Indoor Visits, in designated areas, with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements.
  • Reopening of community dining room for two meals/day.

The current schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including the recent trends in cases for the city/county for each community. Changes in those trends and/or local/state guidance could impact/change these dates. We will provide regular updates of any changes.

For the Week of August 17th, 2020 the current status of each community is:

Phase Zero
CSL at Oak Ridge*
CSL at The Ballentine
CMC at Chesapeake
CSL at Bel Air
CSL at Stafford
CSL at Hillsville

Phase One
CSL at Christiansburg
CSL at Kilmarnock
CSL at Hampton
CSL at Harrisburg
CSL at South Boston
CSL at Cockeysville
CSL at Eastern Shore
CSL at Fredericksburg
CSL at Kings Grant
CSL at Churchland House
The Landing at Willow Grove
CSL at West End
CSL at Georgian Manor

Phase Two
CSL at Abingdon
CSL at Cedar Bluff
CSL at Charlottesville
CSL at Farnham
CSL at Front Royal
CSL at Gloucester House
CSL at Stratford House
CSL at Berryville
CSL at Radford
CSL at Williamsburg
CSL at Chesterfield

*Oak Ridge is Phase One, but with No Visitors due to state regulation regarding number of new cases/100,000 residents in county.

It is important that we continue to follow all of the procedures, protocols, and restrictions that have allowed us to be in the mostly COVID-free position we are in today. Associates, please be sure you are keeping safe! Families, please continue to respect the restrictions that are in place. Please note that per recent CDC guidance, masks with “Valves” will not be allowed in any CSL community.

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,

Earl Parker
President and Chief Operating Officer

 

Company Update – Friday, August 7th 6:30PM EST

We are writing to share information with you about the Coronavirus (COVID-19) here at our communities.
• CSL at The Chesapeake, Chesapeake, VA has had an additional associate test positive.
• CSL at Hillsville, Hillsville, VA had a resident and an associate that tested positive.
• CSL at Harrisburg, Harrisburg, PA had an associate test positive during a Point Prevalence Test.

Each of the communities with positive cases/results are working closely with their local Department of Health and following all of their recommendations and guidance. No other CSL communities have any new confirmed or positive diagnosis at this time. We are extremely proud of how well our teams are following the proper protocols and procedures, and the resulting outcomes as it relates to controlling community spread. Thank you for all of the efforts to keep our residents and associates safe!
We continue with our phased “re-opening” plan at most communities. As indicated in our communication last week, we are adding several communities to the list of those moving into Phase One. Any community that has had a positive case of COVID-19 will return to Phase Zero and will have to be free from any positive cases for 14 days before moving back into Phase One. The current schedule for communities “Re-Opening” is below. Again, this is the current projection and it was developed based on several factors, including the recent trends in cases for the city/county for each community. Changes in those trends and/or local/state guidance could impact/change these dates. We will provide regular updates of any changes.

For the Week of August 10, 2020, the current status of each community is:

Phase Zero
CSL at Oak Ridge
CSL at Christiansburg
CSL at Bel Air
CSL at Hampton
CSL at Georgian Manor
CSL at Harrisburg
CMC at Chesapeake
CSL at Hillsville
CSL at Williamsburg
CSL at Kilmarnock

Phase One
CSL at Berryville
CSL at Ballentine
CSL at Radford
CSL at Chesterfield
CSL at South Boston
CSL at Cockeysville
CSL at Eastern Shore
CSL at Leigh Hall
CSL at Hagerstown
CSL at Stafford
CSL at Fredericksburg
CSL at Kings Grant
CSL at Churchland House
The Landing at Willow Grove
CSL at West End

Phase Two
CSL at Abington
CSL at Cedar Bluff
CSL at Charlottesville
CSL at Farnham
CSL at Front Royal
CSL at Gloucester House
CSL at Stratford House

As mentioned in previous letters, it is important that we continue to follow all of the procedures, protocols, and restrictions that have allowed us to be in the mostly COVID-free position we are in today. Associates, please be sure you are keeping safe! Families, please continue to respect the restrictions that are in place. If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staff by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,


Michelle Hamilton
Senior Vice President of Operations

 

Company Update – Friday, July 31st 5:00PM EST

This week we learned of several new positive cases of COVID-19.

  • CSL at The Ballentine, in Norfolk, VA has had one new resident test positive.
  • CSL at Christiansburg, in Christiansburg, VA has had an associate test positive.
  • CSL at Hampton, in Hampton, VA has had an associate test positive.
  • CSL at Bel Air, in Bel Air, MD has had an associate test positive.
  • CSL at Georgian Manor, in Chesapeake, VA has had 3 associates test positive.

Each of the communities with positive cases/results are working closely with their local Department of Health and following all of their recommendations and guidance. No other CSL communities have any confirmed or positive diagnosis at this time. We are extremely proud of how well our teams are following the proper protocols and procedures, and the resulting outcomes as it relates to controlling community spread. Thank you all for all of the efforts to keep our residents and associates safe!

We have initiated our phased “re-opening” plan at most communities over the past few weeks and will be adding several more communities next week. We have adapted this plan to comply with guidance from VA, TN, PA and MD. Based on feedback from our teams, increasing positive cases, and increasing length of time to get testing results, we have decided to extend Phase One to at least 28 days. Any community that has a positive case of COVID-19 will return to Phase Zero and will have to be free from any positive cases for 14 days before moving back into Phase One.

Phase One of our re-opening plan includes:

  • Beauty Salon reopening with strict protocols for distancing, sanitation, and screening.
  • Scheduled Outdoor Visits with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements.
  • Reopening of community dining room for Lunch meal, extended dining times to allow social distancing.
  • Restarting small group activities with social distancing and mask requirements.

Phase Two of our re-opening plan expands upon Phase One with:

  • Scheduled Indoor Visits, in designated areas, with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements.
  • Reopening of community dining room for two meals/day.

The current schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including the recent trends in cases for the city/county for each community. Changes in those trends and/or local/state guidance could impact/change these dates. We will provide regular updates of any changes.

For the Week of August 3rd, 2020 the current status of each community is:

Phase Zero

CSL at Oak Ridge*
CSL at Leigh Hall
CSL at Christiansburg
CSL at Bel Air
CSL at Hampton
CSL at Georgian Manor
CSL at Harrisburg
CMC at Chesapeake
CSL at Hagerstown
CSL at the Ballentine
CSL at Stafford

Phase One
CSL at Berryville
CSL at Kilmarnock
CSL at Radford
CSL at Williamsburg
CSL at Chesterfield
CSL at South Boston
CSL at Cockeysville
CSL at Eastern Shore
CSL at Fredericksburg
CSL at Kings Grant
CSL at Churchland House
The Landing at Willow Grove
CSL at West End
CSL at Hillsville

Phase Two
CSL at Abingdon
CSL at Cedar Bluff
CSL at Charlottesville
CSL at Farnham
CSL at Front Royal
CSL at Gloucester House
CSL at Stratford House

*Oak Ridge is Phase One, but with No Visitors due to state regulation regarding number of new cases/100,000
residents in county.

It is important that we continue to follow all of the procedures, protocols, and restrictions that have allowed us to be in the mostly COVID-free position we are in today. Associates, please be sure you are keeping safe! Families, please continue to respect the restrictions that are in place.

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,


Earl Parker
President and Chief Operating Officer

 

Company Update – Friday, July 24th 5:00PM EST

This week we learned of several new positive cases of COVID-19, but fortunately we are also seeing cases subside in some communities. Our community CMC at Chesapeake, in Chesapeake, VA completed testing of half/wing of the community, and have identified 10 residents and 6 associates that have tested positive. Testing has been completed for all other residents and associates in the community. Our community CSL at Stafford, in Stafford, VA has had one associate test positive. This associate had not been in the community for several days and is isolated at home. Our community CSL at the West End, in Richmond, VA has also had one associate test positive for COVID-19.

