Flu and COVID-19 Prevention Efforts

Company Update – August 12th 4:00PM

Dear Residents, Families, and Associates:

During the past two weeks we have had several new cases of COVID-19 at several of our communities. In these cases, community specific letters have been distributed with the applicable information. Based on today’s information, we will have two of our communities in Red Phase and three of our communities in Yellow Phase next week. Our company COVID leadership team has been carefully reviewing the trends in both positive cases and the impacts on our residents and associates. As a reminder, we will be providing updates on a bi-weekly basis, as opposed to weekly, moving forward. The next companywide letter will be on Friday, August 26th, 2022. Individual communities will continue to provide local updates if there are any cases of COVID-19 and/or if there are any changes in community Phasing.

Since the beginning of the pandemic, we have been focused on following national, state, and local guidelines, while also trying to balance safety/infection control along with the impact of isolation on our residents. We continue to ask that all residents, families, and associates increase their diligence at following the best practice protocols to prevent the spread of COVID and other illnesses. Practice good hand hygiene, wear masks at all times in the community, and don’t enter the community, or interact with others if you don’t feel well. There have been some questions come up about the updated CDC general public guidance as well as indoor masking. CDC’s updated guidance has been relative to general settings, not healthcare relates settings, so our prior protocols remain in place.

All current CSL associates are required to be fully vaccinated unless they have an approved exemption, effective 2/1/2022 new hire associates must have at least their first vaccine dose, or an approved exemption, in advance of their start date, and agree to obtain the second dose (if applicable) within 30 days. We certainly hope that any residents and/or families who have been uncertain, and chose not to receive the vaccine initially, will reconsider and work with our community teams to determine the best way to access the COVID-19 vaccine.

We encourage all residents, associates and families to also receive the COVID Booster shots. Please reach out to your Executive Director or Resident Care Director if you have any questions. There have also been some questions about a second booster shot. A second booster shot has now been approved for those over 50 years of age. Our community teams will be working to make these available to residents and associates who are eligible, if desired.

While we will continue to follow all our infection control protocols, we do anticipate the likelihood of having some additional cases of COVID-19 that will occur, especially with the new Omicron variant and potential for future variants. We continue to require all non-vaccinated associates, private duty aides, etc. to undergo weekly COVID-19 testing.

Our current phased reopening plan is a three-phase plan, Green, Yellow, and Red and it was updated recently. Green Phase will be for all communities that have not had three or more resident or associate cases of COVID-19 in the past 10 days, Yellow Phase will be for communities that have had three or more cases of positive associates and/or residents within ten days. Moving forward, Red Phase will only be implemented as directed by the Department of Health or other agency, or by the CSL COVID Response Team. We certainly hope that we can avoid and/or limit the Red Phase situations as much as possible. Red Phase does allow for scheduled visitation, in designated areas, for all residents who are not actively quarantining, either for a positive COVID diagnosis or for exposure.

The new schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including assumptions of pending tests. Changes in those assumptions and/or local/state guidance could impact/change these dates. Federal, State, and Local Health Department guidance will always supersede our internal planning document.

For the Week of August 15th, 2022, all CSL communities are scheduled to be in Phase Green except the following:

CSL at Eastern Shore – Sweet Memories Neighborhood in Red Phase
CSL at Willow Grove – Red Phase
CSL at Gloucester House – Red Phase
CSL at Georgian Manor – Yellow Phase
CSL at Stafford – Yellow Phase

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have a toll free CSL hotline. Messages left on this line will be responded to the next business day by an appropriate member of our home office or regional support team. That number is (866) 504-1053.

Sincerely,
Ashley S. Musheno
VP of Risk Management

Company Update – July 29th 4:00PM

Dear Residents, Families, and Associates:

During the past two weeks we have had several new cases of COVID-19 at several of our communities. In these cases, community specific letters have been distributed with the applicable information. Based on today’s information, we will have two of our thirty-three communities in Red Phase or Yellow Phase next week.

