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Privacy Statement (US)

This privacy statement was last revised on January 17, 2022.

1. Introduction

Commonwealth Senior Living, Virginia limited liability company ("Commonwealth", "We", "Us", "Our", or "Company") is committed to protecting the privacy rights of all individuals who visit Our website.  We will take every step to maintain the confidentiality of your personal information.  This Privacy Statement ("Privacy Statement") applies to your use of Our websites where this Privacy Statement is posted, including https://www.commonwealthsl.com and https://www.commonwealthal.com  (as applicable, collectively, the "Website") and of Our associated services and describes Commonwealth's privacy practices in relation to use of the Website.

We recommend you carefully read this Privacy Statement to understand Our policies and practices regarding your information and how We will treat your information.  If you do not agree with Our policies and practices, your choice is to not use the Website.  By visiting the Website, and/or providing Commonwealth with your personal information, you consent to the collection, use and processing, disclosure, and storage of your personal information as described in this Privacy Statement.  This Privacy Statement may change from time to time.  Your continued use of the Website after We make changes is deemed to be acceptance of those changes, so please check the Privacy Statement periodically for updates.

This Website may contain links to, or advertisements about, non-Commonwealth websites. Other sites may also reference, advertise, or link to Commonwealth's Website.  Commonwealth does not endorse or sponsor other websites, is not responsible for the privacy practices or the content of non-Commonwealth websites, expressly disclaims any statements or assertions made on such websites, and denies all liability associated with your use of, and the content on, such other websites and advertisements.  The privacy statements of those websites govern the information practices and the content of those websites.  Commonwealth encourages you to review the privacy statements of other websites to better understand their information practices.

This Privacy Statement applies to information We collect (1) on the Website; (2) in email and other electronic messages between you and the Website; and (3) when you interact with Our advertising and applications on third-party websites and services, only if those applications or advertising include links to this Privacy Statement (collectively, "Privacy Statement").

This Privacy Statement does not apply to any information collected by Us offline or through any other means, including on any other website operated by Commonwealth or any third party (including Our affiliates or subsidiaries) through any application or content (including advertising) that may link or be accessible from the Website.

2. Accountability

Commonwealth is accountable for all personal information under its care and control.  Commonwealth's Privacy Officer is designated as the person responsible for this Privacy Statement and for the personal information received by Commonwealth.  The Privacy Officer can be reached as follows: by email at marketing@commonwealthsl.com. or by mail at:

Commonwealth Senior Living
915 E. High St., Ste 301
Charlottesville, VA 22902
United States

In Our processing We comply with the requirements of privacy legislation. That means, among other things, that:

  • We clearly state the purposes for which we process personal data. We do this by means of this Privacy Statement;
  • We aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • We first request your explicit consent to process your personal data in cases requiring your consent;
  • We take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • We respect your right to access your personal data or have it corrected or deleted, at your request. 

If you have any questions, or if you would like to know exactly what personal information of yours we store, please contact us at marketing@commonwealthsl.com.

3. Collection and Use of Visitor Data

To facilitate the operation of the Website and to provide Our services, We may collect personal information from you.  This information may include but is not limited to information by which you may be personally identified, such as your name, telephone number, and email address, your IP address, your computer's operating system, the browser type, language and other usage information ("personal information"). Moreover, the identity of the website you came from will also be collected, as will your web request and the date and time of your visit and the site pages visited.

For audit and other internal and administrative purposes, Commonwealth may also keep a record of all information you contribute to the Website.  We collect this information directly from you when you provide it to Us, automatically each time you use the Website, and from third parties, for example, Our business partners.

4. How We Use and Disclose Your information

We use information that We collect about you or that you provide to Us, including any personal information.  We will share your personal information with third parties only in the ways described in this Privacy Statement.  We do not sell your personal information to third parties.

We may use your information to present Our Website and its contents to you, to provide you with information or services that you request from Us, or to fulfill any other purpose for which you provide it with your consent.

We may also disclose your personal information as required by law to comply with a subpoena, court order, or other similar legal process when We believe in good faith that disclosure is necessary to protect Our rights, protect your safety or the safety of others, investigate fraud, public safety, or respond to a government request.

In all cases, Commonwealth limits the amount and type of the information collected to that which is necessary to meet the purposes described above.  Commonwealth undertakes to keep all personal information it collects strictly confidential.  All information that does not have a specific purpose or that no longer fulfills its intended purpose will be destroyed in a secure fashion.  Commonwealth will only retain personal information for the duration of its intended use or as otherwise required by law.

Commonwealth has not and does not sell, rent, loan, trade, or lease any personal information collected, including website forms, download requests or emails, as well as any information that personally identifies you or allows Us to connect you to any third parties who are not involved in Our relationship with you.

In the event of a transaction including the sale of some or all of Commonwealth, personal information will generally be one of the transferred business assets and will become subject to a different privacy statement.