Our communities CSL at Leigh Hall and CSL at the Ballentine, both in Norfolk, VA, that we reported on last week, have begun clearing associates back to work and residents back to their regular suites as they are passing the recovery period. We still have several residents in the recovery process being cared for in COVID positive areas with associates using full Personal Protective Equipment (PPE) and following enhanced screening protocols.

We received the results of our Point Prevalence Testing at CSL at Kings Grant, in Virginia Beach, VA. We had two associates test positive, and they had already been recovered/cleared to return to work, and two residents tested positive, who had previously tested positive more than 30 days ago. These two residents were cleared/recovered as of today.

No other CSL communities have any confirmed or positive diagnosis at this time. We are extremely proud of how well our teams are following the proper protocols and procedures, and the resulting outcomes as it relates to controlling community spread. Thank you all for all of the efforts to keep our residents and associates safe!

We have initiated our phased “re-opening” plan at nine communities this week and will be adding several more communities next week. We have adapted this plan to comply with guidance from VA, TN, and MD. Based on feedback from our teams, increasing positive cases, and increasing length of time to get testing results, we have decided to extend Phase One to at least 28 days. Any community that has a positive case of COVID-19 will return to Phase Zero and will have to be free from any positive cases for 14 days before moving back into Phase One.

Phase One of our re-opening plan includes:

  • Beauty Salon reopening with strict protocols for distancing, sanitation, and screening.
  • Scheduled Outdoor Visits with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements.
  • Reopening of community dining room for Lunch meal, extended dining times to allow social distancing.
  • Restarting small group activities with social distancing and mask requirements.

The current schedule for communities to transition to Phase One is below. Please understand that this is the current projection, and it was developed based on several factors, including the recent trends in cases for the city/county for each community. Changes in those trends and/or local/state guidance could impact/change these dates. We will provide regular updates of any changes.

Monday, July 6, 2020 
CSL at Abingdon
CSL at Bel Air
CSL at Cedar Bluff
CSL at Charlottesville
CSL at Farnham
CSL at Front Royal
CSL at Georgian Manor
CSL at Gloucester
CSL at Hampton
CSL at Stratford House

Monday, July 13, 2020
CSL at Radford
CSL at Berryville
CSL at Christiansburg
CSL at Churchland House
CSL at Kilmarnock
CSL at Oak Ridge

Monday, July 20, 2020
CSL at Chesterfield
CSL at Hillsville
CSL at Williamsburg

Monday, July 27, 2020
CSL at Cockeysville
CSL at Eastern Shore
CSL at Kings Grant
CSL at South Boston
CSL at Fredericksburg

Wednesday, July 29, 2020
The Landing at Willow Grove

Monday, August 3, 2020
CSL at the Ballentine
CSL at Leigh Hall
CSL at Stafford
CSL at West End

*TBD based on results of Point Prevalence Testing (CMC at Chesapeake, CSL at Hagerstown)

**TBD based on baseline testing CSL at Harrisburg

It is important that we continue to follow all of the procedures, protocols, and restrictions that have allowed us to be in the mostly COVID-free position we are in today. Associates, please be sure you are keeping safe! Families, please continue to respect the restrictions that are in place.

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,


Earl Parker
President and Chief Operating Officer

 

Company Update – Friday, July 17th 4:00PM EST

This week we learned of several new positive cases of COVID-19. Our community CSL at Leigh Hall, in Norfolk, VA has had several residents and associates test positive. Our community CSL at The Ballentine, also in Norfolk, VA, has had additional residents and associates test positive. In both of these communities we have created COVID positive areas and are caring for residents in the community, with associates using full Personal Protective Equipment (PPE) and following enhanced screening protocols. Each of these communities has conducted full testing of all residents and associates and we are awaiting the complete results. We are also still awaiting the complete results for the Point Prevalence testing of all associates and residents at CSL at Kings Grant, in Virginia Beach, VA.

Our community CMC at Chesapeake, in Chesapeake, VA, has had one resident test positive for COVID-19, and she is isolated in her apartment. Our community CSL at Hagerstown, in Hagerstown, MD, has had an associate test positive. This associate is isolated at home. Finally, we had an associate at The Landing at Willow Grove, in Willow Grove, PA, test positive. This associate is also isolated at home.
No other CSL communities have any confirmed or positive diagnosis at this time. We are extremely proud of how well our teams are following the proper protocols and procedures, and the resulting outcomes as it relates to controlling community spread. Thank you all for all of the efforts to keep our residents and associates safe!

We have initiated our phased “re-opening” plan at nine communities this week and will be adding several more communities next week. We have adapted this plan to comply with guidance from VA, TN, and MD. We are working on updating guidance for PA and will be testing all residents and associates as starting point per state guidelines. Attached is an updated list of proposed dates for each community, other than PA, to enter Phase One of our plan. Based on feedback from our teams, increasing positive cases, and increasing length of time to get testing results, we have decided to extend Phase One to at least 28 days. Any community that has a positive case of COVID-19 will return to Phase Zero and will have to be free from any positive cases for 14 days before moving back into Phase One.

Phase One of our re-opening plan includes:

  • Beauty Salon reopening with strict protocols for distancing, sanitation, and screening.
  • Scheduled Outdoor Visits with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements.
  • Reopening of community dining room for Lunch meal, extended dining times to allow social distancing.
  • Restarting small group activities with social distancing and mask requirements.

The current schedule for communities to transition to Phase One is below. Please understand that this is the current projection, and it was developed based on several factors, including the recent trends in cases for the city/county for each community. Changes in those trends and/or local/state guidance could impact/change these dates. We will provide regular updates of any changes.

Monday, July 6, 2020 
CSL at Abingdon
CSL at Bel Air
CSL at Cedar Bluff
CSL at Charlottesville
CSL at Farnham
CSL at Front Royal
CSL at Georgian Manor
CSL at Gloucester
CSL at Hampton
CSL at Stratford House

Monday, July 13, 2020
CSL at Radford
CSL at Berryville
CSL at Christiansburg
CSL at Churchland House
CSL at Kilmarnock
CSL at Oak Ridge

Monday, July 20, 2020 
CSL at Chesterfield
CSL at Stafford
CSL at Hillsville
CSL at Williamsburg

Monday, July 27, 2020
CSL at Cockeysville
CSL at Eastern Shore
CMC at Chesapeake
CSL at West End
CSL at South Boston

*TBD based on results of Point Prevalence Testing (CSL at Kings Grant, CSL at Leigh Hall, CSL at Fredericksburg, CSL at Hagerstown, CSL at The Ballentine)

**TBD based on baseline testing CSL at Harrisburg and The Landing at Willow Grove

Michelle Hamilton, SVP of Operations, and I had the opportunity to visit 12 of our CSL communities this week. It was amazing to see how well everyone was doing, morale is good, and to see family visits happening out doors, socially distanced dining getting started and more small group programming.

It is important that we continue to follow all of the procedures, protocols, and restrictions that have allowed us to be in the mostly COVID-free position we are in today. Associates, please be sure you are keeping safe! Families, please continue to respect the restrictions that are in place.

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,

Earl Parker
President and Chief Operating Officer

 

Company Update – Friday, July 10th 4:00PM EST

This week we learned of several new positive cases of COVID-19. Our community CSL at Leigh Hall, in Norfolk, VA has had four residents and 3 associates test positive. Our community CSL at The Ballentine, also in Norfolk, VA, has had two additional residents and 3 associates test positive. In both of these cases the residents are currently receiving treatment at a local hospital and the associates are isolated at home. Each of these communities is conducting full testing of all residents and associates.