Our company COVID leadership team has been carefully reviewing the trends in both positive cases and the impacts on our residents and associates. As a reminder, we will be providing updates on a bi-weekly basis, as opposed to weekly, moving forward. The next companywide letter will be on Friday, August 12, 2022. Individual communities will continue to provide local updates if there are any cases of COVID-19 and/or if there are any changes in community Phasing.

Since the beginning of the pandemic, we have been focused on following national, state, and local guidelines, while also trying to balance safety/infection control along with the impact of isolation on our residents. We continue to ask that all residents, families, and associates increase their diligence at following the best practice protocols to prevent the spread of COVID and other illnesses. Practice
good hand hygiene, wear masks at all times in the community, and don’t enter the community, or interact with others if you don’t feel well. There have been some questions come up about the updated CDC indoor mask guidance. So far, the guidance has been relative to general settings, not healthcare relates settings, so our prior protocols remain in place.

All current CSL associates are required to be fully vaccinated unless they have an approved exemption, effective 2/1/2022 new hire associates must have at least their first vaccine dose, or an approved exemption, in advance of their start date, and agree to obtain the second dose (if applicable) within 30 days. We certainly hope that any residents and/or families who have been uncertain, and chose not to receive the vaccine initially, will reconsider and work with our community teams to determine the best
way to access the COVID-19 vaccine.

We encourage all residents, associates and families to also receive the COVID Booster shots. Please reach out to your Executive Director or Resident Care Director if you have any questions. There have also been some questions about a second booster shot. A second booster shot has now been approved for those over 50 years of age. Our community teams will be working to make these available to
residents and associates who are eligible, if desired.

While we will continue to follow all our infection control protocols, we do anticipate the likelihood of having some additional cases of COVID-19 that will occur, especially with the new Omicron variant and potential for future variants. Effective August 9th, 2021, all non-vaccinated associates, private duty aides, etc. are required to undergo weekly COVID-19 testing.

Our current phased reopening plan is a three-phase plan, Green, Yellow, and Red and it was updated recently. Green Phase will be for all communities that have not had three or more resident or associate cases of COVID-19 in the past 10 days, Yellow Phase will be for communities that have had three or more cases of positive associates and/or residents within ten days. Moving forward, Red Phase will
only be implemented as directed by the Department of Health or other agency, or by the CSL COVID Response Team. We certainly hope that we can avoid and/or limit the Red Phase situations as much as possible. Red Phase does allow for scheduled visitation, in designated areas, for all residents who are not actively quarantining, either for a positive COVID diagnosis or for exposure.

The new schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including assumptions of pending tests. Changes in those assumptions and/or local/state guidance could impact/change these dates. Federal, State, and Local Health Department guidance will always supersede our internal planning document.

For the Week of August 1, 2022, all CSL communities are scheduled to be in Phase Green except the following:

CSL at Abingdon – Red Phase
CSL at Eastern Shore – Red Phase


If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have a toll free CSL hotline. Messages left on this line will be responded to the next business day by an appropriate member of our home office or regional support team. That number is (866) 504-1053.

Sincerely,

Michelle Hamilton COO
Michelle Hamilton
Chief Operating Officer

Company Update – July 15th 5:00PM

Dear Residents, Families, and Associates:
During the past two weeks we have had several new cases of COVID-19 at several of our communities. In these cases, community specific letters have been distributed with the applicable information. Based on today’s information, we will have five of our thirty-three communities in Red Phase or Yellow Phase next week. Our company COVID leadership team has been carefully reviewing the trends in
both positive cases and the impacts on our residents and associates. As a reminder, we will be providing updates on a bi-weekly basis, as opposed to weekly, moving forward. The next companywide letter will be on Friday, July 29, 2022. Individual communities will continue to
provide local updates if there are any cases of COVID-19 and/or if there are any changes in community Phasing.

