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How TSOLife is Transforming the Resident Experience at Commonwealth Senior Living

By: Commonwealth Senior Living / 13 Sep 2024

It can sometimes be difficult to entrust your loved one's care to someone else after taking on the responsibility yourself. Being less involved in their day-to-day routine may also feel odd at first. At Commonwealth Senior Living, some of the concerns we hear most often are, "Will my loved one still be able to do the things they enjoy the most?" and "How will I know my loved one is enjoying themself in the community?" We are always looking for new ways to ensure our residents are engaged and keep our families looped in on the fun! TSOLife is our communication platform, designed to enhance our ability to provide the best experience for our residents and their families. 

Introducing TSOLife

This comprehensive communication platform gives our Resident Programs Teams the opportunity to get to know residents and their families better and tailor programs, activities, events, and occasions in the community to meet their preferences. 

Custom Resident Profiles

Tedious new-resident paper charts are a thing of the past! Now, your loved one's experience will start with a thirty-minute one-on-one conversation with a passionate associate. Through AI-powered technology, these conversations are transformed into a full resident profile, including their hobbies, favorite foods, and interests. 

Activities Calendars 

Are you ever curious about what your loved one is doing during the day? Maybe it's a morning yoga class, lunchtime paint and sip, or a weekend activity in the garden. TSOLife allows families to view the community's activities calendars and see exactly what programs and activities are scheduled on any given day. 

Family Communication

The TSOLife Mobile app lets our associates communicate with family members directly. This resource is helpful if a family has any questions or concerns about their loved one.

Enriching the Resident Experience

TSOLife's data collection capabilities help our Resident Programs Teams collect the most accurate information about what residents want and need from their community. 

Tailored and Unique Opportunities

Electronic resident profiles have empowered our dedicated Resident Programs Teams by using analytics to learn more about their residents. From religion and favorite foods to hobbies, our team can update programs, gain new activity ideas, and shape experiences for a loved one to best cater to their interests and needs.

AI-Generated Reminders

These individualized messages are sent to members of our teams about special events for residents. They include birthdays, veteran recognition, and other special opportunities to show how much we value our residents. 

Friend Matching and Quality of Life

Through research collection, our team can cross-reference residents who have similar interests or hobbies to help aid friendship among residents. TSOLife also keeps track of data to index a loved one's quality of life score, measuring data points such as creativity, learning, leisure, friendship, and self-rated health. 

Our teams are excited about the possibilities TSOLife provides to enhance our communities. If you are interested in learning more about how our communities use programs like TSOLife to improve residents' lives, use the link below to connect with the community nearest you.

Contact the Community Nearest Me to Learn More About TSOLife

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