Our community CSL at Williamsburg, in Williamsburg, VA, has had one resident test positive after a stay in a rehabilitation center. The resident currently has no symptoms and is isolated in their apartment. Our community CSL at South Boston, in South Boston, VA, has also had a resident test positive, after leaving the community to attend to a personal matter. This resident also has no symptoms and is isolated to their suite.

Finally, we had an associate each at CMC Chesapeake, in Chesapeake, VA and CSL at Hagerstown, in Hagerstown, MD, test positive. Each of these associates is isolated at home.

No other CSL communities have any confirmed or positive diagnosis at this time. We are extremely proud of how well our teams are following the proper protocols and procedures, and the resulting outcomes as it relates to controlling community spread. Thank you all for all of the efforts to keep our residents and associates safe!

We awarded the prizes for our It Takes a Team to Beat COVID-19 contest this week. The grand prize winner was Christine Creasy, a Top Talent Dining Services Associate from CSL at South Boston. She won a brand new 2020 Chevrolet Malibu. There was also a $2500 winner in each region and a $500 winner at each community. The contest rewarded each associate that worked all of their weekly scheduled shifts with an entry to the contest.

We have initiated our phased “re-opening” plan at nine communities this week and will be adding several more communities next week. We have adapted this plan to comply with guidance from VA, TN, and MD. We are working on updating guidance for PA and will be testing all residents and associates as starting point per state guidelines. Attached is an updated list of proposed dates for each community, other than PA, to enter Phase One of our plan. It is anticipated that communities will remain in Phase One for at least 14 days before being considered for transition to Phase Two. Any community that has a positive case of COVID-19 will return to the current status or Phase Zero and will have to be free from any positive cases for 14 days before moving back into Phase One.

Phase One of our re-opening plan includes:
– Beauty Salon reopening with strict protocols for distancing, sanitation, and screening.
– Scheduled Outdoor Visits with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements.
– Reopening of community dining room for Lunch meal, extended dining times to allow social distancing.
– Restarting small group activities with social distancing and mask requirements.

The current schedule for communities to transition to Phase One is below. Please understand that this is the current projection, and it was developed based on several factors, including the recent trends in cases for the city/county for each community. Changes in those trends and/or local/state guidance could impact/change these dates. We will provide regular updates of any changes.

Monday, July 6, 2020 
CSL at Abingdon
CSL at Bel Air
CSL at Cedar Bluff
CSL at Charlottesville
CSL at Farnham
CSL at Front Royal
CSL at Georgian Manor
CSL at Gloucester
CSL at Hampton
CSL at Stratford House

Monday, July 13, 2020
CSL at Radford
CSL at Berryville
CSL at Christiansburg
CSL at Churchland House
CSL at Kilmarnock
CSL at Oak Ridge

Monday, July 20, 2020
CSL at Chesterfield
CSL at Stafford
CSL at Hillsville
CSL at Williamsburg

Monday, July 27, 2020
CMC at Chesapeake
CSL at Cockeysville
CSL at Eastern Shore
CSL at West End
CSL at South Boston

*TBD based on results of Point Prevalence Testing (CSL at Kings Grant, CSL at Leigh Hall, CSL at
Fredericksburg, CSL at Hagerstown, CSL at The Ballentine)

**TBD based on baseline testing CSL at Harrisburg and The Landing at Willow Grove
It is important that we continue to follow all of the procedures, protocols, and restrictions that have allowed us to be in the mostly COVID-free position we are in today. Associates, please be sure you are keeping safe! Families, please continue to respect the restrictions that are in place.

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,

Earl Parker
President and Chief Operating Officer

 

 

Company Update – Friday, July 3rd 5:00PM EST

Today we learned that a resident at our Ballentine community in Norfolk, VA has tested positive for COVID-19. This resident was out of the community when testing and remains out of the community at this time. There are no other residents exhibiting symptoms at this time.

Earlier this week we had a resident at our South Boston community test positive for COVID-19. This resident had returned to the community from the hospital on Monday June 29th and per our protocols, the resident had been tested and quarantined pending test results and had no interaction with any other residents. Upon receipt of positive results this resident was sent to the hospital and remains out of the community at this time. All associates who provided care for the resident wore full Personal Protective Equipment (PPE).

We have an associate and several residents at various locations that are finishing up their quarantine period this weekend. Our King’s Grant community in Virginia Beach will have their second Point Prevalence Survey next Wednesday July 8th, 2020.

We continue to follow CDC/State recommended protocols, limiting all visitors to essential healthcare providers and/or compassionate care/end of life circumstances, curtailed communal dining, and canceled large group activities and programs within the community. We are also continuing the enhanced protocols, requiring all associates in our communities to wear masks at all times and the added quarantine period for all new move ins or any residents returning from being out of the community for other than essential healthcare needs. The quarantine period will last until we can obtain a negative COVID-19 test result or up to 14 days.

We are also asking all residents to wear cloth masks when they are out of their suites/apartments. We are offering that any associate or any resident that wishes to receive a baseline COVID-19 test may do so by requesting to be tested through the Executed Director at their community.

We shared our phased “re-opening” plan last week that provides our communities with guidance and protocols for beauty salon reopening, limited visitor access, communal dining, and resident programs. We have adapted this plan to comply with guidance from VA, TN, and MD. We will be conducting baseline testing at our PA communities before transitioning those communities into Phase One. We have altered some transitioning dates for communities to enter Phase One of our plan. It is anticipated that communities will remain in Phase One for at least 14 days before being considered for transition to Phase Two. Any community that has a positive case of COVID-19 will return to the current status or Phase Zero and will have to be free from any positive cases for 14 days before moving back into Phase One.

Phase One of our re-opening plan will include:
•Beauty Salon reopening with strict protocols for distancing, sanitation, and screening.
•Scheduled Outdoor Visits with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements.
•Reopening of community dining room for Lunch meal, extended dining times to allow social distancing.
•Restarting small group activities with social distancing and mask requirements.

The current schedule for communities to transition to Phase One is below. Please understand that this is the current projection, and it was developed based on several factors, including the recent trends in cases for the city/county for each community. Changes in those trends and/or local/state guidance could impact/change these dates. With recent developments at certain communities we have adjusted reopening dates of our CSL Oak Ridge, CSL South Boston and CSL at Hagerstown communities. We will continue to provide regular updates of any changes.

Monday, July 6, 2020 

CSL at Abingdon
CSL at Bel Air
CSL at Cedar Bluff
CSL at Charlottesville
CSL at Farnham
CSL at Front Royal
CSL at Georgian Manor
CSL at Gloucester
CSL at Hampton
CSL at Stratford House
CSL at Williamsburg

Monday, July 13, 2020

CSL at The Ballentine
CSL at Berryville
CSL at Christiansburg
CSL at Churchland House
CSL at Kilmarnock
CSL at Radford
CSL at Leigh Hall
CSL at Oak Ridge
CSL at South Boston

Monday, July 20, 2020

CSL at Chesterfield
CMC at Chesapeake
CSL at Hillsville
CSL at Stafford
CSL at West End
CSL at Hagerstown

Monday, July 27, 2020

CSL at Cockeysville
CSL at Eastern Shore
CSL at King’s Grant
CSL at Fredericksburg

*CSL at Harrisburg and Willow Grove to be determined once we conduct baseline testing of all residents and
associates.

This weekend is a big holiday weekend and it is important that we continue to follow all of the procedures, protocols, and restrictions that have allowed us to be in the mostly COVID-free position we are in today. Associates, please be sure you are keeping safe! Families, please continue to respect the restrictions that are in place. We wish everyone a happy and safe holiday weekend!