5. How We Use Your Email Address

We may at times share with you news, advertisements, service information, and events.  To share such information with you, your consent to receive electronic communications is required.  When you provide Us with your email address, We will then assume that We have your consent to email you (unless you say otherwise).  However, to ensure you want to receive Our emails, Our emails will also have an "unsubscribe" option at the bottom.  In addition, from time to time, We may ask you to confirm your consent to receive Our emails.

6. How We Respond to Do Not Track Signals & Global Privacy Control

Our Website does not respond to and does not support the Do Not Track (DNT) header request field.

7. Cookies

Our Website uses cookies. For more information about cookies, please refer to our Cookie Policy on our Cookie Policy (US) webpage.

8. Security

We are committed to the security of personal data. We have implemented appropriate security measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

Unfortunately, the transmission of information via the internet is not completely secure. Although We strive to do Our best to protect your personal information, We cannot guarantee the security of your personal information transmitted to the Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

9. Accuracy of Personal Information

Commonwealth also makes every effort to keep all personal information. We hold, including contact information, accurate, complete, and current.  Commonwealth will update any changes to personal information when received from you through the Website. If Commonwealth holds personal information about an individual which can be established by the individual to be inaccurate, Commonwealth will take reasonable steps to correct it.

10. Consent

By using this Website and its services, You consent to the uses indicated in this Privacy Policy.  Should you choose, at any time, to withdraw your consent you may stop using the Website at any time or you may immediately contact Commonwealth's Privacy Officer in writing to advise of this decision at  marketing@commonwealthsl.com.

If Commonwealth requires personal information for a new purpose, We will seek consent for such new use.

11. Amendments to this Privacy Statement

It is Our policy to post any changes We make to Our Privacy Statement on this page.  If We make material changes to how We treat Our visitors' personal information, We will notify you through a notice on the Website home page.  The date that the Privacy Statement was last revised is noted at the top of the page. You are responsible for ensuring We have an up to date, active and deliverable email address for you, and for periodically visiting the Website and this Privacy Statement to check for changes.

12. Accessing and Modifying Your Data

You have a number of rights with regard to your personal information. You have the right to

  • access all of your personal information on the Website;
  • correct inaccuracies contained in your personal information; and
  • delete personal data you provided to Us or that We have obtained.

You also have the right to obtain a copy of your personal data that you provided to Us. If you have any questions regarding the personal information held by Commonwealth, or would like to exercise any of your rights, you should contact Commonwealth's Privacy Officer at marketing@commonwealthsl.com.

Commonwealth will respond to any written requests promptly and within thirty (30) days of receiving written notice. Commonwealth will keep records of inquiries and/or objections and will document their resolution. Commonwealth will conduct all investigations in a timely, fair and impartial manner.

13. Children

Our Website is not designed to attract children and it is not our intent to collect personal data from children under the age of 16. No one under the age of 16 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under the age of 16. If you are under the age of 16, do not use or provide any information on the Website. If We learn that We have collected or received personal information from a child under the age of 16 without verification of parental consent, We will delete that information.  If you believe We might have any information from or about a child under the age of 16, please contact Us at marketing@commonwealthsl.com.

14. Users from the European Economic Area

Legal Basis for Processing

If you are an individual resident in the European Economic Area ("EEA"), we collect and process information about you only where we have a legal basis for doing so under applicable European Union laws.  The legal basis depends on how you use the Website including (1) our need to collect and use the information to provide our services to you; (2) it satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote the services and to protect our legal rights and interests; or (3) you give us consent to do so for a specific purpose.

If you have consented to our use of information about you for a specific purpose, you have the right to change your mind at any time, but this will not affect any processing that has already taken place.  Where we are using your information because we or a third party (e.g. your employer) have a legitimate interest to do so, you have the right to object to that use, although, in some cases, this may mean no longer using the services.

How to Access or Control Your Information

The General Data Protection Directive ("GDPR") grants individuals residing in the EEA certain rights with respect to their information. These include the right to request a copy of your information, to object to our use of your information (including for marketing purposes), to request the deletion or restriction of your information, or to request your information in a structured, electronic format.  You can exercise these rights by contacting us at marketing@commonwealthsl.com.

The GDPR provides that we may limit or deny your requests in certain cases. For example, if fulfilling your request would reveal information about another person, or if you ask to delete information which we have compelling legitimate interests to keep, including as required by law. You may have the right to complain to a data protection authority in the country where you live, where you work or where you feel your rights were infringed if you have concerns about your rights.

Other International Users

The Website is hosted in the United States ("U.S."). If you are a consumer accessing the Website from Asia, or any other region with laws or regulations governing personal data collection, use and disclosure that differ from laws of the U.S., your continued use of the Website, which is governed by U.S. law and these terms, indicates your consent to transfer of your information to the U.S.

15. Contact Us

Commonwealth Senior Living
915 E. High St., Ste 301
Charlottesville, VA 22902
United States
Website: https://www.commonwealthsl.com
Email: marketing@commonwealthsl.com
Phone number: 434-220-1055