Since the beginning of the pandemic, we have been focused on following national, state, and local guidelines, while also trying to balance safety/infection control along with the impact of isolation on our residents. We continue to ask that all residents, families, and associates increase their diligence at following the best practice protocols to prevent the spread of COVID and other illnesses. Practice
good hand hygiene, wear masks at all times in the community, and don’t enter the community, or interact with others if you don’t feel well. There have been some questions come up about the updated CDC indoor mask guidance. So far, the guidance has been relative to general settings, not healthcare relates settings, so our prior protocols remain in place.

All current CSL associates are required to be fully vaccinated unless they have an approved exemption, effective 2/1/2022 new hire associates must have at least their first vaccine dose, or an approved exemption, in advance of their start date, and agree to obtain the second dose (if applicable) within 30 days. We certainly hope that any residents and/or families who have been uncertain, and chose not to receive the vaccine initially, will reconsider and work with our community teams to determine the best
way to access the COVID-19 vaccine.

We encourage all residents, associates and families to also receive the COVID Booster shots. Please reach out to your Executive Director or Resident Care Director if you have any questions. There have also been some questions about a second booster shot. A second booster shot has now been approved for those over 50 years of age. Our community teams will be working to make these available to
residents and associates who are eligible, if desired.

While we will continue to follow all our infection control protocols, we do anticipate the likelihood of having some additional cases of COVID-19 that will occur, especially with the new Omicron variant and potential for future variants. Effective August 9th, 2021, all non-vaccinated associates, private duty aides, etc. are required to undergo weekly COVID-19 testing.

Our current phased reopening plan is a three-phase plan, Green, Yellow, and Red and it was updated recently. Green Phase will be for all communities that have not had three or more resident or associate cases of COVID-19 in the past 10 days, Yellow Phase will be for communities that have had three or more cases of positive associates and/or residents within ten days. Moving forward, Red Phase will
only be implemented as directed by the Department of Health or other agency, or by the CSL COVID Response Team. We certainly hope that we can avoid and/or limit the Red Phase situations as much as possible. Red Phase does allow for scheduled visitation, in designated areas, for all residents who are not actively quarantining, either for a positive COVID diagnosis or for exposure.

The new schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including assumptions of pending tests. Changes in those assumptions and/or local/state guidance could impact/change these dates. Federal, State, and Local Health Department guidance will always supersede our internal planning document.

For the Week of July 18, 2022, all CSL communities are scheduled to be in Phase Green except the following:
CSL at Williamsburg- Red Phase
CSL at Abingdon – Red Phase
CSL at Georgian Manor – Red Phase
CSL at Christiansburg – Red Phase
CSL at Christiansburg- Red Phase
CSL at Hillsville – Red Phase AL/Yellow Memory Care

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have a toll free CSL hotline. Messages left on this line will be responded to the next business day by an appropriate member of our home office or regional support team. That number is (866) 504-1053.

Sincerely,

Michelle Hamilton COO
Michelle Hamilton
Chief Operating Officer

Company Update – July 1st 1:00PM

Dear Residents, Families, and Associates:

During the past two weeks we have had several new cases of COVID-19 at a few of our communities. In these cases, community specific letters have been distributed with the applicable information. Our company COVID leadership team has been carefully reviewing the trends in both positive cases and the impacts on our residents and associates. As a reminder, we will be providing updates on a bi-weekly basis, as opposed to weekly, moving forward. The next companywide letter will be on Friday, July 15th, 2022. Individual communities will continue to provide local updates if there are any cases of COVID-19 and/or if there are any changes in community Phasing.

Since the beginning of the pandemic we have been focused on following national, state, and local guidelines, while also trying to balance safety/infection control along with the impact of isolation on our residents. We continue to ask that all residents, families, and associates increase their diligence at following the best practice protocols to prevent the spread of COVID and other illnesses. Practice good hand hygiene, wear masks at all times in the community, and don’t enter the community, or interact with others if you don’t feel well. There have been some questions come up about the updated CDC indoor mask guidance. So far, the guidance has been relative to general settings, not healthcare relates settings, so our prior protocols remain in place.