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,


Earl Parker

President and Chief Operating Officer

 

Company Update – Friday, June 26th 2:00PM EST

On Thursday of this week, we learned that a resident at our Fredericksburg, VA community who had recently returned from a rehabilitation stay had tested positive for COVID-19. Per our protocols, the resident had been quarantined and had no interaction with any other residents. All associates who provided care for the resident wore full Personal Protective Equipment (PPE). Also on Thursday we learned that one of our associates at our Cockeysville, MD community had come in contact with the virus outside of the community and had tested positive for COVID-19. In both cases we have notified residents, families and associates and are in communication with the Department of Health and following their guidance. Our King’s Grant community in Virginia Beach continues to have a COVID Positive wing to care for several residents that have tested positive and are in the process of recovering.

No other CSL communities have any confirmed or positive diagnosis at this time. We are extremely proud of how well our teams are following the proper protocols and procedures, and the resulting outcomes as it relates to controlling community spread. Thank you all for all of the efforts to keep our residents and associates safe!

We continue to follow CDC/State recommended protocols, limiting all visitors to essential healthcare providers and/or compassionate care/end of life circumstances, curtailed communal dining, and canceled large group activities and programs within the community. We are also continuing the enhanced protocols, requiring all associates in our communities to wear masks at all times and the added quarantine period for all new move ins or any residents returning from being out of the community for other than essential healthcare needs. The quarantine period will last until we can obtain a negative COVID-19 test result or up to 14 days. We are also asking all residents to wear cloth masks when they are out of their suites/apartments.

We have finalized a phased “re-opening” plan that provides our communities with guidance and protocols for beauty salon reopening, limited visitor access, communal dining, and resident programs. We have adapted this plan to comply with guidance from VA, TN, and MD. We are still awaiting guidance from PA. We have also developed proposed dates for each community, other than PA, to enter Phase One of our plan. PA communities will be added to the timeline as soon as we receive the state guidance. It is anticipated that communities will remain in Phase One for at least 14 days before being considered for transition to Phase Two. Any community that has a positive case of COVID-19 will return to the current status or Phase Zero and will have to be free from any positive cases for 14 days before moving back into Phase One.

Phase One of our re-opening plan will include:

  • Beauty Salon reopening with strict protocols for distancing, sanitation, and screening.
  • Scheduled Outdoor Visits with family members, limited to 2 visitors at a time and limited to 30 minutes, with social distancing, screening and mask requirements.
  • Reopening of community dining room for Lunch meal, extended dining times to allow social distancing.
  • Restarting small group activities with social distancing and mask requirements.

The current schedule for communities to transition to Phase One is below. Please understand that this is the current projection, and it was developed based on several factors, including the recent trends in cases for the city/county for each community. Changes in those trends and/or local/state guidance could impact/change these dates. We will provide regular updates of any changes.

Monday, July 6, 2020 

CSL at Abingdon

CSL at Bel Air

CSL at Cedar Bluff

CSL at Christiansburg

CSL at Charlottesville

CSL at Farnham

CSL at Front Royal

CSL at Kilmarnock

CSL at Georgian Manor

CSL at Gloucester

CSL at Radford

CSL at Hampton

CSL at Oak Ridge

CSL at South Boston

CSL at Stratford House

CSL at Williamsburg

Monday, July 13, 2020

CSL at the Ballentine

CSL at Berryville

CSL at Christiansburg

CSL at Churchland House

CSL at Hagerstown

CSL at Kilmarnock

CSL at Leigh Hall

CSL at Radford

Monday, July 20, 2020

CSL at Chesterfield

CMC at Chesapeake

CSL at Hillsville

CSL at Stafford

Monday, July 27, 2020

CSL at Cockeysville

CSL at Eastern Shore

CSL at Fredericksburg

CSL at King’s Grant

CSL at West End

*CSL at Harrisburg and Willow Grove to be determined once State of Pennsylvania guidance received.

It is important that we continue to follow all of the procedures, protocols, and restrictions that have allowed us to be in the mostly COVID-free position we are in today. Associates, please be sure you are keeping safe! Families, please continue to respect the restrictions that are in place.

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,

Earl Parker
President and Chief Operating Officer

 

Company Update – Friday, June 19th 4:00PM EST

Dear Residents, Families, and Associates:
On Monday of this week, we received the complete results of the Point Prevalence Testing of all residents and associates at our Kings Grant community, in Virginia Beach, VA. Of the 120 tests that were completed, 102 were negative and 18 were positive. We have established a dedicated COVID positive wing in the community to care for those positive residents and have designated staff to provide care in this area.

No other CSL communities have any confirmed or positive diagnosis at this time. We are extremely proud of how well our teams are following the proper protocols and procedures, and the resulting outcomes as it relates to controlling community spread. Thank you all for all of the efforts to keep our residents and associates safe!

We continue to follow CDC/State recommended protocols, limiting all visitors to essential healthcare providers and/or compassionate care/end of life circumstances, curtailed communal dining, and canceled large group activities and programs within the community. We are also continuing the enhanced protocols, requiring all associates in our communities to wear masks at all times and the added quarantine period for all new move ins or any residents returning from being out of the community for other than essential healthcare needs. The quarantine period will last until we can obtain a negative COVID-19 test result or up to 14 days. We are also asking all residents to wear cloth masks when they are out of their suites/apartments.
We have developed a draft phased “re-opening” plan outlining the guidance and protocols for beauty salon reopening, limited visitor access, communal dining, and resident programs. As soon as we receive re-opening guidance from the individual states (TN, MD, PA, and VA) we will begin initiating these plans. Please know that we understand the importance of returning some sense of normalcy, and are carefully balancing that with the need to maintain our infection control protocols. We hope to be able to share a timeline and additional details by next Friday.
It is important that we continue to follow all of the procedures, protocols, and restrictions that have allowed us to be in the mostly COVID-free position we are in today. Associates, please be sure you are keeping safe! Families, please continue to respect the restrictions that are in place. We have heard feedback over the last week that some families are removing screens from resident rooms and possibly even climbing into the rooms. This can endanger the safety of all of our residents and associates. We need everyone’s assistance to continue to protect the safety of all of our residents and associates. If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.
Sincerely,

Earl Parker

President and Chief Operating Officer

 

Company Update – Friday, June 12th 3:30PM EST

This past week we had four additional residents and two associates from our Kings Grant community, in Virginia Beach, VA test positive for COVID-19. This community had a Point Prevalence Testing of all residents and associates on June 9th and we are awaiting their complete results. We have begun establishing a dedicated COVID positive wing in the community to care for those positive residents and are working to have designated staff to provide care in this area.

Our community in Christiansburg, VA had one resident test positive on Monday, June 8th. The Department of Health came to the community and completed a Point Prevalence testing of all residents and associates on Tuesday, June 9th. We have received the full results from Christiansburg and all of the more than 100 tests completed were negative. No other CSL communities have any confirmed or positive diagnosis at this time. We are extremely proud of how well our teams are following the proper protocols and procedures, and the resulting outcomes as it relates to controlling community spread. Thank you all for all of the efforts to keep our residents and associates safe!

We continue to follow CDC/State recommended protocols, limiting all visitors to essential healthcare providers and/or compassionate care/end of life circumstances, curtailed communal dining, and canceled large group activities and programs within the community. We are also continuing the enhanced protocols, requiring all associates in our communities to wear masks at all times and the added quarantine period for all new move ins or any residents returning from being out of the community for other than essential healthcare needs. The quarantine period will last until we can obtain a negative COVID-19 test result or up to 14 days. We are also asking all residents to wear cloth masks when they are out of their suites/apartments.

We have developed a draft phased “re-opening” plan outlining the guidance and protocols for beauty salon reopening, limited visitor access, communal dining, and resident programs. We will be further refining these plans next week and are awaiting guidance in finalizing our plans from the different states in which we operate as it is likely that the plans will vary, in scope and timing, across our portfolio of communities. Please know that we understand the importance of returning some sense of normalcy, and are carefully balancing that with the need to maintain our infection control protocols. We hope to be able to share some additional specifics by next Friday.

It is important that we continue to follow all of the procedures, protocols, and restrictions that have allowed us to be in the mostly COVID-free position we are in today. Associates, please be sure you are keeping safe! Families, please continue to respect the restrictions that are in place. We have heard feedback over the last week that some families are removing screens from resident rooms and possibly even climbing into the rooms. This can endanger the safety of all of our residents and associates. We need everyone’s assistance to continue to protect the safety of all of our residents and associates. If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,

Earl Parker President and Chief Operating Officer

 

Company Update – Friday, June 5th 3:30PM EST

This past week we have had two residents, who resided at CSL at Kings Grant, in Virginia Beach, VA test positive for COVID-19. In each case the resident displayed symptoms and was sent to a local hospital where they were tested. Several other Kings Grant associates and residents were tested on site, and all test results received so far have been negative. The Department of Health has offered CSL at Kings Grant a “Point Prevalence Test”, where they will test all residents and associates on the same day. We have accepted this offer, and the testing will be completed on Tuesday, June 9th. No other CSL communities have any confirmed or positive diagnosis at this time. We are extremely proud of how well our teams are following the proper protocols and procedures, and the resulting outcomes as it relates to controlling community spread. Thank you all for all of the efforts to keep our residents and associates safe!

We continue to follow CDC/State recommended protocols, limiting all visitors to essential healthcare providers and/or compassionate care/end of life circumstances, curtailed communal dining, and canceled large group activities and programs within the community. We are also continuing the enhanced protocols, requiring all associates in our communities to wear masks at all times and the added quarantine period for all new move ins or any residents returning from being out of the community for other than essential healthcare needs. The quarantine period will last until we can obtain a negative COVID-19 test result or up to 14 days. We are also asking all residents to wear cloth masks when they are out of their suites/apartments.

We are discussing what a phased re-opening may look like, for Commonwealth Senior Living. We have a team that is working on drafting the guidance and protocols for beauty salon reopening, limited visitor access, communal dining, and resident programs. In each of these areas we will be looking at federal, state, and local government guidance in finalizing our plans and it is likely that the plans will vary, in scope and timing, across our portfolio of communities. Please know that we understand the importance of returning some sense of normalcy, and are carefully balancing that with the need to maintain our infection control protocols. We hope to be able to share some additional specifics by next Friday.

It is important that we continue to follow all of the procedures, protocols, and restrictions that have allowed us to be in the mostly COVID-free position we are in today. Associates, please be sure you are keeping safe! Families, please continue to respect the restrictions that are in place. We need everyone’s assistance to continue to protect the safety of all of our residents and associates.

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,


Earl Parker
President and Chief Operating Officer

 

Company Update – Friday, May 29th 3:00PM EST

This past week we have had one associate at CSL at Kings Grant, in Virginia Beach, VA and one associate at CSL at South Boston, in South Boston, VA test positive for COVID-19. In each case the associates left to quarantine at home. At Kings Grant we tested several other associates and all test results received so far have been negative. At South Boston, there have been no other residents or associates with symptoms. As a follow up to the one resident at Kilmarnock and one resident at West End cases that I reported last week, the Kilmarnock resident has now received two negative tests, and will be removed from quarantine on Sunday. The West End resident has been out of the community, awaiting two negative tests and the Department of Health has indicated that it is most likely that the resident was not contagious when she was with us. No other CSL communities have any confirmed or positive diagnosis at this time. We are extremely proud of how well our teams are following the proper protocols and procedures, and the resulting outcomes as it relates to controlling any community spread. Thank you all for keeping our residents and associates safe!

We continue to follow CDC/State recommended protocols, limiting all visitors to essential healthcare providers and/or compassionate care/end of life circumstances, curtailed communal dining, and canceled large group activities and programs within the community. We are also continuing the enhanced protocols, requiring all associates in our communities to wear masks at all times and the added quarantine period for all new move ins or any residents returning from being out of the community for other than essential healthcare needs. The quarantine period will last until we can obtain a negative COVID-19 test result or up to 14 days.

We are discussing what a phased re-opening may look like, for Commonwealth Senior Living. Recent updates to CDC guidance recommend that residents wear cloth masks when they are out of their suites/apartments. As we think about a process that will have residents out of their suites/apartments more regularly in the near future, we have purchased three cloth masks for every resident. They will be distributed next week. Our protocol will be that they be laundered however the residents’ current laundry is handled. (If resident does own laundry, they
will launder, if community does resident laundry, community will launder, if family does laundry, family will launder) Residents who have their own cloth masks are welcome to use those as well.

It is important that we continue to follow all of the procedures, protocols, and restrictions that have allowed us to be in the mostly COVID-free position we are in today. Associates, please be sure you are keeping safe! Families, please continue to respect the restrictions that are in place. We need everyone’s assistance to continue to protect the safety of all of our residents and associates.

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,

Earl Parker
President and Chief Operating Officer

 

Company Update – Friday, May 22nd 4:45PM EST

This past week we have had a resident at our Kilmarnock, VA location and a resident at our West End Richmond, VA location test positive for COVID-19. Both residents had recently came/returned from skilled nursing, and were under quarantine until the test results were received. In each case we immediately notified the local department of health and are following their guidance. There are no other residents or associates at either location that currently have symptoms. As a follow up to the three cases reported last week, all residents and
associates that were tested came back negative, and there are no other associates or residents with symptoms. No other CSL communities have any confirmed or positive diagnosis at this time. We are extremely proud of how well our teams are following the proper protocols and procedures, and the resulting outcomes as it relates to controlling any community spread. Thank you all for keeping our residents and associates safe!

We continue to follow CDC/State recommended protocols, limiting all visitors to essential healthcare providers and/or compassionate care/end of life circumstances, curtailed communal dining, and canceled large group activities and programs within the community. We are also continuing the enhanced protocols, requiring all associates in our communities to wear masks at all times and the added quarantine period for all new move ins or any residents returning from being out of the community for other than essential healthcare needs. The quarantine period will last until we can obtain a negative COVID-19 test result or up to 14 days.

As states begin re-opening plans, we are receiving questions about when CSL will start to allow beauty salons to open, outings to restart, and relax visitor access restrictions. We are discussing what a phased re-opening may look like, for Commonwealth Senior Living, but we anticipate at least several more weeks of the current status. The only exception for residents leaving the community is for essential healthcare services, such as dialysis, chemotherapy, etc. Any resident who leaves the community for reasons other than essential healthcare services will be subject to an in suite/apartment quarantine period for up to 14 days, or until a negative COVID-19 test
result is received.

It is important that we continue to follow all of the procedures, protocols, and restrictions that have allowed us to be in the mostly COVID-free position we are in today. Associates, please be sure you are keeping safe! Families, please continue to respect the restrictions that are in place. We need everyone’s assistance to continue to protect the safety of all of our residents and associates.

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,


Earl Parker
President and Chief Operating Officer

 

Company Update – Friday, May 15th 4:45PM EST

Dear Residents, Families, and Associates:

This past week we have had an associate at our Willow Grove, PA location, an associate at our King’s Grant, Virginia Beach location and a resident at our South Boston, VA location, each test positive for COVID-19. Both associates had been out of the community for several days when we received the results and they are now self-quarantined at home. The resident had recently returned from skilled nursing, and was under quarantine until the test results were received, and they are now being treated at a local hospital. In each case we immediately notified the local department of health and are following their guidance. There are no other residents or associates at either location that currently have symptoms. No other CSL communities have any confirmed or positive diagnosis at this time.

We continue to follow CDC/State recommended protocols, limiting all visitors to essential healthcare providers and/or compassionate care/end of life circumstances, curtailed communal dining, and canceled large group activities and programs within the community. We are also continuing the enhanced protocols, requiring all associates in our communities to wear masks at all times and the added quarantine period for all new move ins or any residents returning from an overnight stay out of the community. The quarantine period will last until we can obtain a negative COVID-19 test result or up to 14 days.

As states begin re-opening plans, we are receiving questions about when CSL will start to allow beauty salons to open, outings to restart, and relax visitor access restrictions. We are discussing what a phased re-opening may look like, for Commonwealth Senior Living, but we anticipate at least several more weeks of the current status. We are concerned that as local businesses begin to reopen, residents and/or their families may choose to venture out of the community and participate in these re-openings. These decisions can endanger the health and safety of all residents and associates in the community. We are strongly encouraging that this not occur. The only exception for leaving the community is for essential healthcare services, such as dialysis, chemotherapy, etc. Any resident who leaves the community for reasons other than essential healthcare services will be subject to an in suite/apartment quarantine period for up to 14 days, or until a negative COVID-19 test result is received.

It is important that we continue to follow all of the procedures, protocols, and restrictions that have allowed us to be in the mostly COVID-free position we are in today. Associates, please be sure you are keeping safe! Families, please continue to respect the restrictions that are in place. We need everyone’s assistance to continue to protect the safety of all of our residents and associates.

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,

Earl Parker

President and Chief Operating Officer

 

Company Update – Friday, May 8th 3PM EST

This past week we have not had any new cases of associates testing positive for COVID-19 and there continues to be no residents in any of our communities that have tested positive. We now have on site testing capabilities in almost every community. Having this testing available allows us to test any new resident and residents returning from other healthcare settings. We continue to follow CDC/State recommended protocols, limiting all visitors to essential healthcare providers and/or compassionate care/end of life circumstances, curtailed communal dining, and canceled large group activities and programs within the community. We are also continuing the enhanced protocols, requiring all associates in our communities to wear masks at all times and the added quarantine period for all new move ins or any residents returning from an overnight stay out of the community. The quarantine period will last until we can obtain a negative COVID-19 test result or up to 14 days.

As of today, about thirty states have initiated some level of re-opening and many others are planning for it. As I have shared previously, in all re-opening scenarios, senior living communities are in the last planned segment/stage. While I understand it is difficult, especially with Mother’s Day this weekend, we cannot begin to loosen our protocols or let our guard down yet. We are discussing what a phased reopening may look like, for Commonwealth Senior Living, but we anticipate at least several more weeks of the current status. It is important that we continue to follow all of the procedures, protocols, and restrictions that have allowed us to be in the mostly COVID-free position we are in today. Associates, please be sure you are keeping safe! Families, please continue to respect the restrictions that are in place. We need everyone’s assistance to continue to protect the safety of all of our residents and associates.

I have heard that there is significant excitement about our “It Takes a Team to Beat COVID-19” contest. On July 4th, we will draw the prize winners. The Grand Prize is a brand new 2020 Chevy Malibu. Each of our 6 regions will award a $2,500 prize, and each community will have a $500 winner. We appreciate everything our community teams are doing to care for our residents!

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,


Earl Parker

President and Chief Operating Officer

 

Company Update – Friday, May 1st 4PM EST

This past week we had one associate at CSL at Georgian Manor in Chesapeake, VA and one associate at CSL at Hagerstown, in Hagerstown, MD, test positive for COVID-19. In each of these cases, we immediately reported the positive result to the Department of Health and state licensing agencies. Both of these associates had been out of their respective communities for 6-13 days, and the local Departments of Health did not believe there was any concern of spread in the community’s nor did they request us to make and changes in our protocols. We continue to have no other residents or associates with a positive/confirmed diagnosis in the company.

We continue to follow CDC/State recommended protocols, limiting all visitors to essential healthcare providers and/or compassionate care/end of life circumstances, curtailed communal dining, and canceled large group activities and programs within the community. We are also continuing the enhanced protocols, requiring all associates in our communities to wear masks at all times and the added quarantine period for all new move ins or any residents returning from an overnight stay out of the community. The quarantine period will last until we can obtain a negative COVID-19 test result or up to 14 days.

We now have the ability to perform in house testing at the majority of our communities and we are testing those returning from the hospital/skilled nursing, new move ins, and residents and associates, as appropriate, who have symptoms.

Last week we launched the It Takes a Team to Beat COVID-19 contest for our community based, non-department head associates. This contest will reward each associate who works their scheduled shifts each week with a contest entry. On July 4th, we will draw the prize winners. The Grand Prize is a brand new 2020 Chevy Malibu. Each of our 6 regions will award a $2,500 prize, and each community will have a $500 winner. We hope this helps maintain the amazing teamwork in our communities and adds a boost of excitement as we foresee this COVID journey has a considerable way to go. We appreciate everything our community teams are doing to care for our residents!

There continues to be discussion, and some action, about states starting to re-open. In all of the proposals that I have seen, senior living is projected in the final stages. We are starting to discuss this as it relates to Commonwealth Senior Living, but we anticipate at least several more weeks of the current status. It is important that we continue to follow all of the procedures, protocols, and restrictions that have allowed us to be in the mostly COVID-free position we are in today. Associates, please be sure you are keeping safe! Families, please continue to respect the restrictions that are in place. We need everyone’s assistance to continue to protect the safety of all of our residents and associates.

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,

Earl Parker

President and Chief Operating Officer

 

Company Update – Friday, April 24th 4:00PM EST

As of this writing, we have had two associates at our Charlottesville community diagnosed as positive for COVID19. We have also had one resident at The Landing at Willow Grove, in Pennsylvania who has been diagnosed as positive. The two associates are quarantining at home, and the resident in PA is at a local hospital. In each of these cases, we immediately reported the positive result to the Department of Health and state licensing agencies and we are following their recommendations closely. We continue to have no other residents or associates with a positive/confirmed diagnosis in the company.

We continue to follow CDC/State recommended protocols, limiting all visitors to essential healthcare providers and/or compassionate care/end of life circumstances, curtailed communal dining, and canceled large group activities and programs within the community. We are also continuing the enhanced protocols, requiring all associates in our communities to wear masks at all times and the added quarantine period for all new move ins or any residents returning from an overnight stay out of the community. The quarantine period will last until we can obtain a negative COVID-19 test result or up to 14 days.

We now have the ability to perform in house testing at the majority of our communities and we are testing those returning from the hospital/skilled nursing, new move ins, and residents and associates, as appropriate, who have symptoms.  This week we launched the It Takes a Team to Beat COVID-19 contest for our community based, non-department head associates. This contest will reward each associate who works their scheduled shifts each week with a contest entry. On July 4th, we will draw the prize winners. The Grand Prize is a brand new 2020 Chevy Malibu. Each of our 6 regions will award a $2,500 prize, and each community will have a $500 winner. We hope this helps maintain the amazing teamwork in our communities and adds a boost of excitement as we foresee this COVID journey has a considerable way to go. We appreciate everything our community teams are doing to care for our residents!

There is much discussion in the news about states starting to re-open and debate about the timing. In all of the proposals that I have seen, senior living is projected in the final stages. It is important that we continue to follow all of the procedures, protocols, and restrictions that have allowed us to be in the mostly COVID-free position we are in today. Associates, please be sure you are keeping safe! Families, please continue to respect the restrictions that are in place. We need everyone’s assistance to continue to protect the safety of all of our residents and associates.

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,

Earl Parker
President and Chief Operating Officer

 

Company Update – Friday, April 17th 4:00PM EST

As of this writing, we have had one associate at our Charlottesville community who has been diagnosed as positive for COVID-19. We continue to have no residents or other associates with a positive/confirmed diagnosis in the company.

We reported the positive result to the Department of Health and at their recommendation we have communicated with associates who had direct contact with this associate and have asked them to quarantine at home for 14 days, or until they receive a negative test for COVID-19. Currently no other associates or residents have symptoms. Based on the discussion with the Department of Health, there was no immediate concern regarding transfer to residents, however we are increasing daily temperature checks and monitoring efforts.

We continue to follow CDC/State recommended protocols, limiting all visitors to essential healthcare providers and/or compassionate care/end of life circumstances, curtailed communal dining, and canceled large group activities and programs within the community. We are also continuing the enhanced protocols I shared last week, requiring all associates in our communities to wear masks at all times and the added quarantine period for all new move ins or any residents returning from an overnight stay out of the community. The quarantine period will last until we can obtain a negative COVID-19 test result or up to 14 days.

I also shared last week that CSL is actively working to be able to complete in house testing. I can share that we have begun this process and are currently able to perform in house testing at approximately half of our communities and we intend to increase those numbers over the next week.

On a weekly call with all communities today, I thanked the teams for all that they have done so far that has contributed to current successes. We cannot, however, become complacent. We must continue to do what we have been doing, and maintain our diligence and focus. I ask each of you to continue to do the same thing. Maintain distancing, families please continue to stay home, and help us flatten the curve.

To all of our associates, THANK YOU! We continue to appreciate your dedication and commitment to fulfilling the service promise that we have with our residents and families and we are here to support you.

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

While we are happy to report our residents are safely thriving in our communities, many of us know of other seniors who are isolated at home during this pandemic.  During these uncertain times, it may be hard to know how they are struggling or when to determine if they need more support.  We have an anonymous and free online assessment that provides families with questions about their current loved one’s situation and offers support on how to determine when and if additional resources are needed.  If you know someone who might benefit from this assessment, please share this link with them: Senior Support Assessment.

Sincerely,

Earl Parker
President and Chief Operating Officer

 

Company Update – Friday, April 10th 4:00PM EST

As of this writing, there continues to be no known cases of COVID-19 in any CSL community. While we are happy to report that we have no known cases, we are also fully prepared to respond appropriately if they should develop. Each of our communities has received very specific protocols on how to handle this if should arise, and we continue to have daily communication with our community teams and provide them with ongoing and updated information, guidance and training.

We continue to follow CDC/State recommended protocols, limiting all visitors to essential healthcare providers and/or compassionate care/end of life circumstances, curtailed communal dining, and canceled large group activities and programs within the community.

On Saturday, April 4th, based on updated CDC and government guidance, we began requiring all associates in our communities to wear masks at all times. This has placed increased pressure on our supply of PPE and added considerable cost, but our home office procurement team has been able to rise to the challenge, securing 40,000 additional masks and countless other PPE over the last two weeks.

This week we also introduced new protocols for any new move-ins, and for any residents returning from an overnight stay outside of the community. While we had previously required increased screening and medical clearance, we have now added a “quarantine period” to our protocol. This period will last until we can obtain a negative COVID-19 test result or up to 14 days. CSL is actively working to be able to complete in house testing and we hope to be able to have results in 72-96 hours. While we understand that the term “Quarantine” can sound concerning, with the current social distancing and CDC/State Regulatory guidelines that we are operating within, the differences are not that significant, but they provide increased peace of mind in keeping existing residents safe.

On a weekly call with all communities today, I thanked the teams for all that they have done so far that has contributed to current successes. We cannot, however, become complacent. We must continue to do what we have been doing, and maintain our diligence and focus. I ask each of you to continue to do the same thing. Maintain distancing, families please continue to stay home, and help us flatten the curve.

To all of our associates, THANK YOU! We continue to appreciate your dedication and commitment to fulfilling the service promise that we have with our residents and families and we are here to support you.

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,

Earl Parker
President and Chief Operating Officer

 

Company Update – Friday, April 3rd 4:00PM EST

At Commonwealth Senior Living, we have what we call our Noble Selling Purpose. It is the “Why” we do what we do. For us that purpose is, “We Improve the Lives of Seniors, Their Families, and Each Other.” We Listen, We Love, We Care, We Serve. It is amazing to see how our teams are living up to every day. Despite personal challenges, child care issues, fears about their own families and many other things, they are showing up every day to fulfill our purpose, and care for “Their Residents”.

We are so proud of the efforts of every one of our team members, and hope that you feel the same way. We are often asked; how can I help show my appreciation. First and foremost, please send emails to the community, send cards of appreciation, share positive social media feedback, and simply say Thank You when you speak to members of the team. If you are interested, and able, I would also encourage you to consider making a donation of any size to Commonwealth Cares. Commonwealth Cares is a 501 (c3) not for profit foundation that we established to help our associates in times of unplanned financial needs. The majority of the fundraising comes from an annual golf tournament and payroll deductions that many associates participate in. We do not normally solicit funds from family members unless it is through a local fundraising event that is held at the community. Knowing that our foundation is likely to be receiving an increased number of requests, I wanted to share the information with you. No one will know who does or doesn’t contribute, but again, if you have the ability and are interested, it will go a good cause, helping those who help others. www.CommonwealthCares.net.

Our communities continue to follow all CDC recommended skilled nursing home protocols, limiting all visitors to essential healthcare providers and/or compassionate care/end of life circumstances, curtailed communal dining, and canceled large group activities and programs within the community. This hasn’t been easy, but a look at our community Facebook pages will show you how resilient and creative our residents, families, and associates can be and the bar continues to be raised as I see the new posts and videos daily.

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, or challenges getting a response from the community, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,


Earl Parker
President and Chief Operating Officer

 

Company Update – Friday, March 27 4:00 PM EST

As I have written previously, our primary focus at Commonwealth Senior Living (CSL) is on improving the lives of seniors, their families and each other. As of this writing, there continues to be no known cases of Coronavirus in any CSL community. We have had several residents and associates tested, and to date all results that we have received have been negative. While we are happy to report that we have no known cases, we are also fully prepared to respond appropriately if they should develop. Each of our communities has received very specific protocols on how to handle this if should arise, and we continue to have daily communication with our community associates and provide them with ongoing and updated training.

I am certain that most of you have heard about the shortage of Personal Protective Equipment (PPE). We too face challenges in this area, although we have a team that has been working tirelessly, 7 days a week, to locate, purchase, and distribute these supplies to our communities. Our team has found there are many scams, and false hopes out there, and as you can imagine the supply/demand imbalance for PPE has doubled and tripled pricing in many cases. We have been able to obtain a base level supply for each community and additional supplies that we can rapidly deploy to specific communities as the needs change.

We continue to follow CDC recommended skilled nursing home protocols, limiting all visitors to essential healthcare providers and/or compassionate care/end of life circumstances, curtailed communal dining, and canceled large group activities and programs within the community. This hasn’t been easy, but a look at our community Facebook pages will show you how resilient and creative our residents, families, and associates can be and the bar continues to be raised as I see the new posts and videos daily.

I want to thank you all for your continued support of our visiting restrictions and steps to help limit any chances for exposure. It is vitally important that we all do our part to help “Flatten the Curve” and work towards getting back to some sense of normalcy as soon as possible.

To all of our associates, THANK YOU! We continue to appreciate your dedication and commitment to fulfilling the service promise that we have with our residents and families and we are here to support you. If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, or challenges getting a response from the community, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,


Earl Parker

President and Chief Operating Officer

 

Company Update – Friday, March 20 5:00 PM EST

As you know, our primary focus at Commonwealth Senior Living (CSL) is on improving the lives of seniors, their families and each other. As of this writing, there continues to be no known cases of Coronavirus in any CSL community. While we are happy to report that we have no known cases, we are also fully prepared to respond appropriately if they should develop. Each of our communities has received very specific protocols on how to handle this if should arise, and we continue to have daily communication with our community associates.

As you are aware, starting March 16, 2020 we are implemented the CDC recommended skilled nursing home protocols, limiting all visitors to essential healthcare providers and/or compassionate care/end of life circumstances, curtailed communal dining, except in cases where assistance is required and in some memory care environments and canceled large group activities and programs within the community. This hasn’t been easy, but a look at our community Facebook pages will show you how resilient and creative our residents, families, and associates can be. From hallway bingo, to window visits, FaceTime, SMILE, and just sharing whiteboard messages to families on Facebook, it looks like our folks are still having Fun.

One challenge that we continue to face is some families insisting on taking residents out of the community. This is not a safe or recommended practice. Every such interaction is adding an unnecessary risk of exposure to every one of our residents and associates. I am asking you to please refrain from this unless it is for an essential medical appointment, such as dialysis, chemotherapy, etc. We really appreciate your continued support and patience to help all of us get through this safely.

To all of our associates, THANK YOU! We continue to appreciate your dedication and commitment to fulfilling the service promise that we have with our residents and families and we are here to support you. If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, or challenges getting a response from the community, we have established a 24/7 toll free CSL Hotline that is personally staffed by representatives from our home office. If they can’t answer your question immediately, they will take ownership, get the answer, and get back to you. That number is (866) 504-1053.

Sincerely,


Earl Parker
President and Chief Operating Officer

Company Update – Monday, March 16th 5:00 PM EST

As you know, our primary focus at Commonwealth Senior Living (CSL) is on improving the lives of seniors, their families and each other. As of this writing, there continues to be no known cases of Coronavirus in any CSL community.

Our CSL taskforce has been discussing our interventions and protocols and seeking further advice and guidance from state and local government agencies. On the advice of these agencies, as of 5:00 pm today, March 16, 2020 we are implementing the CDC recommended skilled nursing home protocols, limiting all visitors to essential healthcare providers and/or compassionate care/end of life circumstances. We will also be curtailing communal dining, except in cases where assistance is required and in some memory care environments. Additionally, we will be canceling all
group activities and programs within the community.

These are not decisions that we have made lightly. We know the positive impact of socialization, visitors, dining and effective programming has on our residents, but with the further guidance that we received today from the government, we believe that this is the best course of action at this time.

As I have previously shared, while the spread of Coronavirus is a major global concern, infection control is nothing new for us here at CSL. If you live in, work in, or visit one of our communities, you know that we fully grasp the risk that cold and flu season poses to our residents and associates every year and we have a keen focus on minimizing any negative impacts.

This situation is fluid, and we will continue to update our families on the steps we are taking, while balancing the need to maintain important family contact and our desire to create a happy and engaging home for all residents. Our community teams have access to alternative methods to support communication and virtual visits via SMILE, FaceTime, and Skype and we encourage families to reach out and engage with these options.

To all of our associates, THANK YOU! We appreciate your dedication and commitment to fulfilling the service promise that we have with our residents and families and we are here to support you. If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams.

 

Company Update – Thursday, March 12th 5:00 PM EST

Currently, there are no known instances of COVID-19 at any Commonwealth Senior Living (CSL) community. In addition to the strong infection control and emergency preparedness programs we already have in place, and based on guidance from the Centers for Disease Control and Prevention (CDC) and other health and government officials, CSL continues to follow extra precautions to help prevent the spread of the virus.

Pursuant to our previous update regarding our COVID-19 prevention efforts, we wanted to make you aware of additional steps we are taking in adherence with all state and local Executive Orders and official guidelines throughout the states in which we manage communities. The CDC, healthcare associations and local health departments have now updated their guidance to encourage the public to avoid long-term care facilities, referencing the increased risk presented to older adults from COVID-19.

Commonwealth Senior Living (CSL) is taking the prudent step to limit community visitors to only those individuals who need entry at this time. Please know that we are working to maintain normalcy for our residents and families despite this change. Our current actions include:

  • Discouraging routine social visits while working one-on-one with families who may have critical needs to visit their loved ones at this time.
  • Encouraging our residents and families to utilize alternative methods of communication such as SMILE, FaceTime, and Skype. (our associates will provide assistance)
  • Requiring visits to occur in the resident’s suite and limiting time in public areas of our community. Upon entering the community, everyone will be asked to wash their hands, signed in, and screened. Screening will include confirmation of a body temperature of less than 100.4 degrees.
  • Collaborating with medical providers and others who serve our residents (e.g., hospice providers) to make alternative arrangements if necessary, while following our strict screening protocols for anyone who still needs to enter our community.
  • Reinforcing our strong resident programming, with an enhanced activities calendar focused on in-house activities and small group gatherings.
  • Enhanced Screening:
  • Residents: All residents are being screened daily to ensure they are in good health.
  • Visitors: All visitors, including vendors, family members, and external medical providers, must check in and be screened for illness and recent travel. Signage to this effect has been posted in visitor entry areas. Should you choose to visit our community, please anticipate being asked questions upon check-in.
  • Associates: All associates are being screened at the beginning of each shift concerning possible illness and to review their recent travel history and whom they have come into contact with who may have been exposed to COVID-19.

Gatherings – Per the CDC’s recommendation, CSL intends to limit large gatherings (defined as 10 or more people) to help protect the health and safety of residents and team members. This impacts events that are happening within the community with attendees from outside as well as resident outings.

  • Communities will postpone large family events at this time.
  • As communities limit resident outings, we are encouraging residents to participate in diverse in-house programming to help ensure our residents are happy and engaged.

Training – We are continuing in-service training at all our locations to reinforce and practice evidence-based infection control protocols, including proper handwashing and cleaning processes.
As always, should there be signs of an outbreak at a community, we will follow the recommended health department protocols, including immediately contacting the local health department, communicating with families and working together to help protect the safety of our residents and team members.

 

Company Update – Wednesday, March 4th

Dear Commonwealth Residents, Families, and Associates:

As we continue to improve the lives of seniors, their families, and each other, we are taking precautions to protect our residents and associates from Coronavirus Virus Disease 2019 (COVID-19). The Centers for Disease Control and Prevention (CDC) reports that there have been more than 100 confirmed cases of COVID-19 in the US. As you may have heard, the CDC has advised that more cases in the US are likely including person-to-person spread. We are ensuring that our communities are appropriately prepared. At this point the disease continues to present and spread similar to seasonal influenza, and therefore the preventative measures are the same as what is used normally this time of year.

We have had no cases of COVID-19 in our communities, and resident health and safety remains our top priority. We are following all guidelines from the CDC and our health departments, which include appropriate handwashing and disinfection practices. As always, we are assisting any resident who has signs and/or symptoms of respiratory illness (cough, fever, malaise) to stay in his/her apartment, and seek immediate medical attention while continuing to practice standard, droplet, and contact precautions as appropriate. We are ensuring our communities have appropriate supplies on hand to respond to respiratory illness outbreaks and reminding everyone to cover the mouth/nose when coughing or sneezing, wash hands frequently, and stay home if feeling ill. In addition, we have an established communication plan and our associates receive ongoing information and training on respiratory illness, including infection control practices, and monitoring for signs and symptoms.

We are reminding our associates, residents, and visitors to always follow these recommendations from the CDC to prevent the spread of respiratory illnesses:
• Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
• Avoid touching your eyes, nose, and mouth with unwashed hands.
• Avoid close contact with people who are sick.
• Stay home when you are sick.
• Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
• Clean and disinfect frequently touched objects and surfaces.

There is a wealth of additional information available on the CDC website:
https://www.cdc.gov/coronavirus/2019-ncov/index.html

Please notify the Executive Director of your community if it has been less than 14 days since you have traveled outside of the US or if you have future travel outside of the US. Please also reach out to the Executive Director at your community if you have any questions or concerns.

Kindest Regards,


Giovanni Montague-Sneed, MS, RN, CDAL, C-AL
Senior Vice President of Resident Care