All current CSL associates are required to be fully vaccinated unless they have an approved exemption, effective 2/1/2022 new hire associates must have at least their first vaccine dose, or an approved exemption, in advance of their start date, and agree to obtain the second dose (if applicable) within 30 days. We certainly hope that any residents and/or families who have been uncertain, and chose not to receive the vaccine initially, will reconsider and work with our community teams to determine the best way to access the COVID-19 vaccine.

We encourage all residents, associates and families to also receive the COVID Booster shots. Please reach out to your Executive Director or Resident Care Director if you have any questions. There have also been some questions about a second booster shot. A second booster shot has now been approved for those over 50 years of age. Our community teams will be working to make these available to residents and associates who are eligible, if desired.
While we will continue to follow all of our infection control protocols, we do anticipate the likelihood of having some additional cases of COVID-19 that will occur, especially with the new Omicron variant and potential for future variants. Effective August 9th 2021, all non-vaccinated associates, private duty aides, etc are required to undergo weekly COVID-19 testing.

Our current phased reopening plan is a three phase plan, Green, Yellow, and Red and it was updated recently. Green Phase will be for all communities that have not had three or more resident or associate cases of COVID-19 in the past 10 days, Yellow Phase will be for communities that have had three or more cases of positive associates and/or residents within ten days. Moving forward, Red Phase will only be implemented as directed by the Department of Health or other agency, or by the CSL COVID Response Team. We certainly hope that we can avoid and/or limit the Red Phase situations as much as possible. Red Phase does allow for scheduled visitation, in designated areas, for all residents who are not actively quarantining, either for a positive COVID diagnosis or for exposure.

The new schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including assumptions of pending tests. Changes in those assumptions and/or local/state guidance could impact/change these dates. Federal, State, and Local Health Department guidance will always supersede our internal planning document.

For the Week of July 4th, 2022, all CSL communities are scheduled to be in Phase Green except
the following:

CSL at Williamsburg- Red Phase
CSL at Christiansburg- Yellow Phase

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have a toll free CSL hotline. Messages left on this line will be responded to the next business day by an appropriate member of our home office or regional support team. That number is (866) 504-1053.
Sincerely,

Earl Parker President & CEO
Earl Parker
Chief Executive Officer

Company Update – June 17th 4:00PM

Dear Residents, Families, and Associates:

During the past two weeks we have had several new cases of COVID-19 at a few of our communities. In these cases, community specific letters have been distributed with the applicable information. Based on today’s information, we will have zero of our thirty-three communities in Red Phase or Yellow Phase next week. Our company COVID leadership team has been carefully reviewing the trends in both positive cases and the impacts on our residents and associates. As a reminder, we will be providing updates on a bi-weekly basis, as opposed to weekly, moving forward. The next companywide letter will be on Friday, July 1st, 2022. Individual communities will continue to provide local updates if there are any cases of COVID-19 and/or if there are any changes in community Phasing.

Since the beginning of the pandemic we have been focused on following national, state, and local guidelines, while also trying to balance safety/infection control along with the impact of isolation on our residents. We continue to ask that all residents, families, and associates increase their diligence at following the best practice protocols to prevent the spread of COVID and other illnesses. Practice good hand hygiene, wear masks at all times in the community, and don’t enter the community, or interact with others if you don’t feel well. There have been some questions come up about the updated CDC indoor mask guidance. So far, the guidance has been relative to general settings, not healthcare relates settings, so our prior protocols remain in place.

All current CSL associates are required to be fully vaccinated unless they have an approved exemption, effective 2/1/2022 new hire associates must have at least their first vaccine dose, or an approved exemption, in advance of their start date, and agree to obtain the second dose (if applicable) within 30 days. We certainly hope that any residents and/or families who have been uncertain, and chose not to receive the vaccine initially, will reconsider and work with our community teams to determine the best way to access the COVID-19 vaccine.

We encourage all residents, associates and families to also receive the COVID Booster shots. Please reach out to your Executive Director or Resident Care Director if you have any questions. There have also been some questions about a second booster shot. A second booster shot has now been approved for those over 50 years of age. Our community teams will be working to make these available to residents and associates who are eligible, if desired.

While we will continue to follow all of our infection control protocols, we do anticipate the likelihood of having some additional cases of COVID-19 that will occur, especially with the new Omicron variant and potential for future variants. Effective August 9th 2021, all non-vaccinated associates, private duty aides, etc are required to undergo weekly COVID-19 testing.

Our current phased reopening plan is a three phase plan, Green, Yellow, and Red and it was updated recently. Green Phase will be for all communities that have not had three or more resident or associate cases of COVID-19 in the past 10 days, Yellow Phase will be for communities that have had three or more cases of positive associates and/or residents within ten days. Moving forward, Red Phase will
only be implemented as directed by the Department of Health or other agency, or by the CSL COVID Response Team. We certainly hope that we can avoid and/or limit the Red Phase situations as much as possible. Red Phase does allow for scheduled visitation, in designated areas, for all residents who are not actively quarantining, either for a positive COVID diagnosis or for exposure.

The new schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including assumptions of pending tests. Changes in those assumptions and/or local/state guidance could impact/change these dates. Federal, State, and Local Health Department guidance will always supersede our internal planning document.

For the Week of June 20th, 2022, all CSL communities are scheduled to be in Phase Green. If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have a toll free CSL hotline. Messages left on this line will be responded to the next business day by an appropriate member of our home office or regional support team. That number is (866) 504-1053.

Sincerely,

Earl Parker President & CEO
Earl Parker
Chief Executive Officer

Company Update – June 3rd 4:00PM

Dear Residents, Families, and Associates:

During the past two weeks we have had several new cases of COVID-19 at several of our communities. In these cases, community specific letters have been distributed with the applicable information. Based on today’s information, we will have five of our thirty-three communities in Red Phase next week. Our company COVID leadership team has been carefully reviewing the trends in both positive cases and the impacts on our residents and associates. As a reminder, we will be providing updates on a bi-weekly basis, as opposed to weekly, moving forward. The next companywide letter will be on Friday, June 17th, 2022. Individual communities will continue to provide local updates if there are any cases of COVID-19 and/or if there are any changes in community Phasing.

Since the beginning of the pandemic we have been focused on following national, state, and local guidelines, while also trying to balance safety/infection control along with the impact of isolation on our residents. We continue to ask that all residents, families, and associates increase their diligence at following the best practice protocols to prevent the spread of COVID and other illnesses. Practice good hand hygiene, wear masks at all times in the community, and don’t enter the community, or interact with others if you don’t feel well. There have been some questions come up about the updated CDC indoor mask guidance. So far, the guidance has been relative to general settings, not healthcare relates settings, so our prior protocols remain in place.

All current CSL associates are required to be fully vaccinated unless they have an approved exemption, effective 2/1/2022 new hire associates must have at least their first vaccine dose, or an approved exemption, in advance of their start date, and agree to obtain the second dose (if applicable) within 30 days. We certainly hope that any residents and/or families who have been uncertain, and chose not to receive the vaccine initially, will reconsider and work with our community teams to determine the best way to access the COVID-19 vaccine.
We encourage all residents, associates and families to also receive the COVID Booster shots. Please reach out to your Executive Director or Resident Care Director if you have any questions. There have also been some questions about a second booster shot. A second booster shot has now been approved for those over 50 years of age. Our community teams will be working to make these available to residents and associates who are eligible, if desired.

While we will continue to follow all of our infection control protocols, we do anticipate the likelihood of having some additional cases of COVID-19 that will occur, especially with the new Omicron variant and potential for future variants. Effective August 9th 2021, all non-vaccinated associates, private duty aides, etc are required to undergo weekly COVID-19 testing.

Our current phased reopening plan is a three phase plan, Green, Yellow, and Red and it was updated recently. Green Phase will be for all communities that have not had three or more resident or associate cases of COVID-19 in the past 10 days, Yellow Phase will be for communities that have had three or more cases of positive associates and/or residents within ten days. Moving forward, Red Phase will
only be implemented as directed by the Department of Health or other agency, or by the CSL COVID Response Team. We certainly hope that we can avoid and/or limit the Red Phase situations as much as possible. Red Phase does allow for scheduled visitation, in designated areas, for all residents who are not actively quarantining, either for a positive COVID diagnosis or for exposure.

The new schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including assumptions of pending tests. Changes in those assumptions and/or local/state guidance could impact/change these dates. Federal, State, and Local Health Department guidance will always supersede our internal planning document.

For the Week of June 6th, 2022, all CSL communities except for the following are scheduled to be in Phase Green.
CSL at Hampton- Red Phase
CSL at Charlottesville- Red Phase
CSL at Salisbury- Red Phase
CSL at The Ballentine- Red Phase
CSL at Hagerstown- Red Phase*

*Modified per Heath Department Recommendations
If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have a toll free CSL hotline. Messages left on this line will be responded to the next business day by an appropriate member of our home office or regional support team. That number is (866) 504-1053.

Sincerely,

Earl Parker President & CEO
Earl Parker
Chief Executive Officer

Company Update – May 20th 4:00PM

Dear Residents, Families, and Associates:

During the past two weeks we have had several new cases of COVID-19 at several of our communities. In these cases, community specific letters have been distributed with the applicable information. Based on today’s information, we will have two of our thirty-three communities in Red Phase next week. Our company COVID leadership team has been carefully reviewing the trends in both positive cases and the impacts on our residents and associates. As a reminder, we will begin providing updates on a bi-weekly basis, as opposed to weekly, moving forward. The next companywide letter will be on Friday, June 3rd, 2022. Individual communities will continue to provide local updates if there are any cases of COVID-19 and/or if there are any changes in community Phasing.

Since the beginning of the pandemic we have been focused on following national, state, and local guidelines, while also trying to balance safety/infection control along with the impact of isolation on our residents. We continue to ask that all residents, families, and associates increase their diligence at following the best practice protocols to prevent the spread of COVID and other illnesses. Practice good hand hygiene, wear masks at all times in the community, and don’t enter the community, or interact with others if you don’t feel well. There have been some questions come up about the updated CDC indoor mask guidance. So far, the guidance has been relative to general settings, not healthcare relates settings, so our prior protocols remain in place.

All current CSL associates are required to be fully vaccinated unless they have an approved exemption, effective 2/1/2022 new hire associates must have at least their first vaccine dose, or an approved exemption, in advance of their start date, and agree to obtain the second dose (if applicable) within 30 days. We certainly hope that any residents and/or families who have been uncertain, and chose not to receive the vaccine initially, will reconsider and work with our community teams to determine the best way to access the COVID-19 vaccine.

We encourage all residents, associates and families to also receive the COVID Booster shots. Please reach out to your Executive Director or Resident Care Director if you have any questions. There have also been some questions about a second booster shot. A second booster shot has now been approved for those over 50 years of age. Our community teams will be working to make these available to residents and associates who are eligible, if desired.

While we will continue to follow all of our infection control protocols, we do anticipate the likelihood of having some additional cases of COVID-19 that will occur, especially with the new Omicron variant and potential for future variants. Effective August 9th 2021, all nonvaccinated
associates, private duty aides, etc are required to undergo weekly COVID-19 testing.

Our current phased reopening plan is a three phase plan, Green, Yellow, and Red and it was updated this week. Green Phase will be for all communities that have not had three or more resident or associate cases of COVID-19 in the past 10 days, Yellow Phase will be for
communities that have had three or more cases of positive associates and/or residents within ten days. Moving forward, Red Phase will only be implemented as directed by the Department of Health or other agency, or by the CSL COVID Response Team. We certainly hope that we can avoid and/or limit the Red Phase situations as much as possible. Red Phase does allow for scheduled visitation, in designated areas, for all residents who are not actively quarantining, either for a positive COVID diagnosis or for exposure.

The new schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including assumptions of pending tests. Changes in those assumptions and/or local/state guidance could impact/change
these dates. Federal, State, and Local Health Department guidance will always supersede our internal planning document.

For the Week of May 23rd, 2022, all CSL communities except for the following are scheduled to be in Phase Green.

CSL at Gloucester House- Red Phase
CSL at Radford- Red Phase

If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have a toll free CSL hotline. Messages left on this line will be responded to the next business day by an appropriate
member of our home office or regional support team. That number is (866) 504-1053.

Sincerely,

Earl Parker President & CEO
Earl Parker
Chief Executive Officer

Company Update – May 6th 4:00PM

Dear Residents, Families, and Associates:


During the past two weeks we have had several new cases of COVID-19 at several of our communities. In these cases, community specific letters have been distributed with the applicable information. Based on today’s information, we will have two of our thirty-three communities in Red Phase next week. Our company COVID leadership team has been carefully reviewing the trends in both positive cases and the impacts on our residents and associates. As a reminder, we will begin providing updates on a bi-weekly basis, as opposed to weekly, moving forward. The next companywide letter will be on Friday, May 6, 2022. Individual communities will continue to provide local updates if there are any cases of COVID-19 and/or if there are any changes in community Phasing.


Since the beginning of the pandemic we have been focused on following national, state, and local guidelines, while also trying to balance safety/infection control along with the impact of isolation on our residents. We continue to ask that all residents, families, and associates increase their diligence at following the best practice protocols to prevent the spread of COVID and other illnesses. Practice good hand hygiene, wear masks at all times in the community, and don’t enter the community, or interact with others if you don’t feel well. There have been some questions come up about the updated CDC indoor mask guidance. So far, the guidance has been relative to general settings, not healthcare relates settings, so our prior protocols remain in place.


All current CSL associates are required to be fully vaccinated unless they have an approved exemption, effective 2/1/2022 new hire associates must have at least their first vaccine dose, or an approved exemption, in advance of their start date, and agree to obtain the second dose (if applicable) within 30 days. We certainly hope that any residents and/or families who have been uncertain, and chose not to receive the vaccine initially, will reconsider and work with our community teams to determine the best way to access the COVID-19 vaccine.
We encourage all residents, associates and families to also receive the COVID Booster shots. Please reach out to your Executive Director or Resident Care Director if you have any questions. There have also been some questions about a second booster shot. A second booster shot has now been approved for those over 50 years of age. Our community teams will be working to make these available to residents and associates who are eligible, if desired.


While we will continue to follow all of our infection control protocols, we do anticipate the likelihood of having some additional cases of COVID-19 that will occur, especially with the new Omicron variant and potential for future variants. Effective August 9th 2021, all nonvaccinated
associates, private duty aides, etc are required to undergo weekly COVID-19 testing.

Our current phased reopening plan is a three phase plan, Green, Yellow, and Red. Green Phase will be for all communities that have not had three or more resident or associate cases of COVID-19 in the past 10 days, Yellow Phase will be for communities that have had three or
more cases with positive associates, but not residents within ten days. Red Phase will apply any time there are three or more positive resident cases within a ten-day period, in the community. We certainly hope that we can avoid and/or limit the Red Phase situations as much as possible. Red Phase does allow for scheduled visitation, in designated areas, for all residents who are not actively quarantining, either for a positive COVID diagnosis or for exposure.

The new schedule for communities “Re-Opening” is below. Please understand that this is the current projection, and it was developed based on several factors, including assumptions of pending tests. Changes in those assumptions and/or local/state guidance could impact/change
these dates. Federal, State, and Local Health Department guidance will always supersede our internal planning document.

For the Week of May 9th, 2022, all CSL communities except for the following are scheduled to be in Phase Green.
CSL at Churchland House- Red Phase
CSL at Gloucester House- Red Phase (currently return to Green on Tuesday, 5/10)


If you have specific questions, please reach out to your individual community Executive Director and/or leadership teams. If you have additional questions, we have a toll free CSL hotline. Messages left on this line will be responded to the next business day by an appropriate
member of our home office or regional support team. That number is (866) 504-1053.

Earl Parker President & CEO
Earl Parker
Chief Executive